Appsdaily — Reg: adn_040816 _[protected]

Address:	Hyderabad, Andhra Pradesh, 500038
Website:	Reg: ADN_040816 _197747064

Dear team:
Reg: adn_040816 _[protected]

Details: i (customer) has met with an accident and mobile set damaged and i have called up customer care and informed and as per the instructions, i have handed over at apps-daily-authorized samsung center, at kukatpally-hyderabad.
I have paid the 10% amount of around 700/- to the person-incharge.
I have recieved the message also saying that my device is under repair and it will be delivered in 15 days.

After 20 days, i receive an email saying the claim is not done.
This kind of response is not-acceptable for the customer.
I have clearly intimated about the accident and given all the details to customer care and all was done and suddenly i get this email is not acceptable.

When i have given the mobile-handset, to the authorized-apps daily person, he has not-mentioned anything as it is an accident, what part is lost we are not aware.
I have paid the insurance amount.

I request you to please check and help me for the full-claim settlement and do the needful.


Pl consider the request and do the needful.
Regards
Sharad
Hyderabad
[protected]