Apspdcl — Fake theft complaint registered and harassing to pay higher amount

Address:APSPDCL
Website:APSPDCL

The fake theft complaint has been filed regarding my power service number[protected]. According to the APSPDCL department, the stolen power is a 1500-watt AC, but I have been using a 1000-watt AC. However, I only purchased a 1000-watt AC just 3 months ago.

Additionally, I have been charged a penalty of 27524 rupees and 6800, and the total is 34500++ in my current bill. The total amount has been added to the bill without any prior notice from the department. I would like to know the reason behind such a high penalty as we have not used any illegal connections.

Note: How can they add amounts to the bill without any prior notice? We are using only a 1000-watt AC, not a 1500-watt connection.

Every month we have a power bill amount of 250 to 400 rupees charges that come up depending on usage, but now the department is asking for 34500+ to pay.

I am a farmer, how can I pay this amount even if my yearly income is not equal to this Power bill.

Please kindly help me in canceling the fine amount from the SOUTHERN POWER DISTRIBUTION company.

Note: We are not using any theft connections. The department people did not observe the inverter supply, therefore they wrongly added the fine
Fake theft case was filed, and a high penalty was demanded because a bribe was not given as a reason. mentally harrassing .

Dear consumer department kindly please help me with proper investigation I have all supporting documents
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Feb 15, 2024
Updated by vasureddy1995
Hi Team,

Any updates on this issue, kindly please check and do the needful
Feb 17, 2024
Updated by vasureddy1995
Hi Team,

Today I got a call from Vedurukuppam Kuppam AE who asked me to share all the documents about A/C to check the power consumption history. I have provided all the power consumption information documents such A/C purchase document, input power consumption document, and if I entire year how much power consumption the AC is provided by the A/C company (Manyfacture) everything I have submitted.

They clearly understand that the mistake is from their side, but you cannot able to help us because the amount has been entered into the system. It is not possible to revise the amount he said like that
He forcefully and unfairly informed me using unparliamentary words should pay the amount even if their side was mistake, but that is not possible to rectify.

Here, the strange thing is why it is not possible to revise. The mistake is from their side because by mistakenly, entered the wrong consumption information.
Note: Actual Using 980 watts power consumption A/C
Note: Wrongly mistakenly APSPDCL Department cased filled 1500 Watts

Upon a discussion with AE Chavatagunta, he said you can go Consumer court and do whatever you can but ultimately you can't do anything such as un-politically inform us

The department AE said that we can disconnect our home power connection
I have requested. Please don't do that. However, he is not accepting my words simultaneously. I have applied for another meter also but he's not caring for us.

I have provided all the proofs, but he said that it is not possible to revise the amount from the department. Once he entered into the system he said this
Dear Consumer team, kindly please help on this case so I can produce all my pieces of evidence in front of the court. Kindly please provide me the chance to submit my proofs.

Whatever the A/C I have been using that entire year if continuously not- stop if I use the power 758 units consumed according to the company claim
The department is fined units is 2184 units, it is unfairly case filed. My request is not accepting
Note: we purchased A/C is just 3 months before the case filed.

I have applied new power connection and Paid 4000 rupees but even that has also not been given to us denied it to give and the new meter AEE Chavatagunta said Once you pay the full, pending unfair amount, then only they can provide the new meeter unfairly they are talking to us like a rowdy's
I don't understand why they mistakenly case filled in incorrect consumption and said that not possible to revise it ?. This is strange for the entire APSPDCL department.

To be honest apspdcl department is observatory looting to the innocent people

Chavatagunta AE Mobile number: +91 [protected]
My Mobile number: [protected]
Feb 17, 2024
Updated by vasureddy1995
They are discussing about us this consumer people is innocent this people doesn't know anything do whatever they can do
Feb 17, 2024
Updated by vasureddy1995
Hi Team,

Today I got a call from Vedurukuppam Kuppam AE who asked me to share all the documents about A/C to check the power consumption history. I have provided all the power consumption information documents such A/C purchase document, input power consumption document, and if I entire year how much power consumption the AC is provided by the A/C company (Manyfacture) everything I have submitted.

They clearly understand that the mistake is from their side, but you cannot able to help us because the amount has been entered into the system. It is not possible to revise the amount he said like that
He forcefully and unfairly informed me using unparliamentary words should pay the amount even if their side was mistake, but that is not possible to rectify.

Here, the strange thing is why it is not possible to revise. The mistake is from their side because by mistakenly, entered the wrong consumption information.
Note: Actual Using 980 watts power consumption A/C
Note: Wrongly mistakenly APSPDCL Department cased filled 1500 Watts

Upon a discussion with AE Chavatagunta, he said you can go Consumer court and do whatever you can but ultimately you can't do anything such as un-politically inform us

The department AE said that we can disconnect our home power connection
I have requested. Please don't do that. However, he is not accepting my words simultaneously. I have applied for another meter also but he's not caring for us.

I have provided all the proofs, but he said that it is not possible to revise the amount from the department. Once he entered into the system he said this
Dear Consumer team, kindly please help on this case so I can produce all my pieces of evidence in front of the court. Kindly please provide me the chance to submit my proofs.

Whatever the A/C I have been using that entire year if continuously not- stop if I use the power 758 units consumed according to the company claim
The department is fined units is 2184 units, it is unfairly case filed. My request is not accepting
Note: we purchased A/C is just 3 months before the case filed.

I have applied new power connection and Paid 4000 rupees but even that has also not been given to us denied it to give and the new meter AEE Chavatagunta said Once you pay the full, pending unfair amount, then only they can provide the new meeter unfairly they are talking to us like a rowdy's
I don't understand why they mistakenly case filled in incorrect consumption and said that not possible to revise it ?. This is strange for the entire APSPDCL department.

To be honest apspdcl department is observatory looting to the innocent people

Chavatagunta AE Mobile number: +91 [protected]
My Mobile number: [protected]
Feb 24, 2024
Updated by vasureddy1995
Hi Team

Any updates on this
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