Apsrtc — Booked tickets but not reserved amount is deducted from account

Address:Kottayam, Kerala, 508246

Sir I booked the ticket from apsrtc online on 28/09/15 from Vijayawada to Pulivendula. The amount of ticket is deducted from my account but i didn't get the ticket. I cross checked the booking service, it has sent mail that amt deducted from my account with Merchant Reference Number : [protected] and EBS Payment ID : 42810625. So please verify it and refund the amount as soon as possible.
Service No. : 6144
Place : Vijayawada to Pulivendula
Date of Journey : 10/10/2015
MY MOBILE NUMBER IS : [protected]

Below mentioned mail recived
[protected]@ebs.in via amazonses.com

Sep 28

to me
Dear Jagannadha Reddy,

Your payment for the Order with Reference number [protected] on the Merchant Website : apsrtconline.in has been successfully processed.


The charge will appear on your card/bank statement as:APSRTCONLINE.IN

For your convenience, we have provided the Order Information below.

Order Information

Merchant Website : apsrtconline.in
Date :[protected]:25:48
Merchant Reference Number : [protected]
EBS Payment ID : 42810625
Payment Mode : Master Card Debit Card
Amount : 1468.00
Customer Name : Jagannadha Reddy
Customer Email : [protected]@gmail.com
Status : SUCCESS


For any queries, Please contact the merchant apsrtconline.in.

Regards,
EBS PG Team

PLEASE DO NOT REPLY TO THIS MAIL. THIS IS A AUTO GENERATED MAIL AND REPLIES TO THIS EMAIL ID ARE NOT ATTENDED.
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    Andhra Pradesh State Road Transport Corporation [APSRTC] Phone
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