Apsrtc — Poor Customer Service

Address:

East Godavari, Andhra Pradesh

Sir, on 29 th april i had booked a INDRA bus ticket for next day(30th april) from Rajahmundry to Vijayawada the bus timing was 3.30 pm. .My ticket number is 46035140 and its Service number is 35104 the bus is from vizag and UID is 8902. i paid totally Rs.302 . But the bus did not arrived they said that the bus was late i had waited for more than one and half hour. at 4.30 pm i called to bus driver and asked the details about bus then he said that the bus was cacelled and they had arranged another new bus i asked him about the new bus details he did not said any thing. They did not cancel and refunded my money (Rs.302) or provide me a seat in a new bus.