[Resolved]  Asian Paints — Asian Paints Wall paint peeling off,Asian damp proofing is not working even after 15 days of waterproofing

Address:Bhosari, Pune

Hi Team,

i Have painted my house last year in this period only after 2months the walls got mousiter i had raised complaint on call as well on email. the persona who had visited our house from qutation and to check the walls that time it self we had told him our walls are getting mousiter due weather(flat is in groudfloor) he said will some oil paint before starting painting to full house and give 5years warrenty for painting.while painting itself we come know he is not doing any properly work so we kept his 10k pending with us our flat qutation was 74, 000 but after 2months when i raised issue the main dealer -Shreeram paints & hardware(Akash Rathod) and the qutation who give us is Satish Pokharkar and his brother sachin Pokharkar all are fake people they dont do what they comet. visited our house he checked everything and his response was very rude he said they will not do repair or re-paint because i kept his 10k on hold.i received response from asin paint respresentive they will look at the issue.
one of the excutive is handling this issue since last month Mr Rushikesh he sent again the dealer to our house again procuder repeated no action from there end i am chaseing him dayily on whatsapp he will not responsed even on calls after 2 or 3 calls then he will pick just say we are working on it i will get back to you till tomr evening. no improvement since last year so i request you please refund our money no use og chaseing you ppl on regular basis .thanks
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Nov 5, 2022
Complaint marked as Resolved 
Asian Paints customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2022
Asian Paints Customer Care's response
Hi Namrata, we are sorry to hear about your experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
Dec 27, 2022
Updated by namrata_24
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