[Resolved]  Asian Paints — Delay in re-paining work at our Housing society

Address:Erandwane

We have a serious concern about the delay in the completion of the Re-paining work, which is going on from last two years where as it was suppose to complete in 3 months. We do understand the Pandemic situation is playing some role in the delay however this delay is purely from the re-painting partner and beyond committed schedule. Following are few points which we have highlighted during the meeting.

- After the Pandemic ( Lockdown) we started the work in Feb 2021 wherein the partner has committed that the work will get completed in the next three months however to date the work is not completed.
- We have received hallow promises from the partner even for the small tasks where he has never done the timely completion of any task.
- We have off-front purchased all the Material as per his requirement and also helped him clear all this due in time, we have even given him some advance on his request.
- Post-Diwali holidays no one turned up for the work. Now the situation is we have all the material and paid all the till date dues but our work is not completed.
- Ducts and Staircases are still not completed.

Asinpaint is also not helping us and applicators' is adding delays
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Jun 4, 2022
Complaint marked as Resolved 
Asian Paints customer support has been notified about the posted complaint.
Verified Support
Apr 16, 2022
Asian Paints Customer Care's response
Hi Rhushikesh, we are sorry to hear about your unfortunate experience. We request you to please share your contact number in a private message. We can get your complaint registered and ensure that all your concerns are addressed satisfactorily.
Verified Support
May 04, 2022
Asian Paints Customer Care's response
Hi, our team tried calling you several times, however, the call went unanswered. Please let us know a convenient time for you to talk. We will call you accordingly.
Complaint comments 

Comments

I could not find option to send contact details on private message, if some one can reach out to me on [protected]@yahoo.com I will be able to share the contact number.
Asian Paints Customer Care's response, Apr 29, 2022
Verified Support
Hi, we have sent you a DM. Request you to please reply to the same.
Asian Paints Customer Care's response, May 2, 2022
Verified Support
Thank you for sharing your number. We have escalated your complaint to the relevant team who will work towards addressing the same.

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