Asian Paints — Lack of response to a product purchase need

Address:

House No. 501, Ann Abode Building, St. Martin Road, Bandra West, Mumbai 400050

Am writing here after several attempts to purchase and get a wallpaper installed in one of my rooms.
I have been frustrated and really shocked at the absolute lack of any action by your teams. This is after several e mails, chat communication and phone calls. Each time I promptly get an automated whatssap with a new complaint number while the old ones stand unresolved. I also get e mails with appropriately apologetic messages saying someone will get in touch. After many days last Thursday I was told I two days I’ll get someone to inspect the premises. It’s been more than a week, no one has turned up or even called.
At first my query was about a wall paper that showed out of stock on the web but I was asked to contact a bandra dealer - who again I couldn’t as the number on your website was incorrect and no one shared the right number !!!
I gave up and chose another wall paper that was in stock on your site and then was promised the site visit, but here I am having to take out so much time to write this mail to you.
One expects a very different experience from a company of the stature of Asian Paints. The reality is really disappointing!
I’m hoping now this is resolved at the earliest.