[Resolved]  Asian Paints — Material delivery issue

Address:411033

Hi,
This is with regards to our order for project "Sai
Plaza" Hinjewadi, near to TCS phase-3, Pune.The registered number is
[protected]-Sanjay Godambe.

We have given order on last Monday(23/05). Your marketing executive Praveen Gupta"from Pune committed to deliver the material on same day.
Our payment also deducted by the same day. But still we didn't received our
material. Marketing person even not bother to receive our call & update the status. Then we reached to customer care call center, After 3-4 days continuous follow up they didn't provide the update as well.

Because of your delay we face loss of 10K.so this loss should be bared by Asian paint.
Kindly update on this. So that I will launch the complaint in consumer
court.


Thanks &Regards,
Sanjay Godambe
[protected]
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Aug 6, 2021
Complaint marked as Resolved 
Asian Paints customer support has been notified about the posted complaint.
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Comments

Dear Sanjay, we have escalated your concerns to the relevant team, we will reach out to you with an update shortly.
Hi,

After tremendous follow up still we didn't get material.
Dear Sanjay, we are checking with our team internally. Please give us some time to respond with an update.
Hi,

Can you please take this loss of 15k which I faced. Kindly take this with Asian paints.
Dear Sanjay, our representative has spoken to you and helped address your concern. We hope you are satisfied by our response. Do let us know if you need any further assistance.

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