Asian Paints — Not satisfied with product service and not listen to customer

Address:#35, veer nagar Ludhiana Punjab -141008

My complaint number is [protected].

This complaint is closed indirectly by dealers side without asking me.
Because o[censored]r paint, my wall off colour, so have to paint whole floor.
Your agent service very poor, who gives paint saying it as a compensation after 4 days of complaint. Because of this, my inauguration date of home late and i payed extra labour services.

Problem is, i called manytimes to customer care, but they told we resolve ur complaint in few days but not any call i get. Also your concern agent to this anyhow closed this complaint so that he not get any bad remarks or point.

Asian paints, You are a brand in whom we see on adds and from people.
After alot of time wasted on my calls for this complaint, sorry to say, you are only a brand with a name not with a product and customer service.

Hope you will think for it and take action to my complaint [protected].
Otherwise if anyone ask me for ur name, i can say, do not use Asian paints, It's customer service very poor, they don't listen to their customers after sale of their products.

Varun Jain
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Asian Paints customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2022
Asian Paints Customer Care's response
Hi Varun, we are sorry to hear about your experience. We have forwarded your complaint to the relevant team and you can be rest assured that our team will address all the issues faced by you within 48 hours.
Sep 19, 2022
Updated by vjain53
What about your team who always lied that we will get back to you soon but not a single call comes even after 48 hours.
I have mailed you above same complaint to ur customer care but not any reply get yet.
Complaint comments 

Comments

What about your team who always lied that we will get back to you soon but not a single call comes even after 48 hours.
I have mailed you above same complaint to ur customer care but not any reply get yet.
I have raised above complaint on 19th September 2022. Still not good any response. All of Asian Paints agents are fraud and not listen what the customer problem has faced and going through.
Agents has only concern for their rating
and starts not go down in the company sothat they not get demotion.

Very bad experience with Asian Paints, I tell here all n my related person, don't use Asian Paints. It's service is very very poor and they don't listen to customer after their sale of products. Only they have good brand name and big adds but product and service very cheap.

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    Asian Paints House 6A, Shantinagar, Santacruz (E), Mumbai, Maharashtra, India - 400 055
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