Asian Paints — Painting work not done properly as per the commitments given by the authorized person

Address:	Kolkata, West Bengal, 700001
Website:	www.asianpaints.com

Respected Sir
This is to bring to your kind attention that the painting work done by your authorized officer on behalf of your company is not at all satisfactory, which I vehemently oppose the same in this context.
And whereas I would like to make my humble submission to the aforesaid authority inter-alia to this matter that prima-facie it exhibits that painting drops are flowing from top to bottom which are quite visible on the wall and dark patches are also there in the wall .
And secondly the authorized officer have distorted my brand new stairs and furniture with the paint.
And thirdly l would like to mention that I have undertaken the painting work from the aforesaid company because it is having goodwill in the market but I am really bewildered with aforesaid experiences that I have undergone during the few days of contractual period, the company does not have any bench marks towards the providing of service to its customers who have hired their paid service it is sheer customer harassments, deceptive trade practice .
Mr Ashok ( company’s authorized officer ) having mobile no :[protected], after contacting with the aforesaid officer who undergone our task of painting in our premises 1 old court house corner, Suit No : 109, 1 st floor, Tobacco house, he never responded to my calls and sms all in vain I have contacted him more than 20 times, this is my humble request that please take up serious legal action for making breach of trust with the customers and making me sustained wrongful loss .
So at this juncture of situation I would like to make the aforesaid authority that the above two of my submissions comes under the purview of the Consumer protection Act 1986 as amended upto date vide section 2(g) {“deficiency" means any fault, imperfection, shortcoming or inade¬quacy in the quality, nature and manner of performance which is required to be maintained by or under any law for the time being in force or has been undertaken to be performed by a person in pursuance of a contract or otherwise in relation to any service
And also it comes under the purview of 2(r) "unfair trade practice" means a trade practice which, for the purpose of promoting the sale, use or supply of any goods or for the provision of any service, adopts any unfair method or unfair or deceptive practice .}
That the acts and omissions on the part of the company`s authorized officer is quite bogus from customers view point and it is not in accordance with service standards
And the aforesaid authority are being requested to refund my money and to clean the messes you have done or give me the adequate amount compensation so that I can get it done. I will be waiting for your positive responses for a period of 15 days after that I will be legally bound to file my complain before the Honourable Consumer Forum of Kolkata to have redressal about my complain

THANK YOU

YOURS TRULY

VARDHAMAN BAID
Email: [protected]@gmail.com
[protected]