[Resolved]  Asian Paints — Please help

My name is Anal Chakrabarti dealer of Varna paints 549021 . i want to close my shop since May of this year. you will notice my account has due of 4lakhs nearly in loan due to purchase of material. deal took place between my dad and agent. now agent is saying because of goodwill he allowed dad to take 4lakhs material on loan. now question is whose goodwill, my dad is ill due to all tension created he has a pacemaker added to his chest. i am now handling the business alone and covered neck deep in loans. i was hoping goodwill bring goodluck but here agent had the only good luck i am suffering. such bad condition happen only when good will is wrongly used to benifit single party. now the limit i had to take material was 50k before when shop was running. this limit is now showing 1lakh and was updated few days before pujas that's after i have closed the shop. this limit is there for both parties so i don't get covered in loans and so that company don't risk losing material. i wanted a solution for the same situation. agents rahul and Devjeet personally promised me in june they lift up my shop till pujas October help me close my shop. after last call they said they won't help this is few days before pujas sep 28 probably.

now i suspect that agent has pushed material to fill his sales objective and burdened me and my dad in process cheating us and our good will trust.

i don't want to be a defaulter but i am unable to handle the loan.

please help give me a solution
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Nov 14, 2022
Complaint marked as Resolved 
Asian Paints customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2022
Asian Paints Customer Care's response
Hi Anal, we are sorry to hear about your experience. We have forwarded your concerns to the relevant team and you can be rest assured that our team will address all the issues faced by you.
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Master stock cyc sir Chilakaraju srinu [protected] paintar

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