Comments
Dear Aparna,
Thanks for your response.
Below are my details
Name : S.Hari Prasanth S
Address, #6, Maragatha Krishna Apartments. Tharabharathi Street, Puzhuthivakkaam, Chennai-91.
Mobile Number: [protected]
Below are the details of the dealer:
Dealer :Lakshmi Paints
Address: 176, Medavakkam Main Road, Adambakkam, Chennai- 600088, Tamil Nadu
Phone:[protected]
FYI : I have also registered a complaint under the ticket[protected] with Asian Paints.
Your earlier action is highly appreciated.
Thanks, Hari Prasanth S
Thanks for your response.
Below are my details
Name : S.Hari Prasanth S
Address, #6, Maragatha Krishna Apartments. Tharabharathi Street, Puzhuthivakkaam, Chennai-91.
Mobile Number: [protected]
Below are the details of the dealer:
Dealer :Lakshmi Paints
Address: 176, Medavakkam Main Road, Adambakkam, Chennai- 600088, Tamil Nadu
Phone:[protected]
FYI : I have also registered a complaint under the ticket[protected] with Asian Paints.
Your earlier action is highly appreciated.
Thanks, Hari Prasanth S
Thank you for your details Hari. We will share the same with the relevant team and get back to you shortly. Please do bear with us.
Dear Mr. Hari Prasanth S
This has reference to your referred complaint of Shade Variation (Shade Name - Orange Frost) in Royale Shyne.
We have perused all the contentions as set forth in the said complaint and the same are replied as under:
Our representative had visited the site and customer observed that the shade "Orange Frost" in Royale Shyne was matching with Colour Pallette.
In order to confirm the same our representative further tinted 1 litre of the shade "Orange Frost " in Royale Shyne and applied on the wall.
On drying the Shade was matching to the colour pallette and then second coat was applied on the wall and the problem was resolved.
We hope and trust that you would have understood the matter in its true sense and right perspective. We look forward to more opportunities to serve you in future
This has reference to your referred complaint of Shade Variation (Shade Name - Orange Frost) in Royale Shyne.
We have perused all the contentions as set forth in the said complaint and the same are replied as under:
Our representative had visited the site and customer observed that the shade "Orange Frost" in Royale Shyne was matching with Colour Pallette.
In order to confirm the same our representative further tinted 1 litre of the shade "Orange Frost " in Royale Shyne and applied on the wall.
On drying the Shade was matching to the colour pallette and then second coat was applied on the wall and the problem was resolved.
We hope and trust that you would have understood the matter in its true sense and right perspective. We look forward to more opportunities to serve you in future
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Asian Paints House 6A, Shantinagar, Santacruz (E), Mumbai, Maharashtra, India - 400 055
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Regards,
Aparna