Asianet — disconnection of service

Eversince i have been using Asianet there has been no delay in my payments, since i am an NRI and my wife is teacher everytime when the payment is due the concerned sales staff calls us and comes and collects the payment from home after calling us. Now the services are disconnected withoout any information. Normally in this techically advanced world we get an sms or calls from the concerned or information of the tv, now nothing of any sort has come, I do not know whether you are trying to improve your system or not, any way this action is ridiculous, We dont have to suffer because of your non professional staff, The Airtel connection just beside our flat is so professional, that they receive sms or the staff call them and their services never get disrupted. My details Sub code. 92017489 Set top box no: ka[protected] Tel No: [protected] Name, , Kumar upendran/ omanaupendran