[Resolved]  Ask Me Bazaar.com — Product not received and refund pending since last 3 months

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.askmebazaar.com

I had placed a order of set of wrist watches for my friend in Jodhpur in name of Ashifa naikwadi on 30.9.15. Product was not delivered but i got message that product already delivered. When I inform this to ask me bazaar helpline, they told me that due to damage in transit your order is not delivered and refund will be given by them. Now 3 months has elapsed since I have registered complain but not received refund. Now every time i call them they give me new complain number saying that u will receive call within 24 hours but not received any call yet. Please help me & suggest measures to claim refund from these cheaters. Regards, Sourabh Sharma
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Complaint marked as Resolved 
Ask Me Bazaar customer support has been notified about the posted complaint.
Verified Support
Jan 13, 2016
Ask Me Bazaar Customer Care's response
Hi, We apologise for the inconvenience. We would love to resolve your complaints at earliest. Kindly register them here: http://support.askmebazaar.com/ Regards, Manav Team AskmeBazaar
Complaint comments 

Comments

I would like to tell you that I have already registered a complain .How many time complain needs to be registered. It seems that you are only delaying the matter like you are doing since last 3 months. I need my money back or I will take this matter further. You cannot do fraud to buyer like this. Ask me bazaar have to take this responsibility.
BEWARE OF THIS CHEATING SITE: I agree with your comment and I would like to share my real experience. Order No.AB8219062 dt.[protected], I got a damaged/air leaking Air sofa from Ask me bazaar for Rs.2500/-. I raised complaint in their support on[protected] the same day, and I was issued a ticket No.31456 by their support team. For 2 weeks the site was showing "Processing". Then all of a sudden they closed the ticket and sent a mail to my E-mail requesting me whether I am happy. I was shocked to read this. When I protested, they told me to raise another ticket. This I did with ticket no. 38454.  Then  they wanted me to update IFSC Code.   For this, I, E-mailed to them my Bank Pass Book Front Page.   After that I waited for Refund but all of a sudden they closed the 2nd ticket also. I protested & raised a series of tickets Nos. 38461, 38462, …... seeking Refund. These tickets also fell on dump ears and they closed all these tickets without solving the issue. Then I reviewed this site with my real experience in consumer complaints & other forums. For this I found response in these sites from askmebazaar apologizing for the delay and stating that my refund is in process. I waited again for 2 more weeks & understood that this response is just a gimmick to divert attention of the viewers, an unethical practice adopted by them to cheat customers & viewers. Till now I have not received refund and it reveals their true cheating identity. On scrutiny of various reviews against askmebazaar in these sites I find that they have posted similar + ve responses with wordings such as, “you must register first in support...we assist you ", “to have better insight raise another ticket ...", "we apologize for the delay and ….", "your refund is in process ..." all these are false hopes given by this fraud team. I only appeal to all not to fall prey by their colourful adds/discounts & don't buy anything from this fraud site and avoid to be a VICTIM like me. The support team know pretty well how to cheat you. I would like to know if anybody has received REFUND for damaged item from them. radhakrihshnan Iyer, Palakkad, Kerala Jan'16
Still complaint not resolved. Please do the needful on urgent basis.
I request Consumer complaints forum to take this complaint on priority basis & resolve the same.

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