[Resolved] Ask Me Bazaar — Online shopping problem and delay

praveenvishu

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110047

I ordered some product from askme bazaar online on 25 march, 2016 at 11:46am and it has not been delivered yet. Even they didnt give any confirmation mail or message on my phone number later i confirmed my order by calling customer care and they told me order id as ndd11088518. These people are worst in consumer care and they promise for next day delivery and today 72 hrs has been passed and no information is provided to me for delivery. Even their site cant track my product and customer care people are so helpless that they doesnt know where my package is or when it is going to deliver. Today when i called to one customer care executive and asked her to transfer my call to their top officials then she made it hold quite long and then hung up the phone. I want you to please raise my complaints to top officials of ask me bazaar.
Praveen kumar
[protected]
ugot.[protected]@hotmail.com

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Complaint marked as Resolved

Ask Me Bazaar customer support has been notified about the posted complaint.

Mar 29, 2016

Updated by praveenvishu Yesterday on 28 march 2016, i again called ask me bazaar customer care to confirm whether the stock is available with them or not as i read many reviews with stock issues of ask me bazaar and some executive named shubendu told me that it is available and it will be delivered today i.e., 28 march 2016 and today when i called i.e., 29 marh 2016 they ( sumit and hariom) told me that your order has been cancelled due stock unavailability. I was shocked that i have waited so many days for my product and they they are saying that it is not available and they are not giving any mail or message in written and they are just saying we cant mail you regarding your cancellation. Two times i asked them to transfer the call their senior officials but both time they disconnected the call. These people are having no sense of how to deal their customer and how to do business .i want some action should be taken against those who are involved in this wgole process

Verified Support

Mar 30, 2016

Ask Me Bazaar Customer Care's response Hi, Please raise a ticket using this link: http://support.askmebazaar.com and mention all the required details so that we can get the better insight of your query and assist you accordingly. Regards, Raj Team AskmeBazaar