Ask Me Bazaar — Shipment not received, mental harassment and misleading the consumer

Khumukcham Ronald

from Delhi, Delhi

Address:

Gautam Buddh Nagar, Uttar Pradesh

My name is Khumukcham Ronald, i have order a item and its order id-AB3424624 on 07.06.2015 around 12:04:15Pm. during the transaction i have received a sms from my bank regarding the success of my transaction, but no confirmation from the website. After that i contact the website support No. i.e. [protected] which is not toll free. they have confirm me that my purchase was successful and told me that my order will be received within 10-14 day. After june 21st i have started calling them regarding my item. they have given me the same answer that the concerned department will call me up regarding my complaint. they also provided me the complaint no. after my request in the third time call (complaint No. QRC[protected]. Till today they have given me the same answer (concerned department will be calling you). Here I am attaching my bank transaction details (highlighted with yellow). And I want to resolved with the website by compensating with monetary fund in my name and also the order which i have purchase from the website. For mental harassment and misleading the consumer.

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Comments

shakti_jainin

from Bengaluru, Karnataka

sir, this company is big fraud...they are doing a scam...for some people they accept payment and dont deliver product...for some people they accept payment and on delivering again ask for Cash on delivery... for some people they send duplicate(cheap zero value) product and accept payment as Cash on delivery...and company uses all this money without interest for 2-3 months... if somebody raise complaint thy start harassing, mental torture, delaying so that the customer stop taking followup and finally froget his hard earned money...this is a fraud company and we must make government aware of it and help other people from not getting looted... rs. 299 is small amount, so this people knew that people will forget it...just think if in same manner they accept rs.299 from 1 lakh people how much big amount it will be...i dont know why nobody from https://www.consumercomplaints.in conveys all such complaint to government...i have recently filed one consumer case in bangalore court...u also file a case...and let them rum from one court to another...