Ask Me Bazaar.com — Got debited from my account but product processing not happen

Address:

Mumbai City, Maharashtra

I have done the online transaction of buying Luminous Ceiling fan on[protected] for Rs.813/- after discount and same amt has been got debited from HDFC credit - id no : ASKME60419. But at the final stage, the site say that order has not been completed. When i called up the helpline no.. customer care said to call after one hour. When i called today, one of the person says, customer need to said mail for confirmation of order. A very rude floor superior - Mr.Ashutosh Patin, who don't know how to talk to customer and rudely said, that the online process is that customer need to send mail to there helpline, without which the processing will not happen. Very new for me as online purchase is concern.