[Resolved]  Ask Me Grocery — Misinterpreated with customer with wrong price at website and wrong reason for cancel order

Address:Faridabad, Haryana, 121003
Website:www.askmegrocery.com

My Order is canceled with a very wrong reason and even i called in support number [protected] and talked with Mr Vinay Yadav but he was also misinterpreted the issue. My area is serviceable but canceled my order with a wrong reason like non-serviceable area. -- AG[protected]

The same order i placed day before yesterday with order no: AG[protected] but i was also canceled from my side due to wrong invoice by delivery boy who was charging Rs 1001/- whereas i placed at Rs 951.14/- This order showing at website is Completed Status but i am the customer and i have not received any order.


Your services are really bad impressive for me because of false statememts even by your dealer/delivery boy or by your customer care person. Mr Vinay Yadav was telling that he is team leader and he has no rights to generate my complain number. He was also saying that website prices are wrong like Colgate 300gm which is showing in website at Rs 98/- but delivery boy was charging in his invoice at Rs 127/- Attachment is also clarify the current price of Colgate which is showing in website. It means you are just cheating the customer only through the website.


It will be appreciable if you will take action against wrong peoples who are just making wrong image of your company with the customer and provide me the satisfactory response. I really so demotivated for you guys.
Was this information helpful?
No (0)
Yes (0)
Sep 14, 2016
Complaint marked as Resolved 
Ask Me Grocery customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2016
Ask Me Grocery Customer Care's response
Dear Deepak,
We apologize for the inconvenience caused to you. We have forwarded your complain to the concerned team for the price variation on the website and also enquiring the details from the delivery boy and the manager of respective location.
We would request you to please raise your concern at Support.askmegrocery.com, for the quick resolution of your complaint.

Thanks ~ Team AskmeGrocery
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ask Me Grocery
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    74%
    Complaints
    85
    Pending
    0
    Resolved
    62
    Ask Me Grocery Phone
    +91 44 4444 4444
    Ask Me Grocery Address
    India
    View all Ask Me Grocery contact information