[Resolved] Ask Me Grocery — Money deducted orders not received please refund

nadeem0128

from Hyderabad, Telangana

Address:	500018
Website:	askmegrocery.com

Hello sir,

I have ordered products through your website two times using mobikwik wallet as payment option on 19 and 21 of june. But my orders are not placed. Even though my mobikwik account has debited. I have called customer care team so many times but of no use. I am sending you details of those two transactions. So i request you to please refund my money back.

Mobikwik order id
Ag[protected]_p_1633094
Amount rs 518
Date[protected]

Mobikwik order id
Ag[protected]_p_1633694
Amount rs 416
Date[protected]

Please look into this and refund my money to my mobikwik account.

Thanks,
[protected]@gmail.com.
Mobile [protected].

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Aug 18, 2016

Complaint marked as Resolved

Ask Me Grocery customer support has been notified about the posted complaint.

Verified Support

Jul 18, 2016

Ask Me Grocery Customer Care's response Dear Nadeem, We apologize for the inconvenience caused to you. Your refund is in process and will credited in your account within 7-10 working days. Should you have any further clarifications, you may reach out to us at support.askmegrocery.com. Thanks ~Team AskmeGrocery