Askmebazaar.com/ Getit Stores — Online order of mobile was cancelled by askmebazaar.com, but money has not been refunded

Address:	Gautam Buddh Nagar, Uttar Pradesh, 180010
Website:	www.askmebazaar.com

I placed an Order on 24th march 2016 to ask me bazzar.com for the purchase of iphone 5s with order Order ID: AB11074872.
But there was no information of shipment, once i lodged complaint they replied, seller has been changed, same as expected after wasting 10 more days they canceled my order citing lack of item in stock.
asmy order was prepaid & i opted for EMI on this transaction from my bank,
Bank is levying EMI in this months statement but as my order is canceled, i am not supposed to pay EMI
Despite the regular reminders my money (16K) is not being refunded by askme bazaar neither any confirmation has been sent to bank . Its been close to month.