[Resolved]  Askmebazaar.com — No intimation, no proper response, cancellation at their will

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.askmebazaar.com

Today is Nov 6th 2015,

I have placed two orders on askmebazaar.com with order ids AB6236574 & AB6237123 and the Seller is Sharma Enterprises, the product is Bajaj Glass Lined Geyser.

I placed this order on askmebazaar.com on 17 Oct 2015, payment from my end is successful and credit card got deducted for the amount of Rs 5450 each ie.. Rs 10900/-
and I got confirmation mails and as well, when I spoke with the customer care and also their manager the next day, , they have confirmed about the order and also informed that the order has been dispatched.

Now on Nov 6th, ie.., after 20 days, I receive a sms stating that Refund has been initiated for orders AB6236574 & AB6237123 and the amount will be refunded to my account in 5 to 6 days.

When I contacted the customer care, all they said that there's a sellers issue and the order is cancelled. They have not informed me or updated me on anything. They just cancelled at their will. After 20 days of wait, & I'm paying interest to the money that got deducted in my card and yet i don't receive the product...what i get is a sorry from askmebazaar.com and that too when I called, its not like they have sent any kind of notification or a message giving apologies about cancellation.

I just feel its such a irresponsible behavior and not a fair thing that had happened.

Regards,
Pavan Kumar