Address: Gautam Buddh Nagar, Uttar Pradesh, 110007 | Website: askmebazaar.com |
Hi.
This is truly disappointing to write to you explaining all my problems again after giving many calls.
I bought a collar leash blue color on 31 jan 2015. The order number is ab9376169.
On receiving the order i paid rs 125 again as the packet was marked with cod. The guy who delivered the order informed me to call on customer care number for refund.
I called on the number and they asked me to wait for 15 days for refund taking bank account number and all the details. It was probably on 4th feb that i had called them.
Then the next call was made on 25th feb (Qrc[protected] and they asked me to wait fo another week.
I did not receive any call or message or any refund. So, i fumingly called to the executive on 10th march. They provided me a reference code qrc85575134 and vishal, the executive whom i talked to, ensured me that a manager will call me for solving this issue. No call received till now. Disappointingly i called again and talked to anant (Qrc[protected] this time. He provided me some details where i was supposed to send the pics of reference code number generated by bank while making online payment and the packet with all the details esp the word cod.
Today is 4th june and my issue is still not resolved. I made last effort to call again (Qrc[protected]. She put me on hold for half an hour and asked me to wait as she was transferring the call to her manager. I disconnected with utter hate and disgust regarding service. Now i am uploading pics with details to get this problem solved.
Please look after this matter as soon as possible and give me the refund.
It is not the money i am concerned with but all i am looking is for the service which is too bad.
31-jan-2016
(31-jan-2016) pos prch
Pos[protected] www askmebazaar com gurgaon 119.00
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