Askmebazaar — non-delivery of the order

Address:

Malappuram, Kerala

I HAD ORDERED A SAMSUNG POWER BANK FROM THIS SITE ON 3 MAY 2015. ORDER NO. AB2724506. BUT AFTER THAT THERE WAS NO ACTION FROM THEIR PART. I HAD SENT TWO MESSAGES TO KNOW THE STATUS OF THE ORDER AT THEIR 'HELP MAIL'. STILL NO REPLY. STILL, I HAVE NOT RECEIVED THE ITEM, EVEN AFTER 16 DAYS. EVEN AFTER CONTACTING THEIR HELP MAIL TWICE, THERE WAS NO ACTION FROM THEIR PART. THIS FORCED ME TO SEND THEM A MESSAGE WHICH RESULTED IN A CALL, ASSURING ME OF IMMEDIATE DISPATCH. AFTER THAT, I RECEIVED A MESSAGE SAYING IT WILL TAKE 10 WORKING DAYS FOR THE DELIVERY AND HENCE TO WAIT. BUT NOW, IT HAS BEEN MORE THAN 14 WORKING DAYS AND I AM STILL NO CLOSER TO RECEIVING THE ITEM I PAID FOR. ALTHOUGH I DID SEE THE ENORMOUS AMOUNT OF COMPLAINTS BY VARIOUS CUSTOMERS REGARDING NON-DELIVERY AND HUGE DELAY, I DID NOT BELIEVE IT UNTIL NOW. THEIR CUSTOMER CARE IS MAKING A FOOL OF THE CUSTOMERS BY PROMISING TO SEND THE PACKAGE, BUT NO ACTION ENSUES. PLEASE TAKE IMMEDIATE ACTION