[Resolved] Askmebazaar — Product not delivered even after 25+ days

agarwal_ji

from Hyderabad, Telangana

Address:

Gautam Buddh Nagar, Uttar Pradesh

Sir/Ma'am I had ordered a Mi Xiomi 104000 mah powerbank from askme.com on 27th April and got a confirmation mail instantly after I placed my order. Order no. AB2586185. Trusting the big brand I even made the payment online using my debit card. I was told that the product would be delivered to me within 10 days. After the 10th day i called up to enquire about my product I was told that it was dispatched and would soon reach me. As the product still did not turn up, I called up again and was told that my query for forwarded as a complaint and they will respond me in another 7 days. The complaint department called me only to tell the same story. I have not received the product yet and when I want to cancel the product refund me the money the askme people are saying they cannot cancel the order as it has already been dispatched (which is what I am hearing from 15 days) Kindly look into the matter and let me know best can be done. Thanking You Prinshi Gupta

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Jun 22, 2017

Complaint marked as Resolved

Ask Me Bazaar customer support has been notified about the posted complaint.

Verified Support

May 26, 2015

Ask Me Bazaar Customer Care's response "Dear Customer, We regret the inconvenience caused. We have forwarded your query to concerned department and we will get in touch with you within next 48 hours with an update on the status. Regards, AskmeBazaar"

May 28, 2015

Updated by agarwal_ji Its a disgusting experience i am having with your site. It has been more than a month since i placed my order Mi xiomi 10400 powerbank order no. AB2586185. I have not got my product yet. If you guys dont belive in delivering the product just let me know and refund my money. I guess i should have never made the payement trusting such a site. Your call centre people are of no help at all. I don't know on basis do hier such people who dont even know how to resolve customer's complaints. Being such a big and reknowned company I expected some sense of proffesionalism from your end which I hardly got to see. Well I would definetly like to talk to the superior people of your firm about this matter. As i have already mailed and called you enough, this is probably my last try and after this i will definetly take my complaint against you to the consumer forum. Hoping to hear from you soon.