[Resolved] Askmebazaar — Waiting for Refund for Order # AB896542

kalpen.netweb

from Delhi, Delhi

Address:

Vadodara, Gujarat

My name is Kalpen Vaghela. I have ordered xiomi's powerbank. I received a damaged product, so I return the product. The reverse pickup was done on 20th March 2015. But till today I haven't receive any amount in my bank account. Many times I talked regarding this on customer care but every time they ask me to wait for 7-10 working days. Now they are saying that my refund was processed on 22nd June 2015, but i didn't receive any amount. Customer care executive ask me to send my bank statement on [protected]@askmebazaar.com email. I send my bank statement too but still no response from their side. Now the issue is that whenever I talk to customer care they just cut my call in between. my email address is kalpen.[protected]@yahoo.com

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Complaint marked as Resolved

Ask Me Bazaar customer support has been notified about the posted complaint.

Jul 01, 2015

Updated by kalpen.netweb My name is Kalpen Vaghela. I have ordered xiomi's powerbank. I received a damaged product, so I return the product. The reverse pickup was done on 20th March 2015. But till today I haven't receive any amount in my bank account. Many times I talked regarding this on customer care but every time they ask me to wait for 7-10 working days. Now they are saying that my refund was processed on 22nd June 2015, but i didn't receive any amount. Customer care executive ask me to send my bank statement on [protected]@askmebazaar.com email. I send my bank statement too but still no response from their side. Now the issue is that whenever I talk to customer care they just cut my call in between.

Verified Support

Jul 01, 2015

Ask Me Bazaar Customer Care's response Dear Customer, We have escalated your complaint to higher authorities and we will get in touch with you as soon as possible with an update on the status. Regards, team AskmeBazaar