Asus — bad after sale support

Address:

Durg, Chhattisgarh

I starting having some issues with my asus nexus 7 during the month of august 2014 so i submitted it in one of the sevice centers of asus for which i had to travel to raipur as there were no service centers in bhilai where i live. On reaching there they said that it was out of warranty but according to the bill it wasn't so it took like a month for me to explain the company that according to the bill i submitted it in time then after a lot of explaining they finally agreed that it was infact submitted within warranty then it took around a month ten days for the service center to identify and rectify the problem but then also it was no repaired so i submitted it again. Around this time asus ended their contract with the service center in which i submiitted my tablet. Asus does not own any service center of its own and has other service centers on contract basis. So after some time the service center called and said they can't provide anymore service. Immediately after this i called the costumer care of asus and told them that the service center is denying service to my tablet and they said that the contract between the service center and asus has ended. Then i asked them what should i do next they said to go and get the tablet from the service center first and then they would allot me a new service center. When i got my tablet i saw some damage on the top and on the left side but i went back as i knew that this service center could not do anything now. I am a student and live in bhilai and it is not possible for me to go to raipur every now and then. Then i was given a choice between two service centers in raipur and the costumer care said that i would get my tablet repaired within warranty as i submitted it in the first service center within warranty. Then on the 26th of january i asked them if i can still get my tablet repaired within warranty they said yes and just to send them the RMA number after submitted but due to exams i was not able to. As soon as my exams finished i went to raipur to one of the allotted service center but he said that he would not provide service as it was out of warranty and what things the company said to me did not matter to him i tried to explain him but he did not listen i told him to take the tablet as this was the way to get my RMA number and it was not possible for me to go to raipur now and then just to submit my tablet. After submitting he gave me my RMA number which i immediately send to company to get my product serviced but today they said that i submiited my tablet too late and now it will be considered out of warranty. But what about the damage done by one of their service centers which could not even get repaired and the assurance they gave me telling that i can get service again. Now i am frustrated and i have called them more tha 30 times talked for about 11 hours in total and wrote many emails but still my tablet is not repaired. PLEASE HELP ME FAST YOU ARE THE ONLY HOPE NOW.