Asus India Customer Care

Asus India Customer Care

ASUSTeK Computer Inc

18-474, Lakshmi Towers, Old Town, Anantapuram
Mumbai City District
Landmarks:Opp. Triveni Big Cinemas

Customer Care Phone Numbers and Contacts

1800 209 0365
+91 85 5423 8449
Work days:
Mon09:00 am - 06:00 pm
Tue09:00 am - 06:00 pm
Wed09:00 am - 06:00 pm
Thu09:00 am - 06:00 pm
Fri09:00 am - 06:00 pm
Location Finder

Contact Form

Compuage Infocom Ltd
Flat No. 8, 1st Floor, Mahalaxmi Aprt., Plot No 49, Nr. Baheti Hospital & Hope Hospital Dhantoli, Nagpur - 440012

Rashi Peripherals Pvt. Ltd.
3rd Floor, Plot No. 60, Dr. Bhiwapurkar Lane, Dhantoli, Nagpur 440012

View More Information...
Satisfactory Rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Asus India related photos (96)

Complaints with pictures are more trusted and informative    View all

Asus India Customer Care related pictures (96)

Asus India Complaints & Reviews

Sort by:

Asus — Asus zenfone 2 laser

 anubhav gupta25 on Feb 11, 2016
this is really aweful that purchased on 16oct2015 has issue in just 3 months of its use.
sir i purchased an Asus zenfone 2 lazer for the first time due to its good name and quality and i am very sad to tell you that it is not working and the screen has gone all blank and i can just feel the vibrations.
after collecting my pocket money i purchased this phone and now as it has gone dead i am very sad and if this product is not returned then i will lost my trust on the company. As this is just 3 months old phone and i kept it with such a care is now not working due to the...
Complaint comments  Read comments Complaint category Mobile Service Providers

Asus India — Service centre

 HAJJ IMRAN on Feb 10, 2016
Hi guys i bought a phone from asus at the cost of 9600 four months back. It was working fine but all of a sudden the display went black but i am able to feel the vibration and charging sound. I stepped into service centre who said they will fix this issue in 5 days of time . Today morning i recieved a mail which has driven me insane. This company is a crap and a real joke. Is this the way you increase your bank balance

Dear Sir,


RMA NO: INF8610757


As per your complaint, we have found water...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Asus India — Motherboard

 Raghuvarmanp1 on Feb 10, 2016
Aza it store velachery
I bought motherboard asus from this store
I got issue with in 3 months
I suggested dont purchase here
Computer accessories...
Complaint comments  Read comments [1]Complaint category Desktop Computers

Asus India — Battery draining unnecessarily

 faiju on Feb 9, 2016
Due to water damage i am not able to get a normal battery backup... it has been 5 days this problem is accidentally felt into a bucket full of water due to which it is problematic now...i need a new piece of that phone......
Complaint comments  Read comments Complaint category Mobile Handsets

Asus India — Asus zenfone 5

 Kukin kashyap on Feb 5, 2016
I have asus zenfone 5. i have face to software problam. and i m updade my mobile but not updated. after that i called customer care but solved my problam....
Complaint comments  Read comments [2]Complaint category Products & Services

Asus India — Asus zenfone 5. Subject:- very poor battery backup.

 Ajeeshkv on Feb 4, 2016
My phones battery backup is very poor. If I made the battery 100% charge, hardly I can use it for 2 and half or 3 hours.
But if am keeping it idle battery won't get low. My phone is in warranty period. I went to a service center in Bangalore seven times with the same complaint. The fact is still they can't identify what is exact problem. They told me they have changed battery. And software is a new version now but the problem is not yet resolved.
If this is the situation what is the need of a cellphone. I need to keep it for charge all time.
The service center I went is '...
Complaint comments  Read comments Complaint category Mobile Handsets

Asus India — T100chi asus notebook repairs

 Mistree Khushroo on Feb 4, 2016
My ASUS T!00CHI Notebook was not charging properly (connecting and disconnecting the charger) from the day I purchased it from AMAZON in USA on 16th Aug 2015..
when I took it to the service centre in India on 29-12-2015 I was told that the USB socket which is a part of the motherboard is broken and hence not under warrenty. They gave me a quotation of Rs. 14800/- for it which I reluctantly agreed to as the repair cost was almost the same as what I had paid for the new notebook. (USD 279/-)
The RMA number provided by them was INUL5C1558. till today 4th feb 2016 they have said they could...
Complaint comments  Read comments Complaint category Computers & Accessories

Asus India — Asus zenfone mobile customer care on Jan 30, 2016
I bought Asus Mobile on 9/9/15 & Nov. last week I saw orange spot on my screen & 29/11/15 I went Customer Care F1 Info solution(BARRAKPORE).They docket my phone & return 3/12/15. After servicing My phone become more useless & when I went for that they said they do nothing at frist time because the phone is ok but now I face battery & start problem....
Complaint comments  Read comments Complaint category Mobile Handsets

Asus India — Mobile problem

 srikant_konded on Jan 29, 2016
Again i got my mobile problem which was replaced few months back because of mother board problem...
again im facing the same problem so m not getting what to do...
Complaint comments  Read comments Complaint category Mobile Handsets

Asus India — Notebook

 aditya333evil on Jan 27, 2016
Brand new laptop not even 4days was given due to technical issues. Kept following the updates from! 8 the to 28th. It crossed a month I lost my cool and spoke after keeping the patients . found out the company has not even bothered to send the parts over a month and when requested to have the device back. They state they can't and the device can only be given back after the required unit arrives. Which is still not send . f1solutions Bangalore and Asus India both these business are more of a fraud and not able to do anything nor return or provide a new devices. Wonderful to know there are screwed...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Asus India — I am complaining on fake mobile

 Zia Ulla on Jan 25, 2016
Order Details
Order ID: OD304903456327834000 (1 Items)
Order Date: 07 JAN, 2016
Amount Paid: Rs. 9999(discounted rate) through Cash on delivery
colour: Black, QTY : 1.
The phone is VERY bad hands free effect is not good & Seller committed 36 days battery back up is not coming.
I need a refund on this product as it is not functioning properly and it is in the warranty period & as per commitment i spoken to customer care they are not taking responsibility please do needful i dont want to go to consumer forum ......
Complaint comments  Read comments Complaint category Mobile Handsets

Asus India — Customer care servicing

 suhasgavad on Jan 16, 2016
My Asus mobile is in warranty period, even though the related customer care manager not responding to my complaint. Customer Care Center - Erandwane, Karve Road, Pune....
Complaint comments  Read comments Complaint category Mobile Handsets

Asus India — Gorilla glass damaged

 Livin pv on Jan 16, 2016
Asus zenfone 5 gorilla glass has broked .I just purchased only on the duration of 8 months so please take this complaint serious and take necessary step...
Complaint comments  Read comments Complaint category Mobile Handsets

Asus India — I am complaining about asus zenfone 2 sim slot problem

 joshiprafulla21 on Jan 15, 2016
I am facing the problem regarding SIM slots of my mobile. My mobile does not detect the SIM and even if it does then also for very short time. I have this problem since last few months. I had also given it to the service centre. After 15 days of repair it again started as previous. It also disturbs my call many times. It always gives me a pop-up saying "Please install SIM 2 or 1". My mobile is in warranty. Asus has provided me a defective piece and I am repenting for choosing Asus. Please take action as early as possible. If possible, replace my cell with new one as this happens very often....
Complaint comments  Read comments Complaint category Mobile Handsets

Asus India — Laptop

 prasun debthakur on Jan 14, 2016
Hi i have purchased one laptop on 2nd oct 2015 from your shop modelno-x553ma but from the begining it is disturbing and it is not working properly i unable to track the neraest service station. Please support. Best regards prasun debthakur 9560092677...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Asus India — First day hanging problem

 jhinku on Jan 12, 2016
Dear Sir/ Madam Sir I Am Deepak Kumar purchased the computer But sir first day hanging problam 3 time servicing center Already Please Change The Laptop Asua laptopX553M F2n0cv030211066...
Complaint comments  Read comments Complaint category Business & Finances

Asus India — Phone not returned

 Rachelkalpana on Jan 11, 2016
I bought an asus zenfone 2 laser from on dec 6th 15.I had to give it n Asus service centre on 02/01/16 because the phone wasnt turning on, a speaker issue and constant update notifications which were probably the reason why the phone switched off.I was told it'll be fixed in Two Working Days.which dint happen.I checked on 5/01/16 and was told i wil be contacted once fixed wich again dint happen.I called cx service on 11/01/15 and was told to wait COUPLE MORE DAYS.Asus return my phone back or give me a full refund since it had one year warranty on it.and just because i'm asking for it...
Complaint comments  Read comments Complaint category Electronics & Appliances

Asus — Asus service

 phillips arnold on Jan 11, 2016
I have given my phone asus zenfone 2 laser a week ago n till now no update on it.. everytime i call asus service centre they say that it would take more time, no reason given. Fed up of this. Ridiculous. No update whether i would get it or not...
Complaint comments  Read comments Complaint category Mobile Handsets

Asus India — I am complainting service of my Asus zen phone 5

 nilesh814 on Jan 7, 2016
I have given my cell to authorized service center due to network did not work properly on dated 10th of November 2015 but still not get it, If I call to service center they make fake promise they are not give truly date how I don`t know.I am being much frustration about my cell phone, I submitted my cell before 10 days of warranty period, Now warranty also finished in service center Company did not response me .So kindly needful help to get my cell phone as earlier...
Complaint comments  Read comments Complaint category Mobile Handsets

Asus India — Asus laptop

 Benzy Devasia on Jan 5, 2016
I had bought asus laptop X555L on 25/5/15 and since then i am experiencing the problem no sound is coming in the ear phone when i connect ear phone to the ear phone port of the laptop. many time i have registered the complaint but still my problem has not yet solved, actually not a single time did any service guy came to see the problem in my laptop. i dont know what to do. i din expected these kind of treatment from asus india. please help me out and solve my problem at earliest. hope for a good and positive response from your side and guys won’t disappoint me for choosing asus...
Complaint comments  Read comments Complaint category Computers & Accessories

Recently Discussed

3 days ago
Asus India
Service centre
3 days ago
Asus India
8 days ago
Asus India
Asus zenfone 5
30 days ago
Asus India
Fake promotional offer
Asus back to school offer

Featured Stories