Asus — Horrible product pathetic customer support

Address:

Bangalore, Karnataka

I bought Asus tablet online from Flipkart. Its Sim slots were not working and as the product was brand new, and the problem could not be fixed, the Asus service centre people told me they would replace it. This was in November 2014. Ever since, i have been mailing to them constantly, since calls they seldom pick, but no satisfactory reply has come. Flustered I asked for the replacement of the money, to which they finally agreed and asked for my account details, but havent done anything ever since. I am aghast that the indifference of the Asus people at their own fault. RMA NO : INAW4B0084