[Resolved]  Asus India — asus india - mailed for more than 15 days to avail asus promo offer but still no response

Full description of the incident: this is regarding asus back to school offer. Initial registration was done on 29th july at asuspromo.in and i received a response on 6th august asking for some additional details. Then i uploaded those details on the site (Asuspromo.in) on that very day itself and they were supposed to revert back within 10 working days. Still there's no response from them.

Date of the incident: 6th august

Desirable resolution of the incident: provide the items mentioned in the offer in lieu of nominal agreed upon payment asap. The items include: microsoft office, 1tb external hdd, warranty extension upto 3 years.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Sep 3, 2020
Complaint marked as Resolved 
I received a mail stating that the offer was approved with a payment link and I have successfully made the necessary payment. I am waiting for the products to arrive as of now.
Asus India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Asus India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    1251
    Pending
    0
    Resolved
    143
    Asus India Phone
    +91 85 5423 8449
    Asus India Address
    18-474, Lakshmi Towers, Old Town, Anantapuram, Mumbai, Maharashtra, India
    View all Asus India contact information