Asus India — Defective monitor - gsync not working

Address:

F1 Info Solutions and Services Pvt Ltd (ASUS MOBILE SERVICE)

I bought a new monitor bearing Sl. No. M3LMQS395917 on Dec 31st, 2022. It took me time to set up the new PC and get all my games running. It took me time to realise that gsync is not working since it is not possible to find out by naked eye easily.

Later when i saw in settings of nvidia control panel, i realised that it was showing that monitor is not gsync compatible as claimed in the website of asus product desciption.

I informed my dealer immediately and he raised the complaint after 4 days on 12th Jan bearing reference number INR1R10359. SURPRISINGLY ASUS IS NOT REPLACING THE DEFECT PRODUCT