Asus India — Laptop heat can cause skin condition

Heat causes marked redness and discolouration on my palm. Sometimes it will give a blotchy appearance, which will appear as toasted skin. Mild itching and burning sensations on the affected area. I'm on medication with a dermitologist. Everything is very close.

I am a loyal customer of this brand, and my residence is in Gurugram, Haryana. I recently purchased a laptop from one of Asus stores, Asus Exclusive Store Maak Electronics Delhi. But the experience was not as pleasant as it should have been. Even I, myself, would be glad if I didn’t have to write this complaint letter. But here I am, complaining a bunch about a laptop that I just bought on March 6th from an Asus store.

Of course, if it is any consolation for you, I actually managed to work the whole last week on this laptop, but, for some mysterious reasons, the laptop is acting up. However, the most frustrating part is that it doesn’t work sometimes. By the way, I went to Delhi to buy a laptop because it was not available here, and I drove about two hours to get to your store twice. Besides, I also paid a good price to purchase this laptop, and therefore, the last thing that I ever expected from this laptop was to act like this.
I purchased it on March 6th, late at night, so I used it on March 7th, and I found heating problems and lagging, as well as speaker crackling. The battery never charged completely; it stopped at 97%. And drain off 100% to 10% in 130 minutes. I immediately contacted the seller, who asked me to make some setting changes, which I did for two days.
I’m very surprised to see my new Asus Space Edition laptop open up in front of me and start repairing. It's only a week old and needed so many changes. Even that did not work out.
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