Asus India — Many problems in ROG zephyrus G15

Address:India

I purchased ASUS ROG Zephyrus G15 from flipkart on 11 OCT, 2021.
In just 2 days o[censored]se i noticed Screen light bleeding in leptop.I searched about it on internet, Asus forum many people said its normal minor screen light bleeding. But in time of a month it incresed very much.

Currently In a one and half month i am facing many issues in this leptop.

1. Screen bleeding. Which is manufacturing defect

2. Coil whining noise when keyboard backlight is off.

3. Speaker problem. Speaker sound cracks when i get email notifications in leptop. Sometimes there is whistle like continuous sound from speaker parallel to video sound.

Few days ago i contacted asus customer care, they said they will replace all parts. So, in just a month o[censored]se i have to use repaired leptop.

I paid rs. 1, 34, 490, which was my entire saving and this leptop is defective piece because no good leptop can have these much problems in just a month o[censored]se.

Asus customer care can replace all parts free of cost but i didn't pay almost 1, 35, 000 rupees to use a repaired leptop .
They are not believing that this leptop is defective because they dont want to give me replacement or refund.

All those who are reading this post, please purchase ROG ASUS leptops only if your are earning in lacs every month, dont spend your savings on this defective leptops by asus.

If you will search on internet about aforementioned issues in Asus leptops you will find thousands of customers who are facing these issues but Asus doesn't care they just replace parts and closes the complaints. Its customer who suffers the most.

So again please dont waste your money in Asus leptops.
Attaching pictures of screen bleeding, becuase other issues cant be explained in picture.

I have valid bill of purchase and i am writing this post to warn you all people who are planning to buy Asus products.
+1 photos
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