Asus India — Motherboard fault

Harjas Zingh

from Chandigarh, Chandigarh

Address:

Ludhiana, Punjab, 141002

I bought a motherboard of asus thinking it to be the best option. But from that day i am facing a lot of problems.

I gave it to the service center because it had a issue in it but the feedback i got is really worse. So i wanted to confirm that is this the way that a big brand satisfy its consumers?
Its been only 1 month and i am not getting and benefit from it, i would rather say Gigabyte better option than Asus.

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Western Digital Customer Care

Hi Harjas Zingh,
As a techie, we will never know the cause of the problem is PSU or RAM, but if you feel the issue is due to PSU so I'd suggest you to try some basic troubleshooting steps.
Unplug the PSU, connect the green wire with any of the ground wire, using a paper clip. With a load attached to the PSU fan, power on your PSU. If the PSU starts, and the load works, then PSU is fine.
For MOBO test, unplug all the components, including the RAM and other peripheral devices. Once the MOBO hase only CPU attached to it, start the PC. You should get beep codes, signalling no RAM module, if your motherboard is fine. This way you can rule out your motherboard being damaged too.
Good luck.