Asus India — No Caps and Num lock Indicator

Address:Kanpur, Uttar Pradesh, 208001
Website:www.asus.com

I bought ASUS A555LF model Notebook on purchase i was not acknowledged with the fact that this model does not indicates caps and num function. On speaking to the customer care center technical support they told me that it might be a defect and asked me to visit their service center. On my visit to service center i was told to contact company through email as they also don't know about any such specification. I e-mailed the company and was replied after 10 days of my purchase that their model does not have any indications either on screen or on panel. Mr Madan the Service Specialist called me and mentioned that they were also unaware of any such modifications in the basic designing of the model and told me that they cannot do anything. Because of such basic disability i cannot identify that whether my text is in uppercase or lowercase on typing the passwords. I want company to acknowledge their mistake in designing the model and rectify the same by providing such indication on screen while pressing caps key.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Asus India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Asus India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    1251
    Pending
    0
    Resolved
    143
    Asus India Phone
    +91 85 5423 8449
    Asus India Address
    18-474, Lakshmi Towers, Old Town, Anantapuram, Mumbai, Maharashtra, India
    View all Asus India contact information