Asus India — Very bad Service by Asus Service Centre with totally harassment to genuine Customer

Address:

Ludhiana, Punjab, 144410

Dear Concerns, This is very bad experience i got on first time buying of ASUS product My Zen-phone2 which has been faulty in just 1.5 months after getting the brand new phone which cost me 19000/- Inr. i was very much trust one asus products and services as i heard from my abroad and local freinds and i choosen best featured phone on good faith of ASUS. i given this phone to your ludhiana service centre on dated :- 13/11/2015 and they given me time to take back within 3 days from service centre i go again to service centre after 3 days they still want more 3 days to give my phone back. i said ok i will come back after 3 days. the same episode happens still phone is not ok... The person showing me open phone and said this has mother problem i changed now i think it has problem with led screen also as i said him two faults while giving phone to him. 1. phone was not detecting sim 2. phone was flashing on screen blinking and then off Then i called today on his mobile number as they are not picking land line phones mostly so i requested for mobile number, today he said it will take 3 more days. So respected Asus Concern please let me know customer is faith on your company support and given you his pocket money just on your brand names and is this your brand names who harrasing people in this way as i am waiting from 10 days for my phone and loosing my business due to non android i am using these days there is no backup phones by your side, from last 10 days i am in depression due to this phone hadick. i spend money for use and analysing of your customer support centre when they will find this is ok to give then they will give back to customer. it was only 1.5 months or two months and i am in trouble of this much problem and how people gona trust in future on asus mobile products. but even i requested to flipkart to replace my product but they said as per there policy they cant bcz they can do only in one month, i am very much upset on this kind of harassment on both side, , please give me solution within 24 hours . i am waiting for your response for your reference i am attaching BILL COPY And service centre Receipt. Thanks & regards' jatin Sharma [protected] Ludhiana