Asus — Service taking long time to replace part

Address:

Kolkata, West Bengal

Hi, I bought a brand new Asus ZenFone 5 in the month of February, 2015. After only 3 months o[censored]se the main speaker is not working. I noticed it first when I saw missed calls and later that even when the phone is on sound mode its not ringing. I played music player and tried everything that make a sound but there is no sound. For the same I already submitted my phone in Compuage Infocom Ltd (Kolkata- 700001) on 21/05/2015. At the time of receiving they told me that it will take 4-5 working days, but today when I called for the status they told me that the speaker will reach in Mumbai in 10 of June & after that also require some additional time to replace the same. I need a solution at the earliest, because I don't have any spare. Looking forward for your action.