[Resolved]  Ava Merchandising — electronic luggage scale

Had purchased one electronic luggage scale on 5-4-2019 at ava outlet at hyderabad airport. The salesman promised the piece was brand new and will work perfectly. On reaching home, the display was not working. Today i traveled from hyd to delhi and visited ava counter at delhi. The salesman discovered that the battery was not working and refused to replace as the item was bought at hyd. I paid rs.899 towards cost of same. Want replacement of item in working condition. The behavior of salesman at delhi mr. Deepak was very rude. He went on to say that i can to and buy a battery costing rs.10 in the market instead of complaining. Line in reply is highly appreciated.
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May 13, 2019
Complaint marked as Resolved 
AVA Merchandising customer support has been notified about the posted complaint.
Verified Support
Apr 08, 2019
AVA Merchandising Customer Care's response
Sorry for the inconvenience caused to you. Kindly share your transaction number and registered contact number so that we can look into the issue and assist you in this matter or call at[protected] from 10:00 AM to 06:00 PM or write us at [protected]@avamerchandising.in
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I have purchased a hottech smart watch on 02/06/ 2019from your store at hyderabad airport I did not switch on in the airport before purchasing it. I gifted it to my friend Tried charging but it is not charging even after changing the adapter and cable also it is not charging
Pls do the needfull

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