[Resolved]  Axis Bank — axis bank fastag not received after 2 months

I have applied for the fasttag from axis bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.
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Mar 18, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2020
Axis Bank Customer Care's response
Hi, we request you to contact our FASTag helpline number at [protected] for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.
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Rs. 523 debited to my account on 24/01/2020 without my knowledge and permission, mentioning narration "ECOM PUR/GOOGLE *Minic/G.Co/Helppay#/240120/07:02". kindly look into the matter and arrange the refund for the same.

Axis Bank Customer Care's response, Feb 15, 2020
Verified Support
Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute for the referred transaction. Regret the inconvenience caused. Regards, Team Axis Bank.
Bank was charged me without notice even i dont know what is this. bank never inform me this and they take charges. from next 2 days my home emi will debit now my balance is low who will responsible for that. take strict action against bank they cant take charge without notice or without our permission.
Axis Bank Customer Care's response, Feb 14, 2020
Verified Support
Hi, we regret any inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.

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