[Resolved]  Axis Bank — While adding money to freecharge account; transaction failed but amount debited

Address:Lucknow, Uttar Pradesh, 226001
Website:Axis bank

Dear sir!
On monday, 10th october 2016, i was adding rs. 200 to my freecharge account through my debit card. While doing that transaction failed but rs. 200 were debited from my account. Kindly help.
Name : mohd tariq ashraf
Account no. : [protected]
Branch : lucknow main branch
Ifsc code : utib0000053

Kindly look into the matter as soon as possible.
Thank you
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Nov 13, 2016
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2016
Axis Bank Customer Care's response
Hi Tariq,

Sorry for the trouble. Please share your concerns with us at axisbank.com/support for us to assist you.

Regards,
Axis Bank
Complaint comments 

Comments

Dear sir,

i was submitted my document to ahmed bad medam aruna
she hand moblie swiched off, before 10 minute ago send by whatsapp she see but no reply after then she swiched off,

Axis Bank Customer Care's response, Oct 13, 2016
Verified Support
Hi Rajendra,

We're sorry you had this experience and we want to make this right. Please share your concerns with us at axisbank.com/support for us to assist you.

Regards,
Axis Bank

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