[Resolved] Axis Bank — Given request for cancellation of my account 2 years back but still it is running | |||||
Hi, I am Sai Sundeep Kumar Darisinala Holding an current account in axis bank with account number [protected] And Coming to the point The above mentioned account iam operating with axis bank from 2011. For the sake of Car loan repayment ... Every month an amount 11950 will be payed to tata motors ... And I have continued this account for 3 years... ie., up to 10 October 2014 And my car loan also got finished so I have opt to close the current account which I don't want to continue... So i visited the home branch of my account(ongole Praksam district) and i asked details for closure... I visited the home branch in between 10 October to 20 th October 2014. And has given a hand written letter to the respective person who is taking care at that time... Even i handover My axis bank Atm card & check book also... The bank people said after collection of those with in short period of time it will be closed ... So i left my home and completely forgotten about axis bank account details issue.. Now the Major problem i am facing is Yesterday some 3rd party person called me and said I have done wrong transaction of rupees 20000 to your account kindly please revert it back to my account he asked like that. I asked clearly to which account have you transferred money He told it was an axis Bank account of mee... Immediately i went to the nearest branch and inquired about that ... The money has been credited to my account and bank people has debited nearly 18000 for the minimum balance and some card maintaining charges has been detected. then the remaining balance in my account is 2000... The issue is first of all i have given request for cancellation of my account in the home branch 2 years back but the specific branch people have not taken immediate action and neglected my request... and today i got a call from that 3rd party person and doing black mail like when will you return my money or else I will file a case on you in the police station like that he is doing blackmail ... Here the complete mistake was done by bank people... And today i am the victim... ... Regarding to this i have raised a complaint and number is 25544096 So i need his money to be returned back to his account and i need that account to be closed immediately... my contact number is [protected]. Was this information helpful? | |||||
Nov 18, 2016 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Oct 18, 2016 Axis Bank Customer Care's response Hi Sai, We are looking into your concerns vide service request number 2554526 and will get back to you shortly on your registered email ID. Regards, Axis Bank | |||||
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