[Resolved]  Axis Bank — Wrongly debited the account

Address:

Durg, Chhattisgarh

Dear Sir/Madam, I SHUBHANKAR DEY holding an account [protected]with Axis bank (Jamshedpur Branch). This is regarding the amount of Rs.1500 (ONE THOUSAND FIVE HUNDRED) which has got wrongly debited from my mention account. During withdrawing the money from SBI ATM machine (ID NO- S10A[protected] BHILAI on 05 Nov 2014 at 02.38 pm, I got receipt from the machine instead of money. And also received debit massage in mobile same time. I also tried to contacting the customer service officers, but there was no positive satisfying response from them. Immediately I have registered my complaint to nearest axis Bank Bhilai Branch with all related documents and submitted the same, but as the money is not yet credited to my account. But question is that, if I have not received the money from the machine then how the bank can debit it wrongly from my account. Request your urgent intervention in this regards, kindly let me know the estimated time by when my account will get credited with the amount Rs.1500 (ONE THOUSAND FIVE HUNDRED). Thanks With regards SHUBHANKAR DEY (Mobile No- [protected], [protected]). Email- [protected]@rediffmail.com