Babymonk Jaipur — fraud company not accepting faulty size product delivered and not providing refund for order no. 2597 dt: 19/06/2017

Address:	Jaipur, Rajasthan, 302006
Website:	WWW.BABYMONK.IN

Dear sir/ madam,

Please note we ordered casual led shoes online from babymonk.in for our child on 19/06/2017 and received the order on august 2 2017. Order was received via bluedart no. [protected] shipper no. 338085. Cash amounting to inr 2, 048 was paid to the bluedart person who had come for delivery.

To our surprise we had paid inr 2, 048 for 2 pairs and only one pair arrived with a faulty size. Since august 2 2017 we got in touch with mr. Ronak rathi over email id [protected]@outlook.in & [protected]@babymonk.in however, they denied to provide a refund and asked us to buy more items from their website via store credit method.

As of now, product is with us and same is not picked up by babymonk for initiating a refund.

We request you to kindly intervene in this matter and let babymonk collect this product from us for we can receive complete refund followed with payment of interest rate of 11% on total amount of inr 2, 048 from this particular faulty company.