Blue Dart Express Customer Care
Blue Dart Express Limited
Customer satisfaction rating: 1%
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1138
COMPLAINTS

Blue Dart Express Customer Care

Blue Dart Express Limited

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Address
Shalimar Co-Op Housing Society Ltd, Ashram Road
Ahmedabad
Ahmedabad District
Gujarat
India - 380009
Landmarks:Near Embassy Market

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
51
69
Phone:
Fax:

Additional info
Location Finder (Domestic)

Location Finder (Regional)

Location Finder (International)

Centralised Customer Service

F.A.Q.

24 hours Counters

Mumbai (Airport Vile Parle)
Hotel Avion, Opp. Domestic 1A Terminal, Nehru Road, Vile Parle (East), Location Mumbai - 400057
Tel: +91 22 2618 4202, +91 22 2618 3286

Delhi (Delhi Cantt.)
IV - 1/48, Gopinath Bazzar, Delhi Cantontment, New Delhi - 110010
Tel: +91 11 2569 9951, +91 11 2569 9952, +91 11 2569 9953, +91 11 2569 9954

Hyderabad
Gr. Floor, Uma Hyderabad House, Raj Bhavan Road, Hyderabad - 500041
Tel: +91 40 2331 1919, +91 40 2331 2110, +91 40 2331 2060

Kolkata
Kanak Bldg., Ground Floor, 41, Jawaharlal Nehru Road, Opp. Jeevandeep Bldg. Location Kolkata - 700071
Tel: +91 33 2288 1919

View More Information...

Customer satisfaction rating
1%
Complaints
1138
Responses
0
Resolved
13
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Blue Dart Express related photos (148)

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Blue Dart Express Customer Care related pictures (148)

Blue Dart Express Complaints & Reviews

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Blue Dart Express — 33458198465

 Damodar1975 on May 26, 2016
Docket no 33458198465 govind pareek 204 ayushman appartment green view singapore township talawali chanda indore 453771 till date and time not delevred already contact many time in your satya sai office mr tiwari ji 9826071162, 8819945670. And delevrey boy no is 8109099089 not reacheable so tell me sir what to do ? your courier is so lazy till market timeing

regards

govind pareek
9424000140...
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — Mobile/not received

 P.Sathish hashu on May 26, 2016
An item i ordered in e-bay, . From your courier I not received my order,
But mail received that order was delivered on 21st, I register a complaint on 23rd to blue dot courier in ambur branch, still they not taken any step, and asking time for enquiry. I need my package or money back.
Details of order.
Bill no;69395222772, item ID;252189780037,...
Complaint comments  Read comments Complaint category Other

Bluedart Courier — Courier services

 deepuanwi on May 26, 2016
I got courier from kotak bank through blue dart courier service your executive called that i have got courier and i replied that recently i have shifted to new house so i will collect from your office with identity proof and i went to your office at diamond park visakhapatnam but your executives told they will give at house only so they have rejected and replied they will return .I have shown my messages received from kotak bank but they have not respond properly and also told that compliant whom ever you want this is rule so we will not give to you whether your right person in that courier very...
Complaint comments  Read comments Complaint category Business & Finances

Blue Dart Express — Paid for air, sent by road and delayed shipment hence

 jonesbl on May 25, 2016
Blue dart express located in vellayambalam, trivandrum: parcel sent to bangalore and contracted airplane mode of transporting the item.

Payment made - rs.2326.00
Date of courier:21 may 2016, around 12:00 noon.
Guaranteed date of delivery: by tuesday 24/05/16
Approximate weight: 6+ kg
Address sent to: snapdeal, bangalore vulcan qc, 156, bommasandra jigani link road, industrial area, jigani hobli, anekal taluk, anekal, 562106, bangalore
Bluedart awb number: 39919955666
Dhl awb number: 1830243520

Issue: cheated by the company....
Complaint comments  Read comments [1]Complaint category Movement & Delivery

Blue Dart Express — Consignement not delivered inspite of adress being present

 Arshalan Khan on May 24, 2016
I had my credit card to be delivered to me by blue dart courier at vasai west my clinic it was of Hdfc bank credit card when I called the blue dart people they said your address is wrong and it can't be delivered at your office being a doctor I leave from home at 10 am and returns at 11 pm I had all my verification done by Hdfc person I had Consignement number as42910422892 after all when I call and informed about this rude behaviour of the blue dart courier they even don't call me once and decided that its wrong address I m really annoyed of Hdfc as well as blue dart how careless they are they...
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — Courier not received

 Rohit Vashisht on May 24, 2016
My courier is arrived on ludhiana on dated-21.05.16 and but i have no received my courier. I have receiving a masages from your end. That delivery delayed on customer request but i have not made any request of this type and your aman place at ludhiana is not pinking my phone so pls do the needfull

Thanks
Rohit sharma
9592938916
Courier: blue dart, tracking #: 59883045106...
Complaint comments  Read comments Complaint category Electronics & Appliances

Blue Dart — Parcel delivery

 Sindhuv on May 24, 2016
#‎Bluedart‬, being such a reputed delivery service company how can it mess up things like road side company. ‪#‎Worst‬ service. I'm facing ‪#‎consignment‬ delivery issue. This was supposed to get delivered by 21st May 2016 but still not been delivered. In traking system i can see there response as "Consignee'S Address Unlocatable", which is totally incorrect, i have been receiving packages and mails on this address by every other company and i am living at this address more than 5 years. Moreover i didn't receive even a single call or miss call from this ‪#‎courier‬ company...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — No contact/wrong status

 Dipanshu Rastogi on May 21, 2016
I want to complain about this courier company blue dart. My awb no. Is 43559572980. And the reason is i was supposed to receive a package from icici bank on 20 may from this courier company. And when i checked the status of my application on this company's website it shows that "no such consignee at the given address", which is totally incorrect, i have been receiving packages and mails on this address by every other company and i am living at this address more than 2 years ago. Secondly, i didn't receive even a single call or even a miss call from this courier company by the courier person to say...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — Non receipt of courier

 Anjana saurabh singh on May 21, 2016
I have not received my courier bill no 40806838192 till date, which was not received as we were not at home, even no called received from courier service.
After then i called blue dart on 18 may and enquired and i told them to deliver my courier after 2 pm, again on 20 may i called the company they they will delivere it, but the same has not been received till date. Its very casual approach by such a reputed company. Please look into the matter and resolve my grievance.
Thanking you in anticipation.
Preeti sourabh singh....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — Deny delivery of Kotak Mahindra Credit Card

 m.v.ramesh Ramesh on May 20, 2016
Kotak mahindra bank send a credit card to my address through Bluedart.

On 19th May 2016 i got call from Blue dart person Mobile Number :9700227206 sir you got a creditcard from kotak mahindra i will deliver the credit card on next day.

Next i called to same number he lift the phone and said i'm very busy don't call me and cut the call.

After 3 hrs again i called to same number but no response he is not lifting the phone and not reply to my messages.

This really bad customer service from bluedart.

My Name Ramesh mamillapalli
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — Inappropriate charges & poor staff

 Dr.Pooja on May 20, 2016
I called bluedart customer care today to confirm about the charges & estimated delivery time for delivery from 110017(Delhi) to 400050(Mumbai). According to them charges were, base fare for 500gm is Rs310 + Rs155 for per extra 100 gm and delivery time was one business day.
Then I had a talk with a customer care executive and she told me that if the delivery is made before 6:30pm then it would most probably reach the destination by tomorrow evening .
After confirming all the details I went to the bluedart office just below my appartment.
Going there was a terrible experience...
Complaint comments  Read comments Complaint category Unauthorized charges

Blue Dart Express — Yarn sample small parcel

 palmar on May 20, 2016
We, m/s. Palmar mills pvt. Ltd., lakshmipuram, sithayankottai - 624 708, dindigul dist. Tamilnadu were booked one small parcel less than 1.0 kg. Through your dindigul branch vide receipt no.60193522804 dt/14.05.2016 to m/s. Yash tex, bhiwandi. We regret to inform you that the above parcel have not delivered the party till time.In this connection, we have contacted your dindigul office over phone several times and also we have given the mobile number of the paarty to your office. Please treat this as most urgent and inform the status and take necessary steps to the deliver the same immediately without...
Complaint comments  Read comments Complaint category Other

Blue Dart Express — Consignment not received

 Savute on May 18, 2016
14653372893 this consignment pickup on 09/05/2016 and delivery date showing 13/05/2016 in your web but we have not received this consignment yet not not one more than 10 courier's of ours they are holding when we checking with them they are telling they will deliver what kind of customer service is this??? So much delay is not at all acceptable we are losing our business
If you require i will provide more way will details of same day

Please take some immediate action

Regards...
Complaint comments  Read comments [6]Complaint category Clothing, Shoes & Accessories

Blue Dart Express — Did not received till now

 Kuila456 on May 17, 2016
Hi,

I am balaram kuila.
My awb number : 42909619664 dt. 07/05/2016

I didn't received till now & nobody came on my address.
I didn't receive any response (Call, sms) from blue dart.
Instead a false status updated on website when i tracked it
I called to customer care 7-8 times regarding this matter but
Every time i got the same response that it will be delivered soon.
Please take a serious action against it as it is very important to me.
Please deliver as soon as possible
Call me 9732984556

Regards,...
Complaint comments  Read comments [6]Complaint category Postal & Delivery Services

Blue Dart Express — Article under awb no. 59746690161

 Surender Pal Chhabra on May 17, 2016
I am very disappointed when come to know through through mail/cell messages that (1) i was not awailable with cash and (2) not available whereas no delivery boy visited the addressee place nor any call was received from him for delivery of article. This act of the courier boy will damage the credibility of both i. E blue dart and snap deal. The concerned may be warned and deliver the article by today otherwise i shall prefer consumer court or to file defamation suit against co....
Complaint comments  Read comments [8]Complaint category Online Shopping

Bluedart — Non delivery of my consignment

 alok531 on May 16, 2016
Dear bluedart

1. Please refer my following consignments :-

(A) 42858831831.
(B) 42905690726.

2. It is intimated that my shipment no 42858831831 was delivered to me after a long struggle. When i track the same i came to know that the delivery was updated wrong information that i am out of station. When i complaint the matter to customer care and also mailed he again did the same and updated wrong information that consignee not available. I again complaint the matter then your courier delivered me. It is also intimated that he had handed over me...
Complaint comments  Read comments [4]Complaint category Other

Bluedart Express Ltd — Horrible and worst service

 not4sandy on May 16, 2016
I have my document came to service centre for awb 42909702474
These people have gave some reason of landmark not provided for address inspite of full address has given and after calling several times, they dont want to listen and deliver package.

They will talk like they do not care if parcel reach in time or go back and whatever happen to the person who is gonna need it in time.

Its more than 5 days my parcel have reached my nearest center (Parvati service centre pune) but they have given some reasons and looks like they dont care if it reach within time, may...
Complaint comments  Read comments [6]Complaint category Postal & Delivery Services

Blue Dart Express — Delivery boy worst behaviour & service

 Jalaja Mathur on May 16, 2016
I am quite dissatisfied with the delivery services of Bluedart and providing the worst delivery service. My product delivery date was committed as 16th May, the boy was very rude even doesn't have minimum common sense to talk with the customers. He was about to come to my office address to deliver the product. He called and asked me to come to take the delivery on road. I just asked him to come to ground floor. He was not even bothered my words and just cancelled the call. Then I went to him and asked why can't you deliver to exact address. The reply I got from him is too rude which I can't even...
Complaint comments  Read comments [5]Complaint category Online Shopping

Blue Dart Express — Delay & poor delivery

 PRIYA mitra on May 14, 2016
Dear Sir/Madam,

I am really disappointed from your poor delivery service. I placed a order through paytm which was shipped on 5.5.2016 but still not received my parcel. from 10 th may its showing in status shipment out for delivery. I was called three times your customer service but everyone says to me that within 14 th it will be deliver because your location is remote area for delivery. Before 10 days i was faced same problem where location was joka. but If you are not able to deliver on proper time then why you take responsibilities. my location is not remote area. so please deliver...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Blue Dart Express — Delay in receipt of goods

 satheeshanc on May 13, 2016
I ordered a samsung galaxy j3 mobile phone through Snapdeal on 10/05/2015. When I tracked my order it was seen reached at my location (Kannur, Near Nandilath G Mart, Vivek complex, Chovva, Kannur 670006) on 13/05/2016 at 10.40 a.m. I contacted the the above said office several times
on 13/05/2016 from morning to evening.(phone no.0497-2725859). But they told me that it has not been received here and they will inform me immediately after the arrival.At 09.30 p.m. on 13/05/2016 I got a sms from you that the address is not able to locate.I have written the mobile number with the address, But...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

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