Blue Dart Express Customer Care

Blue Dart Express Customer Care

Blue Dart Express Limited

Shalimar Co-Op Housing Society Ltd, Ashram Road
Ahmedabad
Ahmedabad District
Gujarat
India - 380009
Landmarks:Near Embassy Market

Customer Care Phone Numbers and Contacts

Tollfree:
1860 233 1234
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29
35
Phone:
+91 79 6612 1212
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20
28
Fax:
+91 07 9658 6195
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Centralised Customer Service

F.A.Q.

View More Information...
Satisfactory Rating
1%
Complaints
968
Responses
0
Resolved
10
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Blue Dart Express related photos (128)

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Blue Dart Express Customer Care related pictures (128)

Blue Dart Express Complaints & Reviews

Blue Dart Express — Delay in delivery and false commitment by the employees

 Heaba Siddiqui on Feb 5, 2016
WBN: 42860281166
3rd Feb: I wasn't available at home. Delivery person spoke and confirmed the shipment delivery on office address on 4th Feb
4th Feb: after informing the urgent need of the delivery, customer executive lady confirms a call back from concerned team in next one hour. Never happened!
5th Feb: no update! Status says, consignee unavailable!
Series of false commitment and updates! Hoping it arrives someday!...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Bluedart Express — Did not deliverd on time.

 Deepak Singh Azad on Feb 5, 2016
Waybill no is 43384807826.
My one cheque to given by Amazon to bluedort on 28-1-16 for service.They was promised that it will be deliverd by 24- 48 hours.But today is 5-2-16. they didnot deliver.I have so many time calling the courier office but not responsed my phone call.I am waiting for my cheque since 9 days.
Plz kindly take necessary action....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — Product not delivered on time

 sovaniniaf on Feb 5, 2016
The bluedart courier of rayagada 765001 is fooling the customers. They donot deliver product on time or just call to collect from them.this has been a repeated procedures of Rayagada agent. The staffs are very rude and non responsive. I request you to take action against the agent....
Complaint comments  Read comments Complaint category Other

Blue Dart Express — Consignment not received even after 15 days

 Mahesh Mehendale on Feb 5, 2016
Consignment way bill no 69506323202 was dispatched on 20 Jan 2016.

I have contacted Blue Dart on 28 Jan, 01 and 02 Feb and again today. They keep telling me they are investigating. It's 16 days since dispatch.

I have not received yet received the consignment....
Complaint comments  Read comments Complaint category Movement & Delivery

Blue Dart Express — Poor service and courier man misbehaving at my premises

 rajsav07 on Jan 24, 2016
I would like to complaint about the poor service, handling of blue dart express customer care team in new Delhi & Mumbai on 22 & 23 of Jan 2016.
I would also like to complaint about the anger, misbehaving and rude talking of the courier man of blue dart express today on 24/01/2016 at my premises
These complaints are for Airway Bill No: 40685836774

I have a genuine reason of not being able to receive the package from blue dart as my family has traveled out of town & me being at work, hence there is no one at my home to receive the package.

Blue dart customer...
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — 60227594770

 Nimita Arora on Jan 23, 2016
I have given a parcel on 22/01/2016, which contains a very important document and was promised by the executive that it will be delivered by 23/01/2016 afternoon anyhow.
They have charged me extra, as said by the executive because it is an important document.
This is not at all acceptable wherein the executive has promised that it will reach on time and it is not delivered.
It's an important document which had to reach on time.
Awaiting for your reply....
Complaint comments  Read comments Complaint category Other

Blue Dart Express — Regarding non delivery of courier item

 Vikasappyshukla on Jan 21, 2016
Blue dart AWB 44205137023 non delivery of this item till date .There was a mobile conversation on 13 th Jan 2016 they didn't deliver and return it back....
Complaint comments  Read comments [1]Complaint category Tax Services

Blue Dart Express — Consignment was damaged and opened

 Rajagopal Vinoth Kumar on Jan 20, 2016
My consignment number is 14691604535. I was out of town for couple of days. So the delivery man took the courier without delivering it. When I went directly to the office to pick the courier I found the packing was damaged and opened and the inside product was opened too. Didn't expect such a bad experience from a reputed company like yours....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Blue Dart Express — Awb#43980688695 axis bank credit card delay in delivery and not yet received

 Vimalraj77 on Jan 20, 2016
I have been waiting for my credit card almost a week.. I received a call from the delivery person on Monday 18th Jan, but there was no response after that, later I directly walked to the blue dart office crompet but the people in the office said that my product will be delivered directly to my address and cannot be delivered by person now, today Jan 20th again I received a call from the delivery person saying he will reach out to me today, this is the worst exp I ever had with any delivery agencies.. and the way the delivery person handled me was very odd., the person even asked me to go ahead and...
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — Sbi credit card courier not received

 kareenazee on Jan 20, 2016
Hello Team, I did not get my SBI credit card till date as it was arrived to Hitech city agency on 16th Jan 2016.

Please find the below details:

Way Bill No: 43987562942
Ref No: EV16013253901

Status: Delay Caused Beyond Control

I don't know what the exact status it is.

Even they didn't call me if they are not finding the address.

This is the worst service that Blue dart is providing for the bank.

I request all the banks to refer another serive for sending the credit cards or any thing.
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — Bad service and delivery

 rajiv chhetri on Jan 18, 2016
I want to complain about aizawl, mizoram bluedart service and delivery. i know they get a lot of products to deliver but it doesnt mean that it should effect the delivery process.if the delivery is more they should increase there employess and there space.and they dont provide home delivery at all...some locatilities they might get this facility but most localities dont its like 80% of the localities within aizawl dont get this facility. there delivery process is like they call and send u a text with a token number of your delivery then within 3 days you are to receive the product orelse they...
Complaint comments  Read comments Complaint category Movement & Delivery

Blue Dart Express — Courier not delivered on given date

 Sumit Paranjpe on Jan 16, 2016
Courier booked on 13th of Jan' 2016, and as per blue Dart Website it was going to be delivered on 16th Jan, @ 3-4 PM, to confirm the same i contacted the customer service of blue dart and as per there representative it will be delivered before 7 pm, i cancelled all my assignments, and i was waiting till 9 PM the courier boy not came, i contacted again to the costumer service at 7 PM she said due to bulk orders and on Sunday the office is going to be closed therefore it is going to take sometime. I wait for my courier till 9 PM but the courier boy didn't came. Then i tried to call customer care...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — I am complainting about my product not given me yet and also not received my call in khotrud, pune service area

 Vinit Wagh on Jan 16, 2016
Consignee'S Address Unlocatable/Landmark Needed U send me this reason. All courier company gives me product on this address and your courier boy dont get this address. If u not give my product tomorrow I will cancle product. u r charging me 100 rupees then also u r not given on time. If u don't have to give products on time then close ur company don't spoil our mood...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Blue Dart Express — Delivery not attempted

 arnsniper on Jan 15, 2016
I received a card from blue dart that they had attempted a delivery yesterday. So I spoke to a customer care executive and rescheduled it today. As it is a very important shipment I had taken the day off from office just to receive it. Nobody came and after waiting the whole day at home, I saw the online status that premises were found closed at 5pm. I have been calling the customer care executive several times since 4 pm and each time I was told the shipment was on its way. They are simply liars. I have wasted a whole day and now I don't even know if I'll get this very important parcel....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — Shipment not delivered

 AshutoshDixit on Jan 15, 2016
For my consignment with details given below: Waybill No : 44170644453 Reference No : 6332758331 The status is being shown as C'Nee Shifted From The Given Address whereas the delivery address was my office address. These guys are insane. How could I shift my office address?? Now when I am trying to contact to customer care they are not responding....
Complaint comments  Read comments Complaint category Products & Services

Bluedart — No prior intimation of delivery time slot

 manu_658@rediffmail.com on Jan 15, 2016
I am supposed to get the delivery by blue dart at my home. Normally we are supposed to get a prior intimation of time slot to take the delivery but no one intimated either through sms or phone. They simply mentioned - Sorry we missed you! We tried delivering the order with the following details to your premise but were unable to on email. They should have called us which normally happens with other e-commerce deliveries where they give on sms the delivery time slot and even call on mobile to let us know so that we don't miss and reduce communication. simple things need not be made complex....
Complaint comments  Read comments Complaint category Other

Blue Dart Express — Product is not delivered

 Senthilarasan on Jan 14, 2016
HDFC bank had sent me a courier through your courier by mistake, since they don't know your representative rounds anywhere else and update as the premisses is closed for 10 days. Good joke:-):-) Awb-44163448825...
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — Delivery never done

 mampuii_pt on Jan 14, 2016
We have paid cash on delivery charges for our online shopping transactions from websites. However Bluedart services in Aizawl, Mizoram has never done home delivery for you products. they have always sent SMS messages to customers to come and pickup the products from their office. What is the point of paying cash on delivery charges on the shipping sites when home delivery is never done!!! Complaints given to the said Aizawl Bluedart centre is never acknowledged by the authority there. Please Bluedart, I kindly ask you to take necessary actions regarding this issue....
Complaint comments  Read comments Complaint category Online Shopping

Blue Dart Express — SMS format to choose delivery time-slot is disgusting

 balamurugan81 on Jan 12, 2016
I received an SMS from blue dart stating "Blue Dart tried to deliver Shpt # ********* fm AXIS. Select delivery TIMESLOT A(1300-1600) MON-SAT; SMS D A to 56767 with date post 24 hrs" and I've msgd them 3 times and every time I get this reply, "Invalid keyword, please send the correct keyword". For this SMS i have been charged Rs 3.00/SMS. I sent SMS in the following formats 1.THU 1500 2.1500 THU 3.A(1500)THU I don't know what is the real format they r using. Also from the complaints forum i came to know that many of others also has the same problem and even tried google for the example...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — Delivery not attempted and status showing in website as closed

 debayansengupta on Jan 12, 2016
I, debayan sengupta has purchased a san disk pendrive from amazon.in on 5th jan 2016, i as informed that the delivery will be made through blu dart express courier service with tracking ID 69398952825 but then thrice i got sms that my package couldn't be delivered as there was no one to receive the package which is totally false pleas make some arrangements as quick as possible so to deliver it as soon as possible please note down my address and contact no. debayan sengupta 126/A C/O TULTUL SENGUPTA NEAR 24 PALLY HARAN BANERJEE LANE RAJIV GANDHI ROAD KONNAGAR KONNAGAR, DISTRICT-HOOGHLY ...
Complaint comments  Read comments Complaint category Movement & Delivery

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