Blue Dart Express Customer Care
Blue Dart Express Limited
Customer satisfaction rating: 2%
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1267
COMPLAINTS

Blue Dart Express Customer Care

Blue Dart Express Limited

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Address
Shalimar Co-Op Housing Society Ltd, Ashram Road
Ahmedabad
Ahmedabad District
Gujarat
India - 380009
Landmarks:Near Embassy Market

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
71
92

Phone:


Additional info
Location Finder (Domestic)

Location Finder (Regional)

Location Finder (International)

Centralised Customer Service

F.A.Q.

24 hours Counters

Mumbai (Airport Vile Parle)
Hotel Avion, Opp. Domestic 1A Terminal, Nehru Road, Vile Parle (East), Location Mumbai - 400057
Tel: +91 22 2618 4202, +91 22 2618 3286

Delhi (Delhi Cantt.)
IV - 1/48, Gopinath Bazzar, Delhi Cantontment, New Delhi - 110010
Tel: +91 11 2569 9951, +91 11 2569 9952, +91 11 2569 9953, +91 11 2569 9954

Hyderabad
Gr. Floor, Uma Hyderabad House, Raj Bhavan Road, Hyderabad - 500041
Tel: +91 40 2331 1919, +91 40 2331 2110, +91 40 2331 2060

Kolkata
Kanak Bldg., Ground Floor, 41, Jawaharlal Nehru Road, Opp. Jeevandeep Bldg. Location Kolkata - 700071
Tel: +91 33 2288 1919

View More Information...

Customer satisfaction rating
2%
Complaints
1267
Responses
0
Resolved
20
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Blue Dart Express Customer Care related pictures (169)

Blue Dart Express Complaints & Reviews

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Blue Dart Express — Shipment delivery

 Prasad Bhand on Jul 28, 2016
This consignment is lying in Vimananagar Office since last 2 days and the team there is only updating comments as no Landmark found.I have already called your customer service and confirmed the landmark but the team is not arranging a call back to me.I see this is the worst service provided by Bluedart and going forward I am not going to recommend this for any material delivery.
Really bad service. No customer touch provided....
Complaint comments  Read comments Complaint category Other

Blue Dart Express — Network delay, will impact delivery (no update).

 Amit KP on Jul 28, 2016
I ordered a product on 25th july 2016 which was shipped on 26th july 2016 as follow:-
(Waybill no : 54419308241
Reference no : fcsh07308)
From belgaum to burdwan

Belgaum shipment arrived 26-jul-2016 00:03
Belgaum shipment further connected 26-jul-2016 00:13
Bhiwandi hub network delay, will impact delivery 26-jul-2016 15:40
Bhiwandi hub paper work inscan 26-jul-2016 15:49
Bhiwandi hub shipment arrived 26-jul-2016 16:09
Bhiwandi hub shipment further connected 27-jul-2016 06:34
* - 24 hr format
And then no update even...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Blue Dart Express — Undelivered shipment

 Manjunatha Naykanahatti on Jul 27, 2016
Hi bluedart team,

Way bill no: 33600264390

I have given my adress in detail, yesterday also while the bluedart guy was called i have told my adress in detail. But in status it is showing 'incomplete consigee adress'/land mark needed. The disapointment level is too high and i would expect this to resolve soon. I need help very soon. Thank u.....
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — Awb 69475043536 delivered to wrong person

 nikhil1984 on Jul 27, 2016
I was out of station and every time i used to get a call from bluedart but this time no one has called me today when i am back to delhi and check the status through website of urs its mentioned delivered to vikas. I have verified everyone in my building there is no vikas residing. Kindly look into this on a urgent basis as its for my eyes i cant live without those lenses.

Regards,
Nikhil srivastava
9250086900
Nikhilsrivastava23@rediffmail.com...
Complaint comments  Read comments Complaint category Cosmetics

Blue Dart Express — Failing to deliver my product.

 Ankit Jadhav on Jul 27, 2016
Waybill no : 59535308523

The expected date for my delivery was 26th July 2016, I stayed home all day checking out the Blue dart tracking thing and at the end of the day the status mentioned that 'Consignee'S Address Unlocatable/Landmark Needed'. Like seriously I had mentioned everything in my address and still this happens. The disappointment level is too high and I would expect this to resolve soon. The Blue dart office is a stones throw to my house and these guys ain't locating my address. I need help....
Complaint comments  Read comments Complaint category Online Shopping

Blue Dart Express — Could not receive my cards

 shanky8 on Jul 26, 2016
I dont know how these people are trained that they can't find a house that is on road. Twice they came to deliver the card 1st time it was a week ago now the second attempt was made yesterday and every time they email me back that i dont stay at that address, but when i do online shopping then those people never face problem in finding my house so just guessing who is at fault here...???
And then they use such numbers which you cant even callback on. There customer service number is useless. You can never reach them when required....
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — Not attempt to deliver high demand product

 Apsd on Jul 25, 2016
Hi bluedart team,
My parcel tracking no. is 59534649720.
I had received call yesterday from 0911590490 regarding my parcel but at that time i was not available. so they had word regarding delivery for today evening (25 july 16). today am trying this no. more than 6 times but nobody attend my call & not given any alert regarding my 12000 cost parcel. i want to know the status of my parcel & when it will be deliver. now blue dart update wrong address without contact me. there is certain fraud in the delivery system

Regards
Amrit pal singh
9464377323
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

Blue Dart Express — Blue dart express did not received courier

 luckyneelam on Jul 25, 2016
Dear Team

My way bill details

Waybill no : 69511437096 Order No.: Order number 5160720130290231

I did not received my courier on 23rd July as it already updated in online status that It will be delivered today ( 23rd Jul, 16 ) and whole day I was in office and your result showing .

Status and Scans
Location Details Date Time *
Waybill No : 69511437096
Bial Hub Network Issue, Will Impact Delivery 23-Jul-2016 08:01
Bial Hub Network Issue, Will Impact Delivery 23-Jul-2016 07:42
Bial Hub Canvas Bag Received...
Complaint comments  Read comments Complaint category Mobile Handsets

Blue Dart Express — Delivery extremely delayed

 Mainak675 on Jul 24, 2016
Hi,

This is regarding consignment no - 14909464264 sent through blue dart express limited from
Bhubaneswar to burdwan on 18th july, 2016.

While booking the consignment, i was informed that it would reach within 2 days by 20th july.
I am extremely disappointed that it was urgent for me to be delivered in time but it has been a week and it has still not been delivered....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — Pod does not receive

 ganesh k changan on Jul 24, 2016
Abw 50387192100
I have pod which does not received from bluedart...
Complaint comments  Read comments Complaint category Online Shopping

Blue Dart Express — Worst delivery service - blue dart awb# 69458948790

 Naimuddin on Jul 24, 2016
Worst delivery service
I suggest that this company should have stopped providing delivery services if it can't manage properly.

They updated false status of my unavailability even the delivery was not attempted for once.
They never pick calls to number + (91)-141-5114696, 5104696.

I experienced worst service where i myself collected my shipment from their ganpati plaza, mi road jaipur outlet which is around 10 kilometers far from my residence. Because i was in urgent need of my shipment....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — My product is not diliver to me on time

 parshotam446@gmail.com on Jul 23, 2016
My way bill no. is 44342787941
and my parsal is no diliver to me on time
My contact no. is 9915224238 please diliver my parsel
thank you...
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — Delivery not done today

 rameshsinghkhator on Jul 22, 2016
Dear sir,

I have tracked my product. it has reached at jajpur road today morning.
I need of my courier today must. so i have contacted to blue dart office jajpur road.
At 12pm and 4pm. as per him delivery not possible today.
Why?
Do needful.

Regards,
Ramesh singh
H. no.-230 ward no.-9
Near shiv mandir
Or near jk tyre hanuman gali.
Byasanagar, odisha 755019
India....
Complaint comments  Read comments Complaint category Utility Services

Blue Dart Express — Delay in delivery and misbehaving conduct

 Vikash Kumar Giri on Jul 22, 2016
Way bill no. 50331604820
I was supposed to receive my consignment on 18 july 2016, but it got delayed.
Further i was not informed when it will be delivered. On 21 july 2016, the man from blue dart came to deliver the item without informing me and since there were only children at the home they told the person to come during evening time. When i came home around 2:40 pm the same day i saw a missed call and it was from blue dart. I called him and asked him when he is coming again. He started misbehaving on the call and told me you won't get your package and he cut my phone. I further...
Complaint comments  Read comments [1]Complaint category Online Shopping

Blue Dart Express — Courier received so late as per tracking

 ABHISHEKggggg on Jul 22, 2016
I am disappointed to inform you on 8th july i have done courier through bluedart from bareilly to hyderabad and got assurance it will receive on 9th july but as per tracking it received on 16th july?? it was very important courier... explain the region??
Plz find attached courier slip and do the needful asap....
Complaint comments  Read comments Complaint category Other

Bluedart — Courier not delivered worst courier service

 balveer85y on Jul 21, 2016
This complaint is against waybill no : 42925129262. I was on leave today was waiting at my home to receive this courier as i got message this morning that it is out for delivery. Now when i check the latest status on the portal, it is showing "delivery attempted-premises closed" without any delivery attempt.

How is it possible?? How is the courier boy so irresponsible??

How this service provider allowing this kind of boy to provide service??...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — Delivery not in time

 Katari Lokesh on Jul 21, 2016
My courier reference no ev16200526617.
Letter sent from delhi on 18/07/16. Reached kukatpally hyderabad on 20/07/2016 at 11.50 am. I spoken with customer care kukatpally and requested to deliver by the same day, because i am with my family going to rajahmundry yesterday tickets were booked. Due to non delivery of the letter i cancelled all the tickets. One side financial loss another side one day leave loss, these all the things happened because of your late delivery. See one thing i want to ask you my letter has dispatched from delhi on 20/07/16 at 4.00 am reached hyderabad kukatpally at...
Complaint comments  Read comments [1]Complaint category Employees

Blue Dart Express — Wrong delivery of package

 Danceofwolves on Jul 21, 2016
I sent a package (awb : 6716224863) containing documents to australia from blue dart office in sector 8 chandigarh (india) on 24 may 2016. the package never reached its destination. the package was instead sent to some other destination and was returned. but it was not returned to me. it was returned to a bank in chandigarh which had sent documents to south africa via blue dart!. the banks documents and my documents were maybe interchanged some where and my documents were sent to south africa instead of australia. the recipient in south africa returned my docs to bank. and now the bank is refusing...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — Disrespectful behavior and delivery protocols

 Pinakim89 on Jul 20, 2016
Yesterday i found a sorry card on my door stating they have missed me. Only the awb number mentioned with the source and no call was made to me before or at the time of delivery. Today morning i personally visited their office to collect the document as it is an important bank document. The document was not there. It was with the delivery boy only. So i called him up.
All he was trying to do is make me understand their rules and the way he was talking to me was like he is my boss. Not being in my home was my fault according to him. Its not his responsibility to inform anything. It is not...
Complaint comments  Read comments Complaint category Movement & Delivery

Blue Dart Express — Courier did not reach to the destination even after 10 days and missing.

 Bhavinkumar Patel {Vejalpur -QM} on Jul 20, 2016
We had send the courier to Ranebennur (Karnataka) on 09/07/16 from Godhra (Gujarat) through Blue dart express ltd. Courier docket No. is 14706948056. This consignment did not reach to the destination till date and we have inquire at Godhra office, than they told that the consignment is missing from Bangalore airport.

We have choose Blue Dart courier for their accuracy and speed even though charges is more as compare tho other courier. But we are very unlucky to get both the things.

We want that consignment any how. So, kindly do needful at earliest and give justice....
Complaint comments  Read comments Complaint category Products & Services

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