Blue Dart Express Customer Care
Blue Dart Express Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
1366
COMPLAINTS

Blue Dart Express Customer Care

Blue Dart Express Ltd.

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Address
Shalimar Co-Op Housing Society Ltd, Ashram Road
Ahmedabad
Ahmedabad District
Gujarat
India - 380009
Landmarks:Near Embassy Market

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
86
112

Phone:

Fax:
Fax:
+91 07 9658 6195

Additional info
24 hours Counters

Mumbai (Airport Vile Parle)
Hotel Avion, Opp. Domestic 1A Terminal, Nehru Road, Vile Parle (East), Location Mumbai - 400057
Tel:
+91 22 2618 4202
+91 22 2618 3286

Delhi (Delhi Cantt.)
IV - 1/48, Gopinath Bazzar, Delhi Cantontment, New Delhi - 110010
Tel:
+91 11 2569 9951
+91 11 2569 9952
+91 11 2569 9953
+91 11 2569 9954

Hyderabad
Gr. Floor, Uma Hyderabad House, Raj Bhavan Road, Hyderabad - 500041
Tel:
+91 40 2331 1919
+91 40 2331 2110
+91 40 2331 2060

Kolkata
Kanak Bldg., Ground Floor, 41, Jawaharlal Nehru Road, Opp. Jeevandeep Bldg. Location Kolkata - 700071
Tel: +91 33 2288 1919

View More Information...

Customer satisfaction rating
2%
Complaints
1366
Pending
0
Resolved
22
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Blue Dart Express related photos (178)

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Blue Dart Express Customer Care related pictures (178)

Blue Dart Express Complaints & Reviews

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Blue Dart Express — Delay in standard transit time in air transport - 14915712652

 Neeladitya Goswami on Aug 24, 2016
Hi,
We observed on air your policy is asking 48 hours for transit from kolkata to vadodara, which is not justifying the airfreight rate.

Materila handed over at your person on (as per ypour report) on 23/8/16 8:30pm but you have missed to load on flight of yout=r evn air on that day. for no reason from our side material is unnecessary lying at kolkata till now.
Again for the above subject doc no. your vadodara team is asking for another one day delay for the their local holiday on 25th.
It is very surpricsing on air freight people are asking more than 24 to...
Complaint comments  Read comments Complaint category Electronics & Appliances

Blue Dart Express — Non delivery waybill no 42945113680

 dhananjay1975 on Aug 24, 2016
Dear sir,
My address is correct but your delivery man not found my address. today status consignees address unlocated /landmark needed. my full postal address as per printed details given are bellow:-
Dhananjay kumar singh,
S/o sri ramdeo prasad,
H. n. :-126, kaystha toli, awasthi ghat,
Po:- digha, danapur, patna:- 800 012 (bihar)
Landmark:- west side of kabristhan.

(additional landmark :- near teliya mhadeo mandir, awasthi ghat, danapur)...
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — Delay in delivering

 Ankit Rungta on Aug 23, 2016
I had ordered a product through bluedart
Dispatch details
Courier name – blue dart
Consignment no. - 69330151402
Date of dispatch - 17/08/2016

The company delayed the delivery by 2-3 days giving a bogus reason as address was wrong
The address provided was which is currently my address

Address : a 10 ashadeep 2 b, siddeshwari garden, prafulla kannan
Kestopur 101
City : kolkata
Pincode : 700101...
Complaint comments  Read comments [1]Complaint category Movement & Delivery

Blue Dart Express — Theft at blue dart center

 himanshu gambhir on Aug 23, 2016
Hi,

I visited bluedart center at crystal arcade, lodhipara, raipur on 22/8/2016 around 8:00 pm & booked a parcel to delhi with no 14567387505.

While leaving from the center i left my bag there which had some cash. I was told the center closes at 8:00 pm everynight.

I visited the center today around 12:30 pm & was told by same bluedart personnel that he did not find any bag & that he closed the center around 8:45 pm because 5/6 more customers visited the center.

Request you to please call me & take a look into this matter.

Regards,...
Complaint comments  Read comments Complaint category Other

Blue Dart Express — Blue dart not sent my documents

 sudip kumar dey on Aug 23, 2016
Dear Team,

one consignment has been sent to me from New Delhi against blue dart way bill no: 14833783812 on 19 August 2016 at my office address Essjay ericsson ltd, DN 53 Sector V, saltlake city, Kolkata 700091, wb. But status updated in blue dart company portal that consignee Shifted From The Given Address, where as I was at office throughout the day also no body called me also. Also this document sent to me earlier but returned mentioning the same C'Nee Shifted From The Given Address.

Please take up with blue dart as I am not able to contact with them via toll free...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — Airway bill 44429153996

 prakashnambiar123 on Aug 22, 2016
I was awaiting the courier comprising of axis bank cheque book thru airway bill no 44429153996...no one turned up nor left any message.
I call up the toll free customer care blue dart they have a false update and they are not aware of what action to be further taken.
I do not know whether you r running a courier agency .. please for your further action at the earliest

Best regards...
Complaint comments  Read comments Complaint category Banks

Blue Dart Express — Non supportive personnel

 devwadekar on Aug 22, 2016
Hdfc bank has sent my documents to my address but your person is asking me or my family member to come and collect at highway. Proper address is given and after receiving call, tried to guide with proper instructions to reach at home. But he straight away rejected and mentioned that talk to your bank.

His name is aakash pawar mumbai kandivali
Regards,
Dev wadekar
08828991101...
Complaint comments  Read comments Complaint category Banks

Blue Dart Express — Delay of product by your hand

 ak231126@gmail.com on Aug 22, 2016
Your service very chip you don, t call before coming home and if you come down then you should call me at the time standing home ya msg it this your responsibility to reschedule delivery product but i tried to call so many time in this no .02024263791last five days since 19 august i am calling that no, gultekdi office but you dont respond the call and finally i have to pickup my product...
Complaint comments  Read comments Complaint category Electronics & Appliances

Blue Dart Express — Delayed service

 Gargi Chamoli on Aug 22, 2016
My pan card with bill no. 33506723412 has not yet been delivered to my address. Expected delivery was by 15th august, 2016. I called up their customer care around 20 times but no one responded. Such a pathetic service they are provided. My salary for 3 months is pending due to the bon availability of my pan card. Please deliver it asap to the address - madhur vihar phase 1, lane-3, bengali kothi, ajabpur khurd, po banjarawala, dehradun. Father's name: surya prakash chamoli...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — Complaint regarding the delivery

 moyasin on Aug 22, 2016
Dear,
My shipment reached at aligarh up on 16.08.2016; however in-spite of every day following till now i did not receive my shipment
Find details below
Details date time *

Waybill no : 33537283404
Aligarh undelivered shipment held at location 22-aug-2016 10:33
Aligarh undelivered shipment held at location 20-aug-2016 10:46
Aligarh undelivered shipment held at location 19-aug-2016 09:53
Aligarh undelivered shipment held at location 17-aug-2016 13:12
Aligarh consignee's address incomplete/landmark needed 16-aug-2016 16:00
Complaint comments  Read comments Complaint category Airlines

Blue Dart Express — Complain for delay service and improper response

 dhawal Chitnis on Aug 22, 2016
I am facing dealey service and improper response from your agency located in mhow, my shipment is reached to location on date 13-08-2016 but till date 23-08 -2016 I not received that shipment, I called more then 50 times of your agency's person but still i am not getting any proper response and feedback about my shipment.please do needful....
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — Wrong amount collected by courier boy

 montu1974 on Aug 21, 2016
Wrong amount of rs 2499 collected against actual payment of rs. 2064 by misleading. Order no 25943375 from naptol dilvered on 21s aug 2016. Awb no. 54405911641. I have told the courier boy about the actual payment of 2064 but he asked for rs. 2499 and took the acknowledgement wthout mentioning amout. When i cross checked the appliance and bill and agiain confirm the same from naptol and confirm that courie boy has misguided and took extra payment....
Complaint comments  Read comments [1]Complaint category Appliances

Blue Dart Express — I am complaining about the non delivery of the product

 Adeesh4 on Aug 21, 2016
I might just tell you that i ordered a product from flipkart. The product has already reached the nearest bluedart courier office. But the employees are not willing to supply the product. They are making unnecessary excuses. The zip code is 784160, banderdewa assam. The blue dart office is at the very said address. Tracking number is 79028557160. And the blue dart employees don't seem to officially as regarded as it should be. So i had a kind of doubt. They must running it a hoax...
Complaint comments  Read comments Complaint category Online Shopping

Blue Dart Express — Product thrown away in hands of wrong person

 Radhe2181 on Aug 21, 2016
Waybill number 44326842921. Product not recieved but given to some random person. No call recieved prior to delivery of product, just thrown away in random guys hand. Its worst! Bluedart is a theif as they steal your packages. So careless....
Complaint comments  Read comments Complaint category Other

Blue Dart Express — Consignment no 14909931610 still not delivered

 Farhaan Firoz on Aug 20, 2016
I have booked a consignment on 16.08.2016 through blue dart express limited for kolkata bearing the docket no-14909931610.But till date the consignment has not been delivered inspite of the fact that according to the online tracking the docket no status is showing that the consignment has reached the hub nearest to the delivery address on 18.08.2016...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — Debit card delivery

 Tejender Kaur on Aug 20, 2016
Hi blue dart team,
My name is tejender kaur blue dart is going to delivery to my axis debit card but blue dart did not contact to me because of blue dart careless my debit card is in the wrong hand. Bank was saying to me they will contact to you before delivery your card and they will ask for the id card. My address has been change

Branch is malviya nagar

Regarsds tejender kaur
9828090276
9782277296...
Complaint comments  Read comments Complaint category Banks

Blue Dart Express — My wife's debit card

 satnam singh virdi on Aug 20, 2016
Hey, your delivery boy phoned us two three time and said come and collect your courier from office in nakodar, we said come and deliver at my home adress but he refuse... What kind of courier service is this can you explain?
This is my phone number 7087352366 my email therealxclusivedj@yahoo.co. Uk adress satnam singh, hno. 5612, purewal colony, nakodar, jalandhar, punjab...
Complaint comments  Read comments Complaint category Banks

Blue Dart Express — Product still not delivered

 Shah Kevin Uday on Aug 19, 2016
Its regarding delivery of icici credit card awd 33606556760 on mention home address. I spoke with customer care on which they gave confirmation it will be delivered by 18:35, but still i am have not recieved it, i have wasted by whole day waiting for it, that too it was my week off. So i am extremely sorry to say that your world class courier service is not at all satistactory. I am writing it to my concern bank that i wont want my credit card delivered through your courier service which i wont accept it.in near future i wont suggest anyone to go for it. Hope you can understand as in you people...
Complaint comments  Read comments Complaint category Credit Cards

Bluedart — Not yet dilivered the material

 chiragshah1234 on Aug 19, 2016
Dear sir / madam

This is to inform you that i have booked the material under the c/n no 50408671294 dt 10/08/16 but till date i have not received the material,. I have spoke in your customer care with m/s sunita banerjee on 17/08/16 and she assure me that i will get a material on 18/07/16 but its 19/08/16 but till today at 1.30 pm i have not received any material. Today at 19/08/16 another person whom i talk in customer care mr raj mallick he told me that we will track your material and at 12.30 pm i will call you and inform me about the status of the material but he din call or...
Complaint comments  Read comments Complaint category Other

Blue Dart Express — Consignment Wrongly Delivered to "FROM" address instead of "TO" address

 Praful 90 on Aug 18, 2016
Blue Dart hope to understand the difference between the Address mentioned in the "TO" column and the address mentioned in the "FROM" Column . Two days back I was in Latur and unfortunately thought of using your service. Since i had very little time to send rakhi to my loved once, and as assured to me the same was suppose to reach to "TO" address i.e Ghaziabad by 18/08/16. Since I am not a resident of Latur, and in case if the same remains undelivered, I wrote my resident address i.e., in Kalyan in "FROM" address.

Blue Dart surprised me on 18/08 by delivering the same in Kalyan and...
Complaint comments  Read comments Complaint category Other

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