Blue Dart Express Customer Care
Blue Dart Express Ltd.
Customer satisfaction rating: 2%
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1509
COMPLAINTS

Blue Dart Express Customer Care

Blue Dart Express Ltd.

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Address
Shalimar Co-Op Housing Society Ltd, Ashram Road
Ahmedabad
Ahmedabad District
Gujarat
India - 380009
Landmarks:Near Embassy Market

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
105
128

Phone:

Fax:
Fax:
+91 07 9658 6195

Additional info
24 hours Counters

Mumbai (Airport Vile Parle)
Hotel Avion, Opp. Domestic 1A Terminal, Nehru Road, Vile Parle (East), Location Mumbai - 400057
Tel:
+91 22 2618 4202
+91 22 2618 3286

Delhi (Delhi Cantt.)
IV - 1/48, Gopinath Bazzar, Delhi Cantontment, New Delhi - 110010
Tel:
+91 11 2569 9951
+91 11 2569 9952
+91 11 2569 9953
+91 11 2569 9954

Hyderabad
Gr. Floor, Uma Hyderabad House, Raj Bhavan Road, Hyderabad - 500041
Tel:
+91 40 2331 1919
+91 40 2331 2110
+91 40 2331 2060

Kolkata
Kanak Bldg., Ground Floor, 41, Jawaharlal Nehru Road, Opp. Jeevandeep Bldg. Location Kolkata - 700071
Tel: +91 33 2288 1919

View More Information...

Customer satisfaction rating
2%
Complaints
1509
Pending
0
Resolved
27
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Blue Dart Express related photos (192)

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Blue Dart Express Customer Care related pictures (192)

Blue Dart Express Complaints & Reviews

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Blue Dart Express — Not delivered my parcel

 Pratap ranjan dasaundhi on Sep 25, 2016
Way bill no-69086670822, still i am waiting for my parcel...As per your sms was on 23/9/2016 that i was not available & 2nd sms was on 24/9/2016 that undelivered as premise closed...
I am still waiting for my urgent parcel there are no body of your field executive came here and nobody called me.
Request deliver my urgent parcel...Please..

Name-pratap ranjan dasaundhi
add- gc crpf durgapur, amravati, near durgapur jail,
dist-burdwan
pin-713214
ph.No-9732369261, 9474753971...
Complaint comments  Read comments Complaint category Mobile Handsets

Blue Dart — Shipment delivery

 Muhannath C on Sep 25, 2016
Hi
Shipment Number: 9420186871
Worst courier service, i have sent one courier to USA on 15-09-2016 from "BLUE DART" Address: 8/282 B, C, D, E & F, Beach Complex, Silk Street, Near Beach Post Office, Kozhikode, Kerala 673032. they told it'll be delivered within four days i said okay and i went to home then i was just checking the paper they give me, on that paper they wrote wrong address then i tried to call their office they are not taking the phone and then i call DHL office at calicut and they gave me one staff number his name is Bijesh i told him that my address you given is wrong...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — Blue Dart

 Naushad Mohd on Sep 25, 2016
Greetings from Delhi

Blue Dart doesn't deliver any item to my address. I have lodged complaint many time against blue dart but no action has been taken. Other courier company has no problem to deliver any item to my residence. I have a parcel with blue dart but they are saying I have provided wrong address.
But I have provided correct address with pin code and phone number. Courier boy is responsible for all the things. Courier boy didn't call me.
Parcel is very important for me.
Blue Dart AWB : 69472409635.
Take necessary actions against blue dart it...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — Order delivery

 genieous on Sep 24, 2016
Dear Sir/Madam's,
why you are not deliver my product in my address when you pick the order that time you not check the my address it is very big problem in your courier service so please provide my product on my address even you send me a message that is not contain the address of your office and i search so many office of bluedart in Jaipur so i am unable to pick up in your office because very far from my place.
My address: Villa no 733, Omaxe City Near Bad ke Balaji, Ajmer raod Jaipur Rajasthan Pin code 302006.
contact no :8435224742...
Complaint comments  Read comments Complaint category Products & Services

Blue Dart Express — Blue Dart Express Non delivery of the item - 69524426893

 Srinjay Nath on Sep 24, 2016
Bluedart Express Limited
Safehand Logistics Private Limited
266/4, Diamond Harbour Road,
Behala Chowrasta, Kolkata

I am having the worst experience while BLUEDART failed (once again) in delivering a mobile phone from mi.com store. The product arrived yesterday and today it was marked out for delivery but it was not delivered for some reasons.

When I asked the manager about the delivery he blatantly replied, unless it is a postpaid package, it will not be delivered in time. They get some extra margin when the product is ordered in COD mode. So to...
Complaint comments  Read comments Complaint category Mobile Handsets

Blue Dart Express — Non delivery of the item - AWB- 33627878104

 riturajmehta@yahoo.com on Sep 24, 2016
A worst experience. Even after continuous follow-up, the final answer I got was, your address is un reachable. On the track map, I saw the courier man in my area since morning, I tried to tell this to your office, nobody was interested. Neither anybody contacted me over phone to recheck the address.
Now I am answered that it will be delivered on Monday.
Is this the professional approach of a courier company ?...
Complaint comments  Read comments Complaint category Other

Blue Dart Express — Consigment not picked up

 reshmibct@gmail.com on Sep 23, 2016
Dear Sir,

Greetings from Papillon Developers LLP.

Please note that a consignment for pick up was booked on 22.09.16., token no-12556 from BCT Infrastructure LLP, Customer code:201316.

But we regret to say that the consignment was not picked up yesterday.

The next day, the same consignment was picked up by a delivery boy whose behaviour was very rude.On enquiring regarding the previous day's pick up he casually told that he was informed late regarding the pick up so he was busy in other pick ups.

Such kind of unprofessional...
Complaint comments  Read comments Complaint category Building Developers

Blue Dart Express — Not Received yet My Parcel

 sumitg074@gmail.com on Sep 23, 2016
HI Blue dart team,

This is to inform you that this is very pain full to me says that your we have not received my packed yet order date is 16 Sep and 160916-000-200673 awb no 59543438474. when i talk your pickup he cut my mobile phone and use abuse words please check at your end arrange to deliver my parcel.
please help me on this for any clarification please contact me
7210004335...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Blue Dart Express — Shipment deliverd to wrong addresss ( 33539489185)

 Narasimha Thammineni on Sep 23, 2016
Hi,

this is regarding the waybill - 3353 9489 185, we have not received the courier . we got to know that it has been delivered to wrong address. When we enquired with customer care, not getting proper response from them. Seems it's a poor service and no proper response from them. I would like to request them to take proper action on this matter.

kindly check and let us know the status ASAP....
Complaint comments  Read comments Complaint category Government Organizations

Blue Dart — Unethical Behaviour for the second time at second place

 AnkitaChh on Sep 22, 2016
Date of Incident 19.0.2016 - 22.09.2016
Client Number: 01244946600 (Blue Dart Gurgaon)
I am expecting an order to be delivered. Person came to deliver on 19.09.2016 when I specifically mentioned not to attempt delivery as I will be out of station.
Then no delivery attempt was made on 20th, 21st sep 2016. But when i called the company where the order was placed, I was being told that Blue Dart has updated status as"Delivery Attempted"for date 22.Sep.2016 which was not correct at all. No one actually came and they didn't call even once. Again when escalating the issue I received...
Complaint comments  Read comments Complaint category Movement & Delivery

Blue Dart Express — Product

 neranjan3 on Sep 22, 2016
Booked one product on 13 sep 2016 when i booked the product it written over there one day shipping but its takes 9 days
to reach panvel (my destination) when i call your bluedart customer care executive (she) told me you will get your product tommorrow when product reach your final warehouse then also its take 24 hrs to reach my location though the location from your warehouse is just 1.5 kms.

Next time I have to think about ebay and bluedart when i shop other products.

This is very bad experience i got from bluedart and ebay, this is not called professionalism.i...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Blue Dart Express — Grievance against delay in shipment

 asasreedhar123 on Sep 21, 2016
Ive ordered an item from touch lcd baba nd it was couriered via blue dart.. now it is saying that my shipment has been misrouted nd neither bluedart nor the vendor is replying to my messages
Waybill No : 69523652855 Reference No : 9593
i hope my request will be heard by the above said companies atleast now..

please do the necessary steps to make sure i dont have to trouble much again...
Complaint comments  Read comments Complaint category Computers & Accessories

Blue Dart — Where's my stuff

 watisala on Sep 21, 2016
Package 69359176563 arrived on 26th August. Blue Dart neither delivered the package nor telephoned me. As per tracking record (photos attached) it has been delivered on 8th September 2016. Blue dart may like to give me back my stuff or give me a refund. It is not correct to cheat people like this....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Blue Dart Express — Blue Dart Express Ltd Undelivered shipment held at location

 Ramjee123 on Sep 21, 2016
This shipment AWB 33559755250. I called cusotmer care but got an automated message but was not able to connect with a human.
Customer service - 080-25021234, 18602331234
Location - 0422 - 2243383, 2248071

I dont understand whom do i contact, as i have even sent a mail through you website but i have not got a mail or a call back.

I don't understand what is this status ..no one has called me while delivering the product.But unnecessarily you put the status as Undelivered shipment held at location without any intimation.

Please call me on...
Complaint comments  Read comments Complaint category Movement & Delivery

Blue Dart Express — Shipment Lost by your end

 bajibb on Sep 21, 2016
Dear sir/madam
We are having contract for courier facility with your company by the name Printpoint Pharma Packaging Pvt. Ltd. by customer code : 235701.
We have send an courier, collected by your person from our company with doc no.14890462355 on 10-09-2016 by Mr shekhar. for mumbai. This docket has not reached mumbai till now. on enquiry Mr dinesh from pithampur branch is telling that courier is not booked from pithampur office and is lost.
Sir, this is a serious issue as we hand over very important documents to your courier company and your person responding in such pathetic...
Complaint comments  Read comments Complaint category Other

Blue Dart Express — Non delivery of package on time

 raajans on Sep 20, 2016
I am complaining about non delivery of my package. It was disbursed yesterday evening from Mumbai pin code 400065 and suppose to reach delhi pincode 110030 by today but due to bad weather it is delayed. It is very urgent and we need this by today itself at anycost otherwise it will be a very huge loss for undersigned.

POD Number: 33575445260

Please do the needful on an urgent basis.

Regards,
Rajan Sharma
TOPSGRUP
Tops Security Limited
Cell: 8860632532...
Complaint comments  Read comments [1]Complaint category Other

Blue Dart Express — Non delivery of consignments

 foster on Sep 20, 2016
2 consignments of mine
1 from hyderabad under awb nowaybill no : 59543071766 dt. 16th sept 2016
and the other from pune under awb no 33568251360 dt 19th sept 2016 could not
be delivered by blue dart even though my address is easily
accessible and there is always some one at home.
Blue dart excuse is that the address cannot be located.
But they did not even bother to call.
Consignment from pune returned to sender without even checking.
Big question mark regarding blue dart service...
Complaint comments  Read comments Complaint category Telecommunications

Blue Dart Express — About Courier

 accordpurchase on Sep 20, 2016
I have not received my courier way bill no 50409407650...When I call to Customer Care Service they told me, we will dispatch till 6pm & we wait till 7 pm but courier boy not came, after that again I called to Customer care Service that time they told me Our Courier boy came at 6Pm but Your Office was Closed at that time .This people are Lying and dont give any Number for contact to Courier boy....
Complaint comments  Read comments Complaint category Electronics & Appliances

Blue Dart Express — Without any phone call, you send a SMS that address not found what is this?

 subhajitbanani on Sep 19, 2016
Received not a single phone call form Blue dart berhampore branch but they said that address not found it really a great joke to me. I think its a fake SMS to hide their fault, they done it frequently in brerhampore at several time in past for other customers also. So I request to management that take it seriously for your companies reputation.
With regards.
Subhajit maitra
Awb 69522243744 ( order from tatacliq)
Berhampore. Murshidabad.
Mob- 9474710271...
Complaint comments  Read comments Complaint category Mobile Handsets

Blue Dart Express — Pathetic service

 Biddu25 on Sep 19, 2016
The customer care does not respond. The tracking ID says checked out for delivery at 6:32pm on a Monday evening, I waited till midnight in my office still shipment not delivered.
When I visit the customer service centre to retrieve, they say it's a bank parcel so it will be delivered to my office address only. And the parcel never comes. Am at a new city, my first job, and am on the verge of not getting my salary, thanks to BlueDart, because that is my salary account kit which they are fooling around with....
Complaint comments  Read comments [1]Complaint category Banks

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