[Resolved] Bajaj Allianz — Amount deducted but not received my policy | |||||
I was purchasing motor insurance on your website, while the payment got debited from my account and i did received a message your bajaj, stating that the "dear customer your payment of 2002 has been received transaction reference number is 11242456 , however i have not received any policy, when called on your customer service number as usual they have no clue about anything that has happened. Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Bajaj Allianz customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Hi Rohit,
We've received an update from our team that they have shared the soft copy of your policy with you. Thank you for your cooperation and we hope you have a great day ahead!
Regards,
Bajaj Allianz General Insurance
We've received an update from our team that they have shared the soft copy of your policy with you. Thank you for your cooperation and we hope you have a great day ahead!
Regards,
Bajaj Allianz General Insurance
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+91 20 3030 5858 [Customer Care]
GE Plaza, Airport Road, Yerawada, Pune, Maharashtra, India - 411 006
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We're sorry for the trouble you've faced. We are following up with our team on your issue and shall update you on the same at the earliest. Appreciate your patience.
Also, your complaint has been registered with us with Reference No.: BA - 1049, note this for all future follow ups on this issue. For any further assistance, feel free to mail us at help.[protected]@bajajallianz.co.in with the given Reference no. in the subject line.
Regards,
Bajaj Allianz General Insurance