Bajaj Allianz Customer Care

Bajaj Allianz Customer Care

Bajaj Allianz General Insurance Co Ltd

GE Plaza, Airport Road, Yerawada
Pune
Pune District
Maharashtra
India - 411 006

Customer Care Phone Numbers and Contacts

Phone:1800 233 7272
1800 209 7272
1800 103 7272
+91 020 6602 6666
+91 020 66026777
Fax:+91 020 66026667
+91 020 66026789
Customer Care:

Any Landline/Mobile- 1800- 209- 5858
MTNL/ BSNL- 1800- 22- 5858
BHARTI- 1800- 102- 5858
OTHER- 020-30305858
Satisfactory Rating
3%
Complaints
880
Resolved
27
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Bajaj Allianz Complaints & Reviews

Bajaj Allianz General Insurance - Fathers name is wrong

User
 Rammittar Kohli on Aug 26, 2015
Vivek kohli (Renewed) policy number - og - 16 - 1218 - 1802 - 00000543 dated 8th july 2015 fo royal enfield _bullet motorcycle (Pb32l 1221) has wrong entery of fathers name and address as s / o mittar kohli, it should be ram mittar kohli r / o h. No. 21 ward no. 10, gandhi nagar, banga - 144505 distt. Nawanshahr, punjab india...
Complaint comments Read comments Complaint category Motorcycles & Scooters

Bajaj Allianz Life Insurance Company - Insurance Policy Issue

User
 Gautharaju pavan kumar on Aug 20, 2015
Hi There!! I am one of your customer's & have been Very Regular in making my premium Payments But Unfortunately don't get Receipts, in spite of Repeated follow up's. Not even a single Service call Received from you all. Being such a big Organization how could the Service be so worst. Suggest you to work on improving the quality of service to have your Equity in the market. I am sure every individual customer is important for you in this Competitive market & yours is not the only option available for us & Regret to say if i doesn't get a service call from your end in next 24 hours or immediate...
Complaint comments Read comments [2] Complaint category Insurance

Bajaj Allianz Life Insurance Company - Policy lapsed but cheque not received

User
 amibasanta on Aug 18, 2015
Dear sir, I Mr. TAPAN DAS, I purchased a policy from Bajaj Allianz life insurance company. Policy no... 0179407037 . suddenly I known thought JHARGRAM Bajaj Allianz life insurance company, s BRANCH that my policy was lapsed and a cheque of an amount of RS. 12, 905 sent to my address.But I did not received any cheque from Bajaj Allianz life insurance company then I go to JHARGRAM Bajaj Allianz life insurance company, s BRANCH. Branch manager told me issued cheque already cleared by bank. But I told him I can, t received any cheque and he given me cheque details . But main thing is The issued cheque...
Complaint comments Read comments [1] Complaint category Insurance

Bajaj Allianz - Bajaj Allianz - Bajaj Allianz Life Insurance Company Ltd. - CITI Bank and Bajaj Allianz group Policy fraud

User
 Aditya Kulsh on Aug 16, 2015
I opened a Citi bank salary account in June-2011.When I was offered for the BajajAllianz insurance policy linked with Citi bank suvidha account. They guaranteed 8-9% returns and 2 years lock period and also misguided me by referring the same as Recurring deposit . I am paying 1500/month and paid (50*1500=75, 000/-) till date. However as I completed more than 4 years which is locking period for policy, when I called customer care to withdraw the policy they said to charge more than 30, 000 as an administration fee. I've paid more than 75, 000 in last 4+ years and clubbing with interest of 8.5% I...
Complaint comments Read comments Complaint category Insurance

Bajaj Allianz - Fraud in Name of Overdraft

User
 mrinalpari on Aug 11, 2015
I received a call from Delhi for overdraft facility against Insurance, They offer me 2 insurance from Bajaj and another from religare. As per the process explained to me i have to opt for a insurance so I opt for bajaj and submit my documents with cheque amount of Rs 65k for insurance from bajaj. after which I will got call from ICICI about the approval of my overdraft of rs 11.25lac and on confirmation they process my cheque of Rs 65k and I received by Life policy from Bajaj with in 20- 25 days. Then after my story begin after receiving of my policy doc when I CALL to executive(Akansha Sharma)...
Complaint comments Read comments [2] Complaint category Insurance

Bajaj Allianz Life Insurance Company - Regarding Maturity Amount not received.

User
 Sudhir kaumar Sharma on Aug 11, 2015
My name is sudhir kumar sharma from jaipur Rajasthan. Below i have mentioned some details of my insurance policy ;- Master policy number - 0119486928 policy number - 0210602127 date of commencement - 16 june 2010 premium - 10, 000 yearly Branch code & location - 68, Dhankoli, state Rajasthan. Date of Birth - 05 march 1967 we have tried enough to contact them through mails, call but no satisfactory answer is recieved from them, now i am totally exhausted and now have planned that i will go for more further enquiry if my complaint is still due, Here are some company's officials email...
Complaint comments Read comments Complaint category Health & Life Insurance

Bajaj Allianz - Online payment error

User
 Hims Mishra on Aug 10, 2015
Hello, I have a policy which premium is 6039 and due date was on 16/07/2015, i have done the payment through HDFC credit card payment gateway and amount is deducted, but i did not receive kind of information/alert from the Bajaj regarding payment. I have received only the alert SMS from bank that amount has been deducted, Bajaj Allianz please look into the matter and let me know....
Complaint comments Read comments [1] Complaint category Insurance

Bajaj Allianz - Claim denied

User
 Bansal87 on Aug 6, 2015
Hello I have purchased general health insurance of Bajaj Allianz in May month. They told me that in case of due to any illness if i will be admitted to hospital at least for 24 hrs..they will reimburse all charges of hospital..including fees, medicines, Dr fees..n all.. On 25th of july, 2015 i have got a pain in my lower abdomen..which was unbearable.i was in office so they took me to the neelkanth hospital which is located in Gurgaon..there dr gave me injection for the pain and he suggested me to investigate this test...then i couldn't get time for that due to some issues On Tuesday 28th july...
Complaint comments Read comments Complaint category Insurance

Bajaj Allianz - Delay in claim processing from Bajaj Allianz Life Insurance Company Limited

User
 Sonia Bem Haomom on Aug 5, 2015
Dear Sir, I have availed a Life Insurance Policy through my bank ( Citibank, M G Road, Bangalore) from the above mentioned Life Insurance Company in the month of December 2011. Below are the details of the policy: Name of the Plan: SARVE SHAKTI SURAKSHA Date of Inception of Policy: 24-Dec-2011 Policy No: 0244842406 Policy Holder Name: Sonia Bem Haomom Master Policy Holder: Citi Bank ( Processed through my salary account) I decided to surrender my policy in the first week of July, 2015. I got in touch with the customer care of the insurers and asked them about the relevant...
Complaint comments Read comments [1] Complaint category Insurance

Bajaj Allianz - Bajaj Allianz Life Insurance Company Ltd. - CITI Bank and Bajaj Allianz group Policy fraud

User
 Aditya Kulsh on Aug 3, 2015
I opened a Citi bank salary account in June-2011.When I was offered for the BajajAllianz insurance policy linked with Citi bank suvidha account. They guaranteed 8-9% returns and 2 years lock period and also misguided me by referring the same as Recurring deposit . I am paying 1500/month and paid (50*1500=75, 000/-) till date. However as I completed more than 4 years which is locking period for policy, when I called customer care to withdraw the policy they said to charge more than 30, 000 as an administration fee. I've paid more than 75, 000 in last 4+ years and clubbing with interest of 8.5%...
Complaint comments Read comments Complaint category Insurance

Bajaj Allianz - Motor Insurance

User
 nirmalk29 on Jul 31, 2015
I have been contacting the Bajaj Allianz Insurance company in chennai to renew my car insurance which is about to expiry on Aug 05 2015, but still i haven't received a quote or courtesy call to inform me on any updates. I have contacted them both on email and called to chennai headoffice neither the customer service nor insurance agent have replied with steps to renew my insurance. I am not sure whether I can renew the motor insurance or should look for better insurance company. Thank You, Nirmal...
Complaint comments Read comments Complaint category Auto Insurance & Loan

Bajaj Allianz - Unable to take claim for my accidental car

User
 sandeep s kumar on Jul 29, 2015
Dear Sir

I am sandeep kumar, my mob no-8527683069 & Belong to greater noida up . I have a Hyundai santro car (UP 16 AS 2060) Model -2013 Which is covered with Bajaj Allianz insurance in first party policy no-OG-15-1121-1801-00004330 Actually my car accident on dtd 25-07-2015 on time 05:30 pm & damage Both Frent Head Light With dent Hood and damage Bumper . we have Applied for claim But Surveyer (Mr-pawan mob no- 09650070662) said he can not cover Lift side Head Light is shown old while Both Lamp have been creacked I have Talked to him Boss Mr Gurdeep (mob no-08130262111) also...
Complaint comments Read comments [1] Complaint category Insurance

Bajaj Allianz General Insurance - Unable to take claim for accidental car

User
 ravindra847 on Jul 29, 2015
Dear Sir, I am Sandeep Kumar- 08527683069 & belong to Greater Noida UP, I have a Santro Car Hyundai (UP16AS2060), Model- 2013 which is covered with Bajaj Allianz Insurance in First Party Policy no- OG-15-1121-1801-00004330). Actually, my car accident on dtd- 25.07.15 & damage both front head light with dent on Bumper. We have applied for claim but surveyor (Mr Pawan- 09650070662) said, he can not cover left head light in this claim due to this head light is shown old, while both lamp have been cracked. I have talked to him boss Mr Gurdeep- 08130262111 also. But not get any positive response. Kindly...
Complaint comments Read comments Complaint category Insurance

Bajaj Allianz General Insurance - Bajaj Allianz - Sarva Shakti Suraksha - Fraud !! [Resolved]

User
 PiyushP on Jul 22, 2015
Hi, My Father has taken Bajaj Allianz SARVE SHAKTI SURAKSHA policy on the name of my Mother through The KDCC bank and we have been paying premium for the same @10, 000 per year for the past 5 years. Now this policy is near to maturity Date (Maturity Date is 28-08-2015). So we called up to the Bajaj Allianz Customer Care to get the detail about the fund value and maturity value of the policy. As mentioned already, we had paid a premium of Rs. 10, 000 for 5 year. So it comes around 50, 000/- Rs. Now since we called Bajaj Allianz Customer Care to know Maturity Value on Maturity Date. We were SHOCKED...
Complaint comments Read comments [1] Complaint category Insurance

Bajaj Allianz - ECS deducted after surrender of Policy [Resolved]

User
 chitrarajeshGupta on Jul 21, 2015
I have surrendered my Policy 6/7/2015 I had got a confirmation call on 8/7/2015.I had confirmed that I want to suurender my policy the agent had also confirmed that my ECS will not deducted for july.However my ECS got deducted on 15/7/2015....
Complaint comments Read comments Complaint category Insurance

Bajaj Allianz - Incorrect Car Insurance Policy Documents

User
 Shubho1 on Jul 15, 2015
The period of insurance mentioned in the policy 'OG-15-2401-1801-00007866' is incorrect. The Policy was issued by your representative from Saini Hyundai - Uluberia, Kolkata. Policy issued on 15th June 2015, Period of Insurance - 19th June'14 to 18th June'15. Despite repeated reminders to Mr Amir Singh (9831563015) & Ms Madhumita Dhar thru phone & email, I have rec'd the wrong policy via courier 2 times at my residence address. Request managements intervention as I have been challaned twice for not carrying the policy document while travelling. Regards Shubhodeep Ghosh 9903016569...
Complaint comments Read comments Complaint category Auto Insurance & Loan

Bajaj Allianz Life Insurance Company - Request for cancellation of IC code-1002738901 [Resolved]

User
 baindrila on Jul 15, 2015
Respected Sir/Madame I had appeared for the IRDA conducted examination for Insurance Consultant of Bajaj Allianz Life Insurance company in June 2014. I had solely appeared and qualified in the exam as the Manager of Bajaj Allianz Life Insurance company (Kolkata Branch) had made various prospective and lucrative commitments and the huge scope of earnings for an IC of that company. Unfortunately despite working for sometime I couldn't generate any business for the company nor was I able to generate any income to sustain my living. As I was unemployed despite having completed my post-graduation and...
Complaint comments Read comments Complaint category Insurance

Bajaj Allianz - Denial of cashless Facility-mentioned reason General Denial clause-3

User
 Amit Kumar jha 1900 on Jul 8, 2015
Dear Sir/madam, I am ganesh kumar jha having Bajaj allianz policy since 2011. I am paying regrular premium.I used cash less facility earlier.In June 2015 i come to know that i have some heart disease.I came to Asian Hospital in faridabad.Doctor said that i have Rheumatic Heart Disease.I admited hospita on 30 june 2015.I submitted all document along policy no for mediclaim as cash less facility.they rejected thrice we follow the same on customer care but they said we cann't process the same as cash less by mentioning reason-Denial of cashless Facility-mentioned reason General Denial clause-3, liability...
Complaint comments Read comments Complaint category Health & Life Insurance

Bajaj Allianz General Insurance - Misguided policy Sarve suraksha insurance with no support

User
 tusrai on Jul 8, 2015
I was offered this insurance policy on opening a salary account with citibank with the assurance that I will get a good return and the policy can be withdrawn anytime after 3 years without any loss or deductions. The premium gets deducted automatically from my account every month. The service is very poor. 1) I face a lot of trouble for getting the IT certificate. 2) while asking for the surrender value I have been provided an amount which is far less than the premium I have paid till date. While asking for the explanation I get a response that one of the representative will contact...
Complaint comments Read comments Complaint category Insurance

Bajaj Allianz General Insurance - Regret on buying Bajaj Allianz Policy No. OC-15-1901-1802-00001475 [Resolved]

User
 Chirag Palande on Jul 6, 2015
This in regards to Bajaj Allianz policy No. OC-15-1901-1802-00001475 for Royal Enfield Classic 350. Which got stolen in month of November 2014 when i was on tour with my family to Thailand on Diwali vacations. I have provided all necessary documents which was required. Whenever i have call Bajaj Allianz for update on my claim i always get revert this document is missing. On my next Europe tour i lost my bag which contains My DSLR, Handy camera and House keys and bullet keys. Now these guys after long follow-up ask to submit 2 original keys of my vehicle. i informed than that one key was lost...
Complaint comments Read comments [2] Complaint category Auto Insurance & Loan

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