Bajaj Allianz Customer Care
Bajaj Allianz General Insurance Co Ltd
Satisfactory rating: 25%
Submit a Complaint
996
COMPLAINTS

Bajaj Allianz Customer Care

Bajaj Allianz General Insurance Co Ltd

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Address
GE Plaza, Airport Road, Yerawada
Pune
Pune District
Maharashtra
India - 411 006

Customer Care Phone Numbers and Contacts

Toll-free:
(Life Insurance Service)
4
0
(Any Landline/Mobile)
6
4
(General Insurance Service)
6
4
(Reliance)
1
0
(BHARTI)
1
0
(MTNL/ BSNL)
0
1
Phone:
(Customer Care)
2
1

Additional info
Submit a Complaint
Satisfactory Rating
25%
Complaints
996
Responses
655
Resolved
111
So far so good - The company responded to our notifications and is working on resolving complaints.

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Bajaj Allianz Customer Care related pictures (79)

Bajaj Allianz Complaints & Reviews

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Bajaj Allianz — Non refund of premium on cancellation of overseas mediclaim policy

 kunal_savani on May 5, 2016
Reference: Mr Sevantilal Amratlal Shah Policy no: OG-15-1901-9910-00028269 & Mrs. Mafiben S Shah Policy No: OG-15-1901-9910-00028269

With respect to the above policy numbers, it is almost a year that we have requested for the cancellation of my parents overseas medical policy and we have still not received refund for the same.

Following is the gist the trail of events for your reference:

- Policy No OG-15-1901-9910-00028269 & OG-15-1901-9910-00028270 issued on 27th Feb 2015 for travel period between 27th May 2015 to 24th August 2015.

-...
Complaint comments  Read comments Complaint category Health & Life Insurance

Bajaj Allianz — No action taken for extended warranty on sony led

 ibvkirankumar on Apr 25, 2016
I purchased sony led with bajaj allianz extended warranty, now my tv got repaired and i called bajaj allianz, they said they will send executive within 48 hrs, i have given complaint on 16thapril2016 but till now(25thapril2016) no action was taken, i called several times to several phone numbers but no use.

This is my extended warranty loan number:400ewc00513604
Complaint number is :45576235...
Complaint comments  Read comments [4]Complaint category Insurance

Bajaj Allianz — Equity index fund 2

 Saravanan Sekar on Apr 25, 2016
I need the latest statement and if i need to close whats the procedure.
policy no--0107089034...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Allianz — Mis selling - committing loan against policy

 sanjeev dagar on Apr 22, 2016
Hi,

Agent name siddhart ( mobile no: 9873980639) called me and offer ne interest free loan against policy . He said that ' you will receive a loan in just 20 days.
And also said that please dont let verification team came to know that purpose of this policy is to get loan against it.

So i applied for the policy number of the policy is 0326906174 under the name s k dagar

Now its almost four month i haven't received any loan but that guy has transferred to me some loan department where they are asking me to give rs 90, 000 to get the loan id...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — Whirpool ac

 Akash Kumar gautam on Apr 20, 2016
I had purchased a ac from whirpool. My policy number is og-15-1000-6609-00026615 and my claim number is 455538261. I made a complaint on 6 april 2016. They have not resolved my problem yet, i make call every time company customer care but they didn't respond properly and put me on hold for 25 minutes every time, there are lot of problem has been causing to me and my family because of ac. I have not got a single reply from their side.
Very pathetic service.
Akash kumar gautam
Contact numer 7503676036...
Complaint comments  Read comments [2]Complaint category Insurance

Bajaj Allianz — They are asking for more money after online payment.

 uditiiita on Apr 19, 2016
I recently renewed my Car Insurance of Bajaj Allianz online. After online payment and successful generation of policy, now they are asking for more money.
Bajaj Allianz sent me a mail in which they said that I will have to pay more money otherwise they will cancel my policy.
This is completely illegal. After renewing the policy online, you cannot blackmail the consumer.
IRDA should look into this and cancel the license of this fraud company....
Complaint comments  Read comments [3]Complaint category Insurance

Bajaj Allianz — Rs.1,30,000/- fraud regarding

 rakeshkumargarg on Apr 14, 2016
Rs 50000/- pnb cheque no 855781 and cheque no 64442 rs.50000/- of state bank of india was cleard from bank on dated 30-07-2015. After it i send one draft from pnb on dated 08-09-2015 for rs. 30000/- . It came my notice that application no was 5950150031 but not confirm. After a long period i have not received my policy nor amount back. What is my status.Draft was sent on to puneet kumar c/o bajaj allianz life insurance co 41, devi nagar, s k road meerut. Telephone no of puneet kumar is 7535076076.
You are requested to inform to me regarding the policy till date....
Complaint comments  Read comments [2]Complaint category Insurance

Bajaj Allianz — Insurance claim issue and rude behavior of surveyor

 Dr. Rajesh Kumar Rolen on Apr 6, 2016
My car maruti ciaz vdi+ (Rj19 cf 4101) is insured by your company with policy ref no. Og-16-1402-1801-00003514 (Zero depreciation policy), this is regarding claim no:oc171401180100000072 (First claim with the company) .

My vehicle had met with a minor accident on 2nd april 2016 at jodhpur rajasthan, wherein it got hit by a suv in back and got scratched against two wheeler from front.

Surveyor inspected the vehicle at krishna moters in jodhpur, rajasthan on 4 april 16 and spoke to me. He inquired about the accident and when i explained to him, how it happened, he appeared...
Complaint comments  Read comments [3]Complaint category Auto Insurance & Loan

Bajaj Allianz — Bajaj cash gain platinum.

 kishi1980 on Apr 6, 2016
This is to inform you i hold a bajaj platinum - cash-gain platinum. I really feel cheated by the false promises my one pof your insurance agents iffat begum. She was with standard chartered bank at the time of selling this policy. To give you more details about the case.In the the year 2012 i was sold this policy on by the mentioned agent, on the below statements.

1) i will have to pay 28000+ every year.
2) after 3 years making the payment promtly, i will receiving an amount in excess of 90000 at the time of surrender after 3 years.

Now after the 3 years are...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — New family gain policy has put me into loss of 7500/- after 8 years

 sivaraje on Apr 5, 2016
Dear sir,

I have invested in new family gain policy in bajajallianz.Co.In in 2008.

I have continuously paid 3 instalment of 10, 000/- per year without any fail. So total amount paid is rs. 30000/-.

After 2011, due to some family situation i am not able to continue the policy.

In 2013, i have gone for partial withdrawal of rs. 12, 500/-.

In 2016, february the company has foreclosed my policy without any prior intimation and sent the cheque amount of rs. 10, 044/-

So, because of this i was totally upset and...
Complaint comments  Read comments [2]Complaint category Insurance

Bajaj Allianz — Extended warranty

 anand.makhija17 on Apr 4, 2016
I had purchased my LED in December 2014 from Kohinoor Electronics, Andheri West Mumbai and I had opted for a 2 year extended warranty through Bajaj Allianz and I had paid the installment of Rs 6552 (viaBajaj Finserv). The policy was supposed to be valid till 28th December 2016

However because of the mistake from their policy issued was for 1 year which expired in December 2015, however as per the document I had received at the time of signing up clearly mentions its a 24 month policy, document attached.

Since there is an error form YOUR end that the policy was activated...
Complaint comments  Read comments Complaint category TVs

Bajaj Allianz — Complaint regarding insurance

 anilsingh1122 on Mar 27, 2016
Dear sir/mam I am registering this complain regarding my mahindra scorpio insurane which was done on 16th july 2014. The bajaj insurance agent misrepresented the type of insurance to me and when this year i got some damages on my car then i came to know about the misrepresentation done to me . The mahindra company told me that it was a zero debt insurance and you wonn't be getting any claim for this. Consequently i was forced to pay 27000 in cash . Moreover i tried my best to reach the bank and get my problem solved . But the bajaj allianz is not responsing and aiding me in any way . First they...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz Insurance — Non payment of claim and rude behaviour of surveyor [Resolved]

 aarveeraman on Mar 26, 2016
My car zen estillo (Tn07ar9212) is insured by your company with policy ref no. Og-16-1501-1801-00000945. The vehicle had met with a minor accident on 06 march 2016 at chennai, wherin it scratched against a wall on the right side of the driver's seat while trying to avoid a motorist coming on the wrong side during a turn.


Surveyor mr naveen kumar inspected the vehicle at abt motors garage, in ambattur chennai on 16 march 16 and spoke to me. He enquired about the accident and when i explained to him, how it happened, he appeared to be completely restless and rudely refused the...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Bajaj Allianz General Insurance — Refund og-14-1104-4032-0000000

 Agarwakhil on Mar 19, 2016
Dear Team,

I have applied for refund of my fire policy.

Policy no. OG-14-1104-4032-00000002, which cancelled on 24 feb in your system, but till date not getting any refund amount or refund in my account.

Customer care exe. told us to communicate the same with Bajaj Finance.

I have paid all my Loan Amount.

Kindly do the needful and refund our amount at the earliest, as the same is pending from 1.5 months.

Otherwise i have to escalate the matter to IRDA & Consumable court.


Regards
Akhil...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — Scooty damaged by chennai food claim process delayed [Resolved]

 SUNDARRR on Mar 15, 2016
Our scooty was fully damaged by chennai flood. And un-repairable. The surveyor already checked the vehicle and claim form along with all documents submitted to the surveyor two months ago. In spite of several phone calls no claim received so far.

Status
Policy no: og-16-9906-1802-00030880. Scooty no: tn 10h 8410
Claim number oc-16-1501-1802-00000558 surveyor deputed

I am in the process of buying new vehicle. How i can prefer bajaj insurance for my new vehicle?...
Complaint comments  Read comments [1]Complaint category Insurance

Bajaj Allianz — Motor car insurance [Resolved]

 navinsri on Mar 15, 2016
Policy number:og-16-2001-1801-00017197
Cancellation of above policy not yet done, despite a request to this effect being delivered to bajaj allianz genera by speed post on 13/01/16. They are unnecessarily raising observations. I as a customer i am entitled to cancel the policy without giving any reason to the company....
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — Premium receipt not received [Resolved]

 Om Prakash Bhateja on Mar 10, 2016
Dear Sir,

I Om Prakash Bhateja having Bajaj Alliance life Insurance Policy No. 0040335606 in favour of my Son Ankush Bhateja, I have paid premium of Rs.20, 000/- on-line on 04.03.2016 but I have not received Premium Paid receipt so far. I request to please send premium receipt at my email ID bhateja1956@rediffmail.com

Thanking you

Om Prakash Bhateja...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — Two wheeler insurance duplicate copy [Resolved]

 melche melchi on Mar 8, 2016
Iam lost my 2 wheelar insurance please send duplicate copy my vehcle no ts10eg1982 Bajaj avenger 220 Street vehicle duplicate copy
send my email id melche.melchi@gmail.com


thanking you sir
yours faithfully...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — Not getting refund (fcl) and its transfer to bajaj finance and my bajaj finance emi of life insurance is also not stop after cancel of policy

 Yagnik2233 on Mar 5, 2016
I was cancled my policy under(FCL) my policy number is 0326466550 and till date i am not getting my refund.. My EMI of bajaj finace is also not stop of insurence so pls help me this concern.. If your company is really good customer service then solve this issue.....
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz New Family Gain — I am complaining about my account termination [Resolved]

 karanvaza on Mar 4, 2016
Hi am karan vaza, in 2007 my dad invested in bajaj allianz new family gain... policy term is 15 years, regular premium is 11000, they said to pay 11000 for 3 yrs, my dad has already paid 3 premium by 2009,
policy no: 0076597326 product name : bajaj allianz new familygain product code:62
sum assured is Rs 4, 07, 000
death benefit is Rs 4, 07, 000 + fund value
maturity benefit after 15yrs : fund value
now i got a account termination letter with cheque amount Rs 10, 983
my complain is i paid total Rs 33, 000
and i am getting back only 10983 that...
Complaint comments  Read comments [1]Complaint category Insurance

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