Bajaj Allianz Customer Care

Bajaj Allianz Customer Care

Bajaj Allianz General Insurance Co Ltd

GE Plaza, Airport Road, Yerawada
Pune
Pune District
Maharashtra
India - 411 006

Customer Care Phone Numbers and Contacts

Tollfree:
1800 209 7272​ (Life Insurance Service)
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1800 209 5858 (Any Landline/Mobile)
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1800 209 5858 (General Insurance Service)
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1800 209 0144 (Sales)
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1800 102 5858 (BHARTI)
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1800 3000 7272 (Reliance)
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1800 22 5858 (MTNL/ BSNL)
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Phone:
+91 20 3030 5858 (Customer Care)
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+91 40 3312 3024
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+91 20 6602 6666
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+91 20 6602 6777
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Fax:
+91 20 6602 6789
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+91 20 6602 6667
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Satisfactory Rating
22%
Complaints
965
Responses
628
Resolved
76
So far so good - The company responded to our notifications and is working on resolving complaints.
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Bajaj Allianz related photos (74)

Complaints with pictures are more trusted and informative    View all

Bajaj Allianz Customer Care related pictures (74)

Bajaj Allianz Complaints & Reviews

Bajaj Allianz — Non approval of insurance - accident vehicle

 virmayur on Feb 5, 2016
10 December 2015, 9921846265, D Zire, LDI/Maruti Swift D Zire (Tour) Diesel BS IV No MH 28 V 8922 met with an accident on 10 Dec 2015 near Chikhli Dist Buldhana . The vehicle shifted at Manraj Motors, Khamgaon show room. Still no action has been taken. Insurance No - OG-16-2002-1801-00003252 dated 17 Nov 2015, Package policy private vehicle.
I am requested to approve my insurance claim at the earliest. You are requested to do needful at your end. Thanking you,
Yours faithfully,
HD Vir....
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Bajaj Allianz — Sony xperia c5 ultra dual

 arvind_kumar4 on Feb 2, 2016
D/Sir,
I got an minor accident on 24.12 while driving bike, a auto rickshaw dashed my bike and i felt down after getting up i saw that my handset which was in my pocket also got damage ( screen glass broken ) a little bit, where as some problem in speaker and touch also not working frequently. I had purchased sony experia c5 ultra on 07.11.2015 worth Rs 27000 ( twenty seven thoushand ), i raised a complaint( claim number - 2000050321 ) and other formalities on 25.12.2015 and also a copy with proper documents ( invoice copy, insurance paper, all risk policy claim form) courierd over first...
Complaint comments  Read comments Complaint category Mobile Handsets

Bajaj Allianz — Sarva shakti suraksha policy through citibank

 Ashwini Kumar (aku172) on Feb 2, 2016
Is this a fraud scheme - I don't know. Service - Very poor. Feels like I have been cheated.

Summary - While opening my citi salary account, a bajaj insurance guy meets me and tells me to invest in a very good policy

From day 1 when the account was opened, my premium was deducted from my account. But I didn't received any documents - either COI or Username or OPin or any other goddamn information.

Issue #1 - Had to go through lots of channel just to get my username and password. When I logged in, I found that it was a group policy not a unit policy,...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — False commitments and late delivery of car insurance policy.

 swiss434343 on Jan 26, 2016
Hi

My car insurance was expiring on 23rd Jan 2016 so i was looking out for a new policy. my car service center suggested to go with bajaj allianz. The prices i compared with my current insurance company, there was a difference of whopping Rs.8000/-. So i told the Baja allianz online executive ishwar that its very high and asked if i can get some discount. He gave me an initial discount of Rs.3000/- but later when i still said no he gave me a discount of another 3000 by confirming the same with the back end team. Still the Bajaj allianz car policy was expensive than the quotes i received...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Bajaj Allianz — Pathetic service, indecorous response, unsettled claim - a highly dissatisfied customer

 saipratapsreeram on Jan 25, 2016
I have a Bajaj Avenger 220 DTSI which got damaged/inundated in Chennai Floods. I have registered a claim on 12 Dec 15. (Claim No.: OC 161501-180200000396) and my customer ID is 58087626.
A surveyor was supposed to conduct a survey and collect the documents from me but however nobody turned up even after calling for a couple of times to the customer care. I was given with a contact No.s (044 43904400) of Arumbakkam office. I tried calling many times but my call was always transferred from one desk to another and would gradually end without answer. Finally after prolonged attempts I was told...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — Non receipt of motor insurance policy document

 Alex Bara on Jan 25, 2016
I had renewed my motor insurance with the cover note DY1302423829 from Bajaj Allianze.
Vehicle No.-DL12CA6721
Car Make- Mahindra Scorpio
Engine No.-SJE4M22302
Chasis No.-MA1TA2SJXF2A11956
Name of the Owner- Mrs.Marlyne Kiron Bara
The insurance has presently expired and i have still not obtained the soft copy or the hard copy or any confirmation of the policy being renewed.
I have provided a cheque of Rs.25557/- dt 18/01/2016 favouring Bajaj Allianze which was debited to my account on 20.01.2016.
The earlier policy was with ICICI with no.3001/98985129/00/000...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Bajaj Allianz — How to apply pf online in bajaj allianz life insurance company ltd

 deba151 on Jan 24, 2016
Hi,
Nyself Debashish. I joined Bajaj Allianz on 26/11/2007 and continue duties as an Insurance Sales Officer till October 2008 at Master Canteen, Bhubaneswar branch.My employee no-55410. Kindly, provide me the details in mail that how to apply for my PF.
My mail id as follows,
debashishbose151.reliance@gmail.com
Regards,
Debashish....
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — About mobile fhone theft

 Pothina Ramesh on Jan 22, 2016
I went to big c for giving complement there one bajaj person iam asking for details how to get my mobile is told to me if u want mobile and details wait for when im free i well the details is given a response very rude and rudeeeeeee this is happend in vijayawada benz circle branch big c cell shop he is name is REYAZ very rude person he is dont no how to intrect with custimers...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — Poor services

 mNeeraj Yadav on Jan 22, 2016
Dear, Kindly request you to close my claim as i have to make necessary changes in my policy. By mistake i have taken 25 % ncb but in my previous policy ncb is 20%. I have to make the 5 % short ncb payment first for my claims. So i request to close my claim asap and send me the payment link where i can make 5% ncb payment for policy endosment. Claim id :::: OC-16-1103-1801-00021-140. Its almost 5 days since i sent this mail to your customer care but till now no reponses. Is this kind of services bajaj give to its customer....
Complaint comments  Read comments [1]Complaint category Auto Insurance & Loan

Bajaj Allianz — Mobile phone

 arvind_kumar4 on Jan 22, 2016
Dear Sir,
I had purchased sony experia c5 ultra on 07.11.2015 worth Rs 27000 ( twenty seven thoushand ) and on 24.12.2015 i got a minor accident by an auto rikshaw and i felt down in which my phone got damage ( screen cracked ), i raised a complaint( claim number - 2000050321 ) and other formalities on 25.12.2015 and also a copy with proper documents ( invoice copy, insurance paper, all risk policy claim form) courierd over first flight couriers ltd on 28.12.2015 and dispatched my phone on 06.01.2016 now my problem is that i am idle without a phone, i did not got any stand by hand set .Can...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Bajaj Allianz General Insurance Co Ltd — Vehicle Claim GJ24K8324

 pravin thakkar on Jan 20, 2016
My claim.is not settle till date pay premium 128001/_ I am.your valuable clustered but your agent & claim.time not settle MY claim agent talk.me.0 dep policy u r just pay 2000 claim.charge your vehicle all.parts cover tyare, key, plastic, Mattel, towing fidelity, engine etc all.parts cover in 0 Sep.policy but I.am.not satisfaction your claim.service till date no.reaspons your side pls clear.My problem.a spa other wise.I.am.go.to.consumer court...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — Need monthly premium receipts - not consolidated one

 DHAYALAN R J on Jan 19, 2016
Hi,

I called Bajaj Allianz Life Insurance customer service yesterday around 7PM to get my monthly premium receipts for the running financial year 2015-16 since my mode of payment is monthly. They raised a request on this and they told it will delivered within 24 hours to my email id.

Again i called them since i didn't receive it. They again gave me reference number : 61476382 to follow this. I received the statement within 2mins. Unfortunately it is consolidated one. Again i called customer service and explained that this consolidated statement is available in my...
Complaint comments  Read comments [1]Complaint category Insurance

Bajaj Allianz — Poor customer service

 Saravanan Sengalani on Jan 18, 2016
Hi my Car was totally damaged during the recent flood in chennai. I hold a car insurance with Bajaj Allianz, Its almost 40 days now after registering a complaint and survey done on the vehicle and vehicle accounted for total loss. But insurance company is yet to conclude on the settlement part, I didn't expect these kind of Service from Bajaj Allianz while all other insurance companies are reacting fast and helping their client in repairing the vehicle.I would say its a pathetic customer service rendered by them and i hope Bajaj Allianz should know the meaning of Insurance and react to the client...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — Wrong information given to sell allianz health proventive

 Rupesh Shukla on Jan 12, 2016
I received call from Allianz told 100 % concession on opd consultation. They also forwarded an email to confirm it, however now company isvproviding only 50 % concession.I sked for cancellation on next day of receiving the kit. As it was said 30 days as look up period, however Allianz saying that 49.5 %:cancellation charges will be applicable....
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — Unwanted sms

 DEV MAHADIK on Jan 11, 2016
My cell number is 9022133860. I am getting many unwanted SMS from Lm-bjazgi(dear sir/mam, your policy og-15-1908-6401-00014146 is due on 26/012016. plz contact your agent/call 18002095858/sms renewgen@9773500500. ignore if paid. bajajallianz)...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — Less amount of refund under free look cancellation policy no.0325861342

 parvatamma on Jan 9, 2016
My name is Arepalli Parvathamma. i have taken a policy with you vide no.0325861342 for Rs.24355.10. But i have cancelled the policy under FREE LOOK OPTION. You have refunded Rs.23531/-. Kindly request you to refund the amount immediately. A. Parvathamma...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — Not responding to the issue - Pending surveyor allocation

 Satish Rammoorthi on Jan 8, 2016
Due to recent floods in CHennai, I have given my 2wheeler to the nearest authorized service center. I have raised Claim with Bajaj and it is now more than 10 days, Surveyor has not survived the vehicle. I have been following up with Bajaj Chennai office and there were no response. EIther, they transfer the call and no one is picking in the motor department or, the SPOC given for the Chennai Flood issue, is not picking the numbers. It is very disappointing to have Bajaj Insurance. I am not getting any response from CHennai or All india Baja insurance customer care dept. my claim no 161501180200000574. I...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Bajaj Allianz — New family gain — policy withdrawal

 jayasenthilbabu on Dec 28, 2015
Dear sir, I had taken 'bajaj allianz 's new family gain' policy on 28/8/2007. Now i want to withdraw my policy. What steps i need to take and what documents i need to submit? Also i need to know the withdrawal amount as if now. Policy details: Bajaj allianz new family gain Policy number: 0062544137 Name: jayasenthilbabu. J Date: 28/08/2007 Installment: halfyearly Amount paid: rs.5000 Contact number (Current): 9003371867 Email: jaibabus@gmail.com Thanks Jayasenthilbabu. J...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Allianz — Wants to get my premium paid statement

 Padmaja_iare on Jan 7, 2016
My policy number is: 0014703822, I've paid my policy, but not getting my premium paid statement from Bajaj Allianz. Please take this as serious issue....
Complaint comments  Read comments [1]Complaint category Insurance

Bajaj Allianz — Motor insurance claim money back

 Jude Alwyn Rex R on Jan 4, 2016
My car was fully submerged in the flood. I registered the claim for the same. The Claim no is "OC-16-1501-1801-00015377". The process for claim was completed and finally the manager decided to pay the 80-90% of money from the VID value. My VID value of insurance is : 7, 15, 000. I taken bumper to bumper insurance, then why they decided to given 80-90% of money. I need upto 95-98% of money from the VID value. Kindly take this mail in high priority and take the necessary steps to provide the money upto 95-98% of money from the VID value....
Complaint comments  Read comments [2]Complaint category Insurance

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