Bajaj Allianz Customer Care
Bajaj Allianz General Insurance Co Ltd
Customer satisfaction rating: 25%
Submit a Complaint
1013
COMPLAINTS

Bajaj Allianz Customer Care

Bajaj Allianz General Insurance Co Ltd

TwitterFacebookLinkedInGoogle+Youtube
Address
GE Plaza, Airport Road, Yerawada
Pune
Pune District
Maharashtra
India - 411 006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 209 7272​
(Life Insurance Service)
8
0
1800 209 5858
(Any Landline/Mobile)
7
4
1800 209 5858
(General Insurance Service)
7
4
1800 3000 7272
(Reliance)
1
0
1
0
1800 22 5858
(MTNL/ BSNL)
0
1
Phone:
Phone:
+91 20 3030 5858
(Customer Care)
2
1
Fax:

Additional info
Customer satisfaction rating
25%
Complaints
1013
Responses
669
Resolved
114
So far so good - The company responded to our notifications and is working on resolving complaints.

Bajaj Allianz related photos (81)

Complaints with pictures are more trusted and informative    View all

Bajaj Allianz Customer Care related pictures (81)

Bajaj Allianz Complaints & Reviews

Sort by:

Bajaj Allianz — Laptop Extended Warranty

 anurags9810 on May 26, 2016
I have recently purchased a HP laptop using Bajaj finance and also took 2 years extended warranty from Bajaj Allianz in Rs 6344
Policy No OG-17-1000-6609-00133561
I got policy document by mail but in policy document product serial number is wrong and product invoice number is also wrong
I have sent multiple mails to customercare@bajajallianz.co.in but no one want to listen and even I asked them by mail to cancel my laptop extended warranty but no response.
I want all the details should be corrected in warranty document or they can cancel my laptop extended warranty.
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — Fraudulent demand of money

 Raniroshan on May 24, 2016
Purchased a handset on 2nd march 2016.
Brand-samsung
Model-galaxy a7 (2016 edition)
Shop-opera s. P. Verma road
Insurer company - bajaj allianz
Type-all risk policy no.4l6bar20488211
On 11th april during charging my handset got cracked.
Claimed the company on 12th april 2016.
No resolution up till now.
Demanding extra money for retuning my handset....
Complaint comments  Read comments [2]Complaint category Insurance

Bajaj Allianz — Paid money to extend warranty but at the time of requirement not positive response from bajaj

 puja chetram on May 22, 2016
Hi, i am pooja. I am an existing customer of bajaj finserv. I purchased lots of electronic stuff through bajaj. My payment track is perfect; there are no payment delays or any other charges. My first purchasing was hitachi ac in 2014 in summer. It worked good during the summer but when i used the same in 2015 it was not cooling when i complaint this in hitachi customer care i got to know that there is no gas in the ac. The two guys came at my place and do not know they pretend to fill or actually they filled as i dont have knowledge about this. Well this year when in march end i again used my ac...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Allianz — Settlement of claim under policy # og-16-2302-1801-00000416 of bajaj allianz general insurance company.

 deepesh.bhagat on May 19, 2016
Ref. : claim number - oc-16-2302-1801-00002725

Dear sir,

This refers to the above mentioned subject, where in i have lodged a claim towards total loss (In accident) of my car # mp09cd9004. I am not getting any satisfactory reply so far from the insurance company.

Please note, i met with an accident on 15th nov 2015, near agar (Dist. Agar in mp) and the car was subsequently ceased by police department at agar.

The very next day on 16th nov 2015, i have informed bajaj allianze about the accident and the car being held by the police department...
Complaint comments  Read comments [1]Complaint category Auto Insurance & Loan

Bajaj Allianz — Car insurance claim taking more than 1 month, still waiting for claim amount.

 pcraich on May 19, 2016
Claim: oc171901180100001885.
I am not happy with car insurance claim process.
I have registered claim on 18-apr. I am still waiting for claim amount.

As per policy its cash less but they told me it will require 8-10 days (After car repairing complete) so they asked me to pay complete amount to service center and bajaj alliance told they will refund amount in my account directly, so i paid complete amount. Now bajaj alliance is telling they paid amount directly to service center instead of my account.

So as customer how many days i should wait for my claim...
Complaint comments  Read comments [1]Complaint category Auto Insurance & Loan

Bajaj Allianz — Insurance through fraudulent means

 anilsingh1122 on May 19, 2016
This is anil kumar singh from ghaziabad, u. P. I took a policy for my car insurance in 2015 from bajaj allianz general insurance. That time they deceived me by saying that this policy will cover all the damages and harms caused to your vehicle. But in february 2016 when my car up14ch1122 meet with an accident and got some damages, then i took my car to the mahindra.. But they told me that the insurance done by the bhatia axa is not a zero debt insurance and i obliged to pay the bill amount in cash, ie 26, 688. Then i contacted bhartia axa for the misrepresentation done to me, that time they indicated...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — Hidden charges in sarva shakti suraksha policy

 manick91 on May 17, 2016
Hi,

I have taken bajaj allianz sarva shakthi suraksha policy through citibank in the year 2013 and have opted to pay the monthly premium of 1500 rs. While the representatives explained about the policy, they said for a monthly premium of 1500 rs, the sum insured is 720000. Also they said at the end of 10 years, there will be good returns.

When asked what if i need to surrender this policy in the middle, they advised that if you surrender this policy within 4 years, then there will be some penalty deducted from the total principal amount you paid and the rest will be...
Complaint comments  Read comments [1]Complaint category Insurance

Bajaj Allianz General Insurance Company Ltd — Oc-16-2303-9931-00000015/ ms gurinder kaur bhullar/ 19-apr-2016/ claim document pending - 2000060822/ claim not settled

 gindu on May 15, 2016
Dear concerned, as already discuss the entire conversation & the receiptant of your email dated 26th as per your requirement the delay in lodgeing fir & the rewert from my side to you. As i am not responsible for any delay, but you guys r cheated me from day one of the complaint & complaint lodge started 15th march 2016 and a proper followup where in i have mentioned about my lost mobile samsung a5 & having the resolution with in 2 weeks from your concerned. It is shocking to see that you have sent me so many emails that resolution is in 2 weeks but inspite my repeated telephonic calls & emails...
Complaint comments  Read comments [5]Complaint category Insurance

Bajaj Allianz — Car insurance claim refusal Claim#OC-17-1701-1801-00002735 Issue#62728097

 ShekarYgr on May 14, 2016
Hello Bajaj Allianz,

I appreciate the acknowledgement of my grievance against Claim#OC-17-1701-1801-00002735 and related issue# 62728097 raised.

Respecting the Rights to Privacy and dignity of all the parties concerned, I am masking all personal and private information, including but not limited to the names, contact details, addresses etc, here in this post and I am only narrating my ordeal. Likewise I expect Bajaj Allianz also do the same if and when they chose respond to this post on this any other public forums, and not share any personal/private information....
Complaint comments  Read comments [8]Complaint category Auto Insurance & Loan

Bajaj Allianz — Invalid application#1405440663

 Balamurugan.P3 on May 13, 2016
Hi.
I writing this email on behalf of my paraents. knowing about the value of bajaj allianz life insurance, i forced my mom to register a general insurance with bajaj allianz. in 2014 she was. contacted by "seeirra solutions with bajaj allianz life insurance" and they asked her to pay 30000 cash. which was paid and got the cash reciept. now it is 2016, still application is not regiatered and the phone numbers were switched off. they were the employees of bajaj allianz. here i update all possible information and i would ask bajaj allianz to take necessar action against these fraudulents which...
Complaint comments  Read comments [1]Complaint category Insurance

Bajaj Allianz — 500 for inserting a gas... And complaint delay for a long time

 gopal singh9210 on May 13, 2016
I purchased volas ac with bajaj allianz extended warranty, now my ac got repaired and i called bajaj allianz, they said they will send executive within 48 hrs, i have given complaint on 08th may 2016 but till now (13thmay2016) no action was taken, two executive came my address and after checked i asked 500 for inserting a gas....
I refused and he left without saying anything
What should i do now and what happens to my insurance to get benefit...

Ew form id ewoc767630000014
R no 455164za41f005041
Invoice no 26136


Thanks & regards
Complaint comments  Read comments [4]Complaint category Unauthorized charges

Bajaj Allianz — Injustice done - denial of pre authorisation.

 rc71 on May 12, 2016
I purchased health policy for my family in 2014. Renewed in 2015 & 2016. Bajaj allianz denied the primary objective of policy. The company have hired the best insurance legal brains for finding best legal reason for issuance of denial letter. The company have nothing to deal with genuine case.
Never buy policy from bajaj allianz nor recommend the company.
Delivery is far far away from commitment....
Complaint comments  Read comments [1]Complaint category Insurance

Bajajallianz — Regarding hard copy of two wheeler insurance policy

 Punit Dosi on May 11, 2016
My Self Punit Dosi.

I have taken two wheeler insurance policy from Bajajallianz company through policy bazaar on 29-Jan-2016 . Still I haven't receive the hard copy
of policy at my mentioned address in the policy form . Can you please help me to check with Bajajallianz and update the status to me and when I get the policy hard copy ?

Fyi, Couple of time i drop mail to Bajajallianz customer care(customercare@bajajallianz.co.in) but did get any response from them . Can you please help me to check the status.

Below is the policy detais:
Complaint comments  Read comments [2]Complaint category Insurance

Bajaj Allianz — Not receiving my policy even after payment

 s sreeram on May 8, 2016
After Ms Sharmishta sent me the link for the online payment of my car insurance, I paid immediately the said amount of 8072 on the 6th of may. I have received a mail too that the payment was successful with
Reference number 55699873. My customer ID is 38803563.


Till date even after contacting the customer care repeatedly I have not received the soft copy of the Insurance policy. My existing insurance expires today 8th May. The customer service executives keeps telling nothing is there in their control and that they will raise a complaint.

I dont understand...
Complaint comments  Read comments [2]Complaint category Insurance

Bajaj Allianz — Forcing to resign without any reason

 dharabhatt on May 7, 2016
Dear sir/madam,


I am working employee of bajaj Allianz life insurance.my name is Dhara Bhatt (emp code: 107362)
Working in Gujarat dis kheda region now my SM mr.kamlesh Trivedi (emp code: 41268) telling me to resign suddenly and he give me 1 week period for resign and he said me that his superior officer told him for that and I told him to tell me any reson or my mistake during my job but he saying that there is no work for you now so company decided to take resign from you.i told my sir to draft a mail to me about this but they are threating me that if you don't...
Complaint comments  Read comments [1]Complaint category Insurance

Bajaj Allianz — Sarva shakti suraksha debiting premium money after surrender

 luckshmanb on May 6, 2016
Hi,

I have surrendered sarve shakti suraksha policy on 29-03-2016 and the final settlement has been credited to my account on 31-03-2016. But still bajaj alianz is taking monthly premiums though automated money transfers from my standard and chartered account.

I have called your customer care and mailed three times to customercare@bajajallianz.Co.In. Got still my problem is not resolved.

I have all the bank details, policy details and mail copies with me. I will share it with the concern consumer complaint team.

So requesting you to stop...
Complaint comments  Read comments [3]Complaint category Insurance

Bajaj Allianz — Non refund of premium on cancellation of overseas mediclaim policy

 kunal_savani on May 5, 2016
Reference: Mr Sevantilal Amratlal Shah Policy no: OG-15-1901-9910-00028269 & Mrs. Mafiben S Shah Policy No: OG-15-1901-9910-00028269

With respect to the above policy numbers, it is almost a year that we have requested for the cancellation of my parents overseas medical policy and we have still not received refund for the same.

Following is the gist the trail of events for your reference:

- Policy No OG-15-1901-9910-00028269 & OG-15-1901-9910-00028270 issued on 27th Feb 2015 for travel period between 27th May 2015 to 24th August 2015.

-...
Complaint comments  Read comments [4]Complaint category Health & Life Insurance

Bajaj Allianz — No action taken for extended warranty on sony led

 ibvkirankumar on Apr 25, 2016
I purchased sony led with bajaj allianz extended warranty, now my tv got repaired and i called bajaj allianz, they said they will send executive within 48 hrs, i have given complaint on 16thapril2016 but till now(25thapril2016) no action was taken, i called several times to several phone numbers but no use.

This is my extended warranty loan number:400ewc00513604
Complaint number is :45576235...
Complaint comments  Read comments [6]Complaint category Insurance

Bajaj Allianz — Equity index fund 2

 Saravanan Sekar on Apr 25, 2016
I need the latest statement and if i need to close whats the procedure.
policy no--0107089034...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Allianz — Mis selling - committing loan against policy

 sanjeev dagar on Apr 22, 2016
Hi,

Agent name siddhart ( mobile no: 9873980639) called me and offer ne interest free loan against policy . He said that ' you will receive a loan in just 20 days.
And also said that please dont let verification team came to know that purpose of this policy is to get loan against it.

So i applied for the policy number of the policy is 0326906174 under the name s k dagar

Now its almost four month i haven't received any loan but that guy has transferred to me some loan department where they are asking me to give rs 90, 000 to get the loan id...
Complaint comments  Read comments Complaint category Insurance

Recently Discussed

15 hours 23 minutes ago
Bajaj Allianz General Insurance Company Ltd
Oc-16-2303-9931-00000015/ ms gurinder kaur bhullar/ 19-apr-2016/ claim document pending - 2000060822/ claim not settled
1 days ago
Bajaj Allianz
Fraudulent demand of money
1 days ago
Bajaj Allianz Life Insurance
Discrepancy In Online Payment
1 days ago
Bajaj Allianz
Policy status

Featured Stories