Bajaj Allianz Customer Care
Bajaj Allianz General Insurance Co Ltd
Customer satisfaction rating: 25%
Submit a Complaint
1062
COMPLAINTS

Bajaj Allianz Customer Care

Bajaj Allianz General Insurance Co Ltd

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Address
GE Plaza, Airport Road, Yerawada
Pune
Pune District
Maharashtra
India - 411 006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 209 7272​
(Life Insurance Service)
8
5
1800 209 5858
(Any Landline/Mobile)
9
7
2
0
1800 209 5858
(General Insurance Service)
9
7
1800 3000 7272
(Reliance)
1
1
1800 22 5858
(MTNL/ BSNL)
0
2



Additional info
Customer satisfaction rating
25%
Complaints
1062
Pending
707
Resolved
123
So far so good - The company responded to our notifications and is working on resolving complaints.

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Bajaj Allianz Customer Care related pictures (87)

Bajaj Allianz Complaints & Reviews

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Bajaj Allianz — Ac extended warranty - no resolution by bajaj allianz

 Puneet Kapoor on Jul 26, 2016
I have bought 2 yr extended warranty of an o general ac from bajaj allianz policy number og-16-1000-6609-00024285. the ac stopped cooling working on 22nd july 2016 and i registered a complaint with bajaj allianz on the same day. i was told that the survey will be done within 48 hrs. however, it has been 5 days and there is no resolution / contact till date. the call center people do pick up the calls and give various contact numbers. however, none of the contact numbers provided are reachable. it has been a nightmare and i am following the complaint protocol to get this issue resolved. terrible...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Bajaj Allianz — Not fulfilled all my requirements of accident insurance

 NisargPanchal on Jul 26, 2016
I have a tvs apache 160 rtr. At 10 july 2016 my bike was accident with two wheeler bike. I put my bike at oceanic tvs motors, memnagar, ahmedabad last 10 days. Tvs showroom surveyor made estimate around 8000/- rs. But accident surveyor from bajaj allianz not consider all damage parts to claim a insurance. So i want proper result from the surveyor and the insurance company.

Claim number - oc-17-2202-1802-00001407
Policy number - og-16-2202-1802-0006784
Vehical number - gj-01-sh-1431
Engine number - 32059
Chassis number - 41699

Regards
Nisarg...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Bajaj Allianz — Regarding motor claim

 @nks on Jul 25, 2016
Bajaj allianz is a fraud company
My claim no. Is oc-17-1103-1801-00008916

They are not approving my full claim, i met with accident and my front bumper and bonnet are damaged and windscreen also but they are saying it is not damaged due to this.
Even i have b to b insurance (0 dep plan)

And in any case if windscreen will be changed first even without surveyor, this is first company i have seen creating this type of issue...
Complaint comments  Read comments [2]Complaint category Auto Insurance & Loan

Bajaj Allianz — BAPG. single premium non receipt of annual pension for 2016

 krishnaswamy k rp on Jul 24, 2016
The annual pension credit on my bapg pol 0166371073 is not recieved in my
Corporation bank sb accnt no 011300101019583 in my name for the year
2016. I had given my exsistance certificate in the month of april 2016 itself. The
Annal amount is rs 3721....
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — 50 % claim was approved on my motor insurance

 Ramodh kumar on Jul 23, 2016
My vehicle met with an accident like more than 10 days. Where both my front and back bumper was completely damaged. Surveyor said he can approve only back bumper not front bumper. Surveyor did approve only 50% of my claim. Have registered a complain on the same. No response from any one. My vehicle is lying in garage for more than 10 days. Felt other insurance companies are far better than this one.

Please be careful when u are opting for bajaj allianz....
Complaint comments  Read comments [3]Complaint category Insurance

Bajaj Allianz Car Insurance — Car survey report not provided

 KRISHNA KUMAR RANGA RAMANUJAM on Jul 22, 2016
Hello sir,
I am krishna and my bajaj allianz car insurance number is : og-16-1501-1801-00013185 for maruti wagon r. My car was affected in december 2016, chennai floods and given to maruti service center. After 6 months of struggle on repairing i got my car back on june 2016. Bajaj allianz provided me claim and everything. But the insurance officer named jayaram (Mob no:8754455576) from chennai is not providing the survey report although my car has been survived by him long before.. I am chasing him for the past 1 month he is either not picking my call or keeping his mobile switched off....
Complaint comments  Read comments [1]Complaint category Insurance

Bajaj Allianz — Change the details my policy nu-og-17-9906-1802-00052073

 chinmay12 on Jul 22, 2016
Dear sir

Please note the following descripancies in my two wheeler policy no - og-17-9906-1802-00052073 dt-21/07/2016

1. state - karnataka instead of jharkhand
2. city - bag lore instead of jashedpur

Please change the details and issue revised are

With regards

V. n sudha...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Bajaj Allianz — Loan against 50,000 insurance policy

 aquar on Jul 20, 2016
Today i got a call from bajaj allianz office dehli $ the no.. is +911203892648 . he was offering me a loan against policy . Is it your branch or not please tell me about that . If not then take a decision on such a fraud person .
thanks
Upender...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Allianz — Policy Not Issued But Amount Debited

 Sharbil on Jul 20, 2016
Hi Sir, I have renewed my Bajaj Allianz car insurance policy (Policy No: OG-16-1501-1801-00012964) using Bajaj Allianz wallet App on Friday ( 08-07 - 2016). Due to some technical error my payment was done but the policy was not issued. The amount paid was Rs 23969. No proper Response yet.

Payment Ref No : 690821

Complaint No: 63430945...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — Customer care persons not supporting to customers

 makatha on Jul 19, 2016
I have received a insurance certificate with membership number i want to know about the same. Customer care persons are not supporting they are not answering properly. They simply say we not have any details about your membership number i have contact them lot of time but no response one by one asking my membership number and mobile number. 180030007272, 18001030333, 1800225858 no one answer properly. If you need i will sent the details...
Complaint comments  Read comments [1]Complaint category Insurance

Bajaj Allianz — Bajaj policy

 nnriict on Jul 18, 2016
I have taken policy for my bike from bajaj allianz, they have written my name address and many things wrong. Now they are not responding regarding this. If i call to them they are telling this is service number we cant do anything. I have paid 1088 rs for policy.

Policy no: og-17-9906-1802-00049241
They have written my name "m" instead if "n"
Address also completely wrong.

Please help me regarding this...
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

Bajaj Allianz — Money not getting on time

 Shailesh Thosar on Jul 13, 2016
Hi,
>
> my name is shailesh thosar and i am one of your motor vehicle customer. i claim my motor vehicle under accidental repair on 24th june and claim was approved on after one week but some of my documents not with you it takes time now one of your advisor swapnali sugadare, bhushan patil and one of your floor supervisor lady (forgot name) none of the told me about the correct estimated date for whole process. now all the people including amol mishra given me different different dates for entire process so now you told me i m taking insurance policy from your company it is big crime...
Complaint comments  Read comments [2]Complaint category Insurance

Bajaj Allianz — Bajaj 2 wheeler long term policy start date corrections

 vishu402 on Jul 13, 2016
I have taken bajaj 2 wheeler long term policy before due date (27-jul-2016) of my reliance policy (policy no : 9202252312014992) i am asking bajaj to revise my policy which they have given me is like start date is 23 jun 2016 but it suppose to start from 27 jul 2016 because my reliance policy is expiring on 27th july 2016.

This the 3rd time iam requesting bajaj to revise policy. i see there is no proper response from bajaj each time they are saying back-end team is working on the issue how many days it will take from modification eating the money of customer is not the good thing...
Complaint comments  Read comments [1]Complaint category Insurance

Bajaj Allianz — Laptop service issue

 vicky4u on Jul 11, 2016
Pathetic service from bajajalliance

Ubmited my laptop 21st of june and today is 11th july, no update from there end not even a single call or mail they made to me every time i had to call them and every time some new new problems arises from there side.

Even called their manager in kolkata (number got from customer care), but after hearing my problems he disconnected..

To whom should i talk now i have no clues,
Feel like my laptop is gone away i wont be getting it back anymore.

And not only that they are charging 500rs also.
Complaint comments  Read comments [2]Complaint category Insurance

Bajaj Allianz — Amount deducted but not received my policy

 rohit.alagh@gmail.com on Jul 9, 2016
I was purchasing motor insurance on your website, while the payment got debited from my account and i did received a message your bajaj, stating that the "dear customer your payment of 2002 has been received transaction reference number is ​11242456​, however i have not received any policy, when called on your customer service number as usual they have no clue about anything that has happened....
Complaint comments  Read comments [2]Complaint category Insurance

Bajaj Allianz — Claim not settled with extended warranty

 Harendra Dagar on Jul 8, 2016
Dear sir/madam

On 01 june 2016, i informed bajaj allianz about my micromax led tv damage and they said that visit of engineer has been booked. However, after waiting for three to five days, no body visit my house. When i called back, bajaj allainz customer care has suggested to repair the led and submit invoice after repair.

After repair of led, i had submit invoice of rs 4500 and other documents at dehradun bajaj allainz office on 15 june 2016. Next day (16 june) i received a call from bajaj allainz and guy asked to visit my home to see led and to take take pictures...
Complaint comments  Read comments [1]Complaint category Insurance

Bajaj Allianz — Car damage after theft recovery

 KRISHNA Dubey on Jul 7, 2016
I am shocked after 8 day of survey by bajaj car insurance team that my accident claim has been disapproved.
My car was theft on 23 june and recoverd by police on 25 th june.
Car was shifted to vipul motor makvuya nagar on 30 june.
Since then bajaj company are trying to make decision and finally these people were able to decide that they will not settle my claim.I think that yhe below I.Q people could make right decision earlier.They ruined my 5 days and money that i did in phone calls with baja.The final decision of disapproval was did not inform to me.
Frankly suggesting...
Complaint comments  Read comments [4]Complaint category Cars, Parts & Vehicles

Bajaj Allianz — Car claim settlement - breakdown of bill to be paid by me

 seaworldcal on Jul 6, 2016
Harry bose
Wed, jul 6, 2016 at 1:19 pm
To: chandan. singh03@bajajallianz.co.in, sainihyundai27@yahoo.co.in
Cc: customercare@bajajallianz.co.in
Reply | reply to all | forward | print | delete | show original

Dear sirs

Re: claim no. 17-2401-180100005884 for car

I have been waiting three days already to take delivery of my car wb02ag 3167 and have been waiting for breakup of the amount asked fromme, for my car repairs done at saini workshop in mominpore.

You are aware that this is affecting my work and i reserve...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Bajaj Allianz — Life insurance co ltd

 aplvivek@yahoo.in on Jul 6, 2016
I am having a policy of bajaj alianz life insurance co ltd my policy no is 000413820 for which i had paid rs 17836/-by cheque no 58 of hdfc bank in there axis bank branch on 28.06.2016 for which they didnt issued any type of reciept just reply after clearence receipt will be sent to your address and the same amount was debited from my account on 03.06.2016 in the name of bajaj allianz life insurance co ltd.On 18.06.2016 i am getting a sms that my policy is lapsed i got shocked and asked company about the matter they replying mount which was debited from my account has not reacived in bajaj allianz,...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — Regarding air conditioner service warranty.

 akash jaiswal. on Jul 6, 2016
I had bought voltas AC of 33, 000 on emi with bajaj allianz, they said that pay extra Rs.2969/- and we will extend the service warranty for 2 years. Now ithere is a fault in AC I had called them on 17th july to their customer care no. they registered the complaint with complaint no. - OC171302660900000178 and they said that they will provide the service within 3 days but no one had come then I again called they provide me numbers of different people where I have to call then I called all these number but they even didn't receive my call again I called the customer care they registered complain with...
Complaint comments  Read comments Complaint category Electronics & Appliances

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