Bajaj Allianz Customer Care
Bajaj Allianz General Insurance Co Ltd
Customer satisfaction rating: 29%
Submit a Complaint
1158
COMPLAINTS

Bajaj Allianz Customer Care

Bajaj Allianz General Insurance Co Ltd

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Address
GE Plaza, Airport Road, Yerawada
Pune
Pune District
Maharashtra
India - 411 006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 209 5858
[General Insurance Service]
16
13
1800 209 5858
[Any Landline/Mobile]
16
13
2
0
1800 209 7272​
[Life Insurance Service]
12
10
1800 3000 7272
[Reliance]
1
1
1800 22 5858
[MTNL/ BSNL]
1
3


Fax:
Fax:
+91 20 6602 6789
+91 20 6602 6667

Customer satisfaction rating
29%
Complaints
1158
Pending
786
Resolved
181
So far so good - The company responded to our notifications and is working on resolving complaints.

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Bajaj Allianz Customer Care related pictures (93)

Bajaj Allianz Complaints & Reviews

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Bajaj Allianz — Samsung led panel problem | fake commitment and lie from the company members

 vishal1145 on Dec 1, 2016
I don't like to give bad review / comment or raising complaints, but this experience is worst enough to take this action.

I have samsung led tv, unfortunately got a panel problem in the product. Bajaj allianz is the insurance partner for the product.

I raise a complete and the company did not take it serious and make me fool around a week, after a week they picked up the led and then i have to follow up around 20 days to get the product back, this was really very bad experience but i bear the pain.

Once i got the product then after few days (Approx 10...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — Health Claim Concern

 YKSharma on Nov 29, 2016
Dear Sir,
I have contacted so many time via mail or physical also to Bajaj peoples but they are not responding. Before one month When I have visited Bajaz Allianz Jaipur office about my claim they said that one doctor prescription is missing in your claim you have to complete the same. I have completed their requirement of doctor prescription. Today when I have visited Bajaj office Jaipur office now they are saying your claim has rejected by company. I asked about the reason of rejection that you found any false claim but they are not telling me and saying that is our internal we cannot...
Complaint comments  Read comments Complaint category Health & Life Insurance

Bajaj Allianz — Vehicle Accident Claim Settlement Delay and IRDA complaint redressal delay

 murali@sanctumnetworks.com on Nov 24, 2016
Dear Sir,

This is to bring to your notice the following complaints regarding my car insurance with M/s Bajaj Allianz General Insurance Company Ltd, Pune, Maharashtra represented by their Motor Claims office, Bajaj Allainz GIC, Third floor, Finance Tower, Kaloor, Cochin 682017. I have a car insurance with the said company bearing policy No: OG-17-9906-1801-00017727 and a claim number OC-17-1602-1801-0000301, pertaining to this complaint. The following are the detailed items in my complaint.

1. This claim was processed with a huge delay in settlement of around more...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Bajaj Allianz Life Insurance Co. Ltd. — Policy bond going to be permanent address instead of mailing address

 sonupathak on Nov 23, 2016
Policy bond going to be permanent address instead of mailing address
I have given mail address into my forgoing policy. but my consignment no. EA946630988in is going to be permanent address where nobody is living there.So i want my this consignment no. on my mail address. my policy no. is 0330971467.

Thanks & regards,
Kumar Gautam
Moh. Gaurakshni, gali no. 1c
Back of Chaturbhuj market, Sasaram
Rohtas (Bihar) 821115
Mob. No. 7870815594...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — Regarding denied full approval of car claim

 anshuravi on Nov 17, 2016
Sir, i and my husband while travelling on national highway about 22 days back, met an accident while somebody tried to overtake us from left side and my car volkswogen new vento was damaged rear gate left side and front bumper and we tried to stop our car than it was hit from behind by a another car and damaged left side back bumper and light.
Following that accident we both luckily we both were uninjured in the accident.
Sir, when contacted the person looking after the claims in lucknow, at viraj motors faizabad road, they didn't really help us. I call the body shop to know the status...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Bajaj Allianz — Sarve shakti suraksha policy

 ruibajaj on Nov 17, 2016
Sarve shakti suraksha policy was given to me whie my salary account was getting open.That time the representative gave the details that you can surrender the policy when ever you want and some cahrges live be levied due to surrender but they never mentioned that the returns of my money will be dependent on market value.
I went to Bajaj Allianz office for surrendering the policy but he was not sure of the amount though I have already paid 1500*41=61500.He said you will be getting around 40k back.I mean what the hell.What sort of penalty amount is that?
I have been to the office ample...
Complaint comments  Read comments [1]Complaint category Business & Finances

Bajaj Allianz — Policy and first premium offers

 naveen_kumarv on Nov 16, 2016
I was offered a policy from Bajaj allianz two months back. The corresponding agents and managers ran after me until i take the insurance policy. They lured me with complimentary offers such as free laptop for first premium or cash back. As I dont have enough money I had to borrow from a friend thinking i will get complimentary cash-back or laptop from the company. Once i paid the first premium none of the Agents or managers responded to my calls. Even after calling to their Toll free to raise complaints i did not get proper response. I have mail communication proof that i was offered a complimentary...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — Reg: no logical reason for partial approval of car insurance claim

 Yashavant Joshi on Nov 14, 2016
Hi, I did raise claim on 12th Nov 2016 when Car is met with an accident on 11th Nov 2016. Car hit the Compound wall and broke left mirror and front bumper in the mean time Windshield was also hit with the spin-off from Compound. They have asked to raise separate claim for Windshield. This doesn't make any sense since this damage to front Windshield happened with same accident they why different claim?? Pls address immediately.
Policy no: OG-17-2001-1801-00002442
When I tried to raise this complaint in your website:
1. Policy no Input doesnt accept all the characters.
2....
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Bajaj Allianz — Regarding claim of car.

 anshuravi on Nov 12, 2016
Sir,
Myself a Senior resident Doctor in KGMU Lucknow, and a very simple women, I and My husband while travelling on National highway about 15 days back, met an accident while somebody tried to overtake us from left side and my car Volkswogen New Vento was damaged rear gate left side and front bumper and we tried to stop our car than it was hit from behind by a another car and damaged left side back bumper and light.
Following that accident we both luckily we both were uninjured in the accident.
Sir, when contacted the Person looking after the claims in Lucknow, at Faizabad...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — Pre-closed policy money is not received yet.

 preethimuralidharan on Nov 11, 2016
Dear Sir/Madam,

I am writing this email on pre-closed Policy Number: 0212249398 which needs a name change and my bank account details to send the closure amount.

My name ¿Preethi M¿ is wrongly written as ¿Preethi K¿ in the policy record due to a typo as understood from the customer care person, Would you please kindly change the name as requested in the email attachment.

Also a cheque amount of Rs.24, 029/- was returned as I had closed my citibank account, from which the premium amount Rs.1500/- was debited every month.

My husband...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — Denied the insurance claim

 PPratapsng on Nov 9, 2016
Dear Sir/Madam,

This is to inform you that my insurance company bajaj insurance is denying to provide me the full benefit of my car insurance policy.i have given my car for the claim process at Mayapuri Magic Auto, first of all the survey agent did not done survey on time and when he did he did not inform me via call that he had done the survey and what all they are paying for.

I called the body shop guy to know what is the status of the my car insurance they told the servery has done the survey and he denied giving the insurance for the front and back bumper.
I...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Bajaj Allianz — Claim not settled since last 3 months

 ajit nemade on Nov 8, 2016
Hello,

I have raised claim for my Car insurance.
Details:
Policy Number: OG-17-2003-1801-00000127
Claim no.: OG-17-2003-1801-00001242

Request raised before 3months still no supportive action from your side.
Your alloted person not responding well, always said busy and in meeting status. This is not good service from your end.
I am tired now with taking followup for this.
Please look in to this asap....
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Bajaj Allianz — Not received maturity amount of Life Insurance policy

 Skdixit1977 on Nov 6, 2016
My Life insurance policy No. 0232440144 which was matured on 10 Sept. 2016. I have raised query No. 64241390 dated 21/09/2016 to transfer my amount to Bank account. All documents are submitted to Bajaj Allianz Office at Shankarseth Road, 7 Love Chowk, Pune on 21/09/2016. Still today amount is not transferred to my account.

Please transfer the amount to my account immediately & communicate the status of the same on phone / email....
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — Fraud - bajaj allianz insurance company limited for cashless hospitalization

 anuragdby on Nov 4, 2016
The chiranjeevi hospital (Allahabad) is listed in bajaj allianz insurance company limited for cashless hospitalization. But when i went for confirmation, the hospital administration denied to accept my cashless card (Og-16111330138-202316a) that i wanted to use that for my wife's c-section surgery. Administration told me that previously they accepted someone else's cashless card and they didn't get complete amount from insurance company so it was a loss for the hospital. I have emergency because my baby is in breech position and i was totally dependent to that card. I called insurance company's...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — Bajaj allianz extended warranty - oc-17-1701-6609-00000200 og-16-1000-6609-00123214

 Praveen Raju on Nov 4, 2016
Respected sir / madam,

I am writing this to you after facing loads of challenges at your contact center on 1800 209 1021 and with malikarjun reg manager at 9840922602

I am your policy holder and my extended warranty policy number is og-16-1000-6609-00123214 and i registered a claim on 28th september 2016 and my claim number is oc-17-1701-6609-00000200 from then i have been given only and only wrong information by your customer service representatives and malikarjun

I have bought an led tv in 2014 and being aware of insurance importance i have taken a...
Complaint comments  Read comments [1]Complaint category Insurance

Bajaj Allianz — Increased amount of EMI

 Nitika Gambhir on Nov 2, 2016
Hello sir Iam Nitika dis side calling from shalimar Bagh EMI of Rs.4437/-for Loan#401DPF19786742 and now it has increased to 5212 I don't understand how it is increasing month by month now I hv decided I wil never take any loan from Bajaj insurance and that for sure it is very sad to see this kind of inconvenience from your company pls look in to the matter if you can help....
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Allianz — Low surrender value of my policy

 galti on Nov 2, 2016
I opened a Bajaj Allianz Policy on 02/11/2007 with an one time investment of Rs.25000/-. It was told to me that 98% of fund was alotted to me. From the policy later on I have come to know that my fund is invested in EQUITY INDEX FUND -II. and alotted units to me was 1274.2499. But surprisingly when I surrender the policy it has been informed to me that my surrender value is only. Rs.8659.37.
How an investment of Rs.25000 can become to Rs. 8659 after a period of 9 years?
My policy no. is 0070528060
My e-mail address : sureshgoswami@oilindia.in
It is very unfortunate and...
Complaint comments  Read comments [1]Complaint category Government Organizations

Bajaj Allianz — Mobile insurance

 vishu12345678 on Nov 1, 2016
Dear sir,

I purchase a mobile phone on 22 dec - 2015, sony z5 premium. it was insured by bajaj allianz general insurance (all risk policy). it was fall dawn in water on 6-oct-2016. i am submit all docs which they required proper, neat & clean. but after 25 days they are not call me & not any reply me.
Than i call customer care, they send it was not neat & clean. which docs i send to insured company, same file i am attached. please check it.

Regards
Raj kumar
9815686435...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — Partial settlement of motor vehicle claims [Resolved]

 sivamarch on Oct 31, 2016
From 31.10.2016
Insured:
Basil miranda, s/o. michael miranda,
Residing at flat no.1 plot no.1123, g-block,
1st street, anna nagar, chennai 600 040

To
Insurer:
M/s. bajaj allianz general insurance co., ltd.,
Represented by its manager
Office nos. 276 & 277 n. nos.497 & 498
5th floor, poonamallee high road,
Isana kattima buildings,
Chennai 600 106
Tel: 044 – 4390440

Madam,

Sub: reminder to my earlier complaint forwarded through my lawyer on 26.10.2016 via e-mail...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Bajaj Allianz — Microwave oven [Resolved]

 shibsankar2050 on Oct 30, 2016
I took loan to buy Samsung microwave oven. When I took this microwave oven Bajaj fiance guy told me that i would get 2 Year extended warranty. I opted of that. By putting 1250 Rs. Now my microwave oven have a problem. I launched a complain on 13th october 2016 Claim Number - OC-17-2401-6609-00003426 Is Registered By
anuradha1003@bajajallianz.co.in after sevaral time I request them to solve the issue but still no no action taken still now my email id shibsankar2050@gmail.com....
Complaint comments  Read comments Complaint category Insurance

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