[Resolved]  Bajaj Allianz — Bajaj allianz agent cheated with wrong information

Address:Bangalore, Karnataka, 560036

My name is rony samson. I took bajaj super saver policy for rs. 49000 per year. As i cannot pay around 50k at a shot, the agent asked to pay through credit card and they will return my interest rate. Also they said will give 2gm gold as gift.
-the plan they said is rs.49000/ year
-you can change the payment option to monthly, quarterly by next year
-locking period is 3 years
-payment period is 5 years.

Note: i got 2gm gold and interest amount excluding tax. They didnt give tax amount.

After 1 year, i called customer care to change the payment option. But they said i cannot change as there is only 1 option. That is yearly. Then i requested to surrender the policy. They i can surrender after 3 years only. Also they will charge (30% of total investment - first year premium (50k))

For example, if am investing 50k for 3 years, my return value will be only 55k

Total = 50k*3 = 150000
30% = 45000
First year investment = 50k
Return =[protected]k - 50k = 55000

The agent (Mr. Shawaiz) cheated me like anything.. Now i dont have any option. Now am paying through credit card only.. Also i need to pay the interest for credit card.
Was this information helpful?
No (0)
Yes (0)
Jun 10, 2017
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
May 09, 2017
Bajaj Allianz Customer Care's response
Dear Rony,

We apologise for the inconvenience caused. Please share your policy number and contact details along with your email address. Our team will assist you better.

Regards,
Bajaj Allianz Life Insurance Team.
May 10, 2017
Updated by Rony Samson
Policy # [protected]
Contact: [protected]
May 10, 2017
Updated by Rony Samson
Email address: [protected]@gmail.com
May 16, 2017
Updated by Rony Samson
Any update on this complaint ?
Complaint comments 

Comments

Policy # [protected]
Contact: [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bajaj Allianz
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    78%
    Complaints
    2209
    Pending
    0
    Resolved
    1674
    Bajaj Allianz Phone
    +91 20 3030 5858 [Customer Care]
    Bajaj Allianz Address
    GE Plaza, Airport Road, Yerawada, Pune, Maharashtra, India - 411 006
    View all Bajaj Allianz contact information