[Resolved]  Bajaj Allianz — Bajaj allianz cheated us on travel health insurance

Hi i am vinod kumar bhasyam am staying in london.my mother arrived here on march 3rd week to visit us.after 2 weeks she suddenly got the blood vomtings and we allowed to join in the nhs for paud services.nhs will not allow the direct online transactions with insurance company.so we thought we pay and then claim.we informed ti insurance company ehen my mom admitted in hospital.after getting the bills from hospitalwe started the claim process april.we still chasing the people for the claim.we havnt receved any money from them

Atleast there shpuld be some response about the ststus but surptisingly not.we are calling the cudtomer care daily customer care, each and every time they are telling 7 days 7days.but i dint understood what is 7 days means.we escalated to next through mail.there is no reply from them.they are just ignoring our mail.it is really shame of them to do like this kind cheating.

It is their rsponsibility to attend the customers.i can say bajaja allianz is very vety very bad bad and eorst insurance in the whole world. My mother in law coming vidit us on october but this time i will not do a mistake by choosing bajaj allianz.
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Oct 3, 2016
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Sep 02, 2016
Bajaj Allianz Customer Care's response
Hi Sarada,

We're sorry to hear this. Please share your contact and policy/claim no. with us at help.[protected]@bajajallianz.co.in and we'll have our team to look into this at the earliest.

We've registered your complaint with us with the Reference No. BA - 1069. Request you to mention this reference no. in the subject line of the email when you send in your details.

Regards,
Bajaj Allianz General Insurance
Complaint comments 

Comments

i mailed my details but there is no reply.

i just want to know the problem. if it delays in weeks it is ok but it is in moths. now it is 5th month.

at least you people not taking the responsibility to give explanation.

y ur cheating the people . and to be frank your spoiling the brand and the country name also

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