Bajaj Allianz — Car insurance claim taking more than 1 month, still waiting for claim amount.

Address:	411027
Website:	bajajallianz

Claim: oc[protected].
I am not happy with car insurance claim process.
I have registered claim on 18-apr. I am still waiting for claim amount.

As per policy its cash less but they told me it will require 8-10 days (After car repairing complete) so they asked me to pay complete amount to service center and bajaj alliance told they will refund amount in my account directly, so i paid complete amount. Now bajaj alliance is telling they paid amount directly to service center instead of my account.

So as customer how many days i should wait for my claim amount?

I would like to raise complaint for below points:
1. From starting i need to take follow with bajaj alliance for claim.
2. For each step (Registering the claim, to do the serve, to review the estimation, to approve the claim,) they have taken more time. Very very slow.
3. I am still waiting for claim amount.