[Resolved] Bajaj Allianz — careless and negligence of sales manager | |||||
Sir, This is very painfully said that due to carelessness and highly negligence of your sales person my image get ruined in the eyes of my bank. Ten years of banking first time my cheque bounce reported. I am your customer since last 3 years and availing mother vehicle insurance products. Premium is regularly paid by me. This time ur sales person call me, sir give us cheque before due date and u get discount. He collected cheque from my office with oral commitment that before depositing ur cheque i reminded u. I was given him cheque with a condition, he must call me before depositing cheque. So i will keep amount in the account as on date. But your sales person not call/ reminded me and deposit cheque so cheque get bounce. Ur sales person/ manager are continuing calling several times before get premium. But after getting cheque they haven't time to call once. I am very sorry on such irresponsible behaviour of your sales person and reporting u a strong greevance against your irresponsible sales person / manager. I am decided not to continue our mother policy with you after this incident. You are requested to take action against you such employee who is devastating image of customer as well as your brand name. You are also requested to return my cheque and compansate cheque returning charge. Copy of cheque attached Prawendra kumar Mob: [protected] Was this information helpful? | |||||
Mar 29, 2018 Complaint marked as Resolved Bajaj Allianz customer support has been notified about the posted complaint. Verified Support Feb 05, 2018 Bajaj Allianz Customer Care's response Hi Prawendra Kumar, Allow us to get this checked. Your concern has been escalated to our team. Please be assured, we'll get in touch with you soon with an update. We have registered your complaint with us under the Reference No.: BA - 1335. Please mail us at [protected]@bajajallianz.co.in with the given reference number in the subject line of the email for any further assistance. Regards, Bajaj Allianz General Insurance Verified Support Feb 26, 2018 Bajaj Allianz Customer Care's response Hi Prawendra Kumar, We understand that our team has emailed you sharing necessary updates with regards to your concern. Thank you. Regards, Bajaj Allianz General Insurance | |||||
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