[Resolved]  Bajaj Allianz — claim against insurance of ertiga pb-05ad0725 having policy no. og[protected]-00008192 dated[protected] package policy upto[protected].

Address:Firozpur, Punjab, 152002

Dear sir/madam
With reference to above i harminder kaur has my insurance from your firm. On date[protected] i came from ludhiana and on way to firozpur a dog came in front of my car. I slow down my car at same time swift car hit me from back side. On 22-08-17 i approach to your surveyor sh. Gaurav sharma
Regarding the accident. He rang me on 30.08.17 and told me that the repair is going on. When i enquire from him regarding repair, he told me the claim issued to you only from back side. He did't take permission nor told me regarding the repair while he told the mechanic for repair without any discussion with men. When i asked him for the front side claim, he totally refused and asked me that we give claim for one side, while my insurance covered under dip to dip policy. When i asked him whether he read the claim form he said he did't receive yet. My query is when he did't receive the claim form how he will decide the claim first, second when i rang him he totally misbehave with me being a lady and then my husband sh. Jagjit singh gone to his office he misbehaved with him too and asked i will give you only this claim only. Please look in to the matter so that i can get my claim properly or otherwise i will go to consumer court to get my right.

In waiting of justice
Harminder kaur w/o sh. Jagjit singh
Owner of ertiga pb-05ad-0725
Mobile no. [protected]
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Oct 5, 2017
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Sep 01, 2017
Bajaj Allianz Customer Care's response
Hi Harminder,

We'd like to review your issue. Request you to write to us at [protected]@bajajallianz.co.in for any further concerns.

Your complaint has been registered under the reference no.: BA - 1247. Do mention the same in the subject line of the email in case of any future follow-ups.

Regards,
Bajaj Allianz General Insurance
Verified Support
Sep 02, 2017
Bajaj Allianz Customer Care's response
Hi Harminder,

We've been updated by our team that your concerns have been addressed. Thank you for your support and have a great weekend!

Regards,
Bajaj Allianz General Insurance
Complaint comments 

Comments

My policy no is,
OG[protected]-00028074
and my customer ID:71533696,
Insured Name:Brijesh Ramesh Savla
I want duplicate copy of my Two wheeler pl send me on my email
[protected]@gmail.com

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